Mozilla 1.6 won't install

I just d/l'd V1.6 and tried to install twice. First time my pc hung about 2/3 way through. Second time the install just quit without message. The install dialog boxes literally flash onto the screen, way too fast to read where it last was.

When done, the desktop icon is dead, and when I dbl-clk the .exe it does nothing.

I first did a custom install, but selected everything. My install dir is C:\Mozilla\ instead of putting it in Prog Files. My 2nd install was a standard but again to the \Mozilla dir.

 

Hi JGB,

So you never completed an install, right? No doubt why the Desktop shortcut is dead.

This is what I would suggest:
Uninstall Mozilla through Add/Remove
Reboot the PC
Delete these folders:
C:\Program Files\Common Files\mozilla.org
and
C:\Mozilla

Next:
Navigate to C:\WINDOWS\temp
Delete all files and folders
You need to get rid of all the install files/folder

Download a fresh copy of Mozilla 1.6, it could be your install file is corrupt. Download from either of these locations:
http://www.mozilla.org/releases/
http://ftp.mozilla.org/pub/mozilla.org/mozilla/releases/

Let us know if you continue to have problems.

Ramona

 

This reply comes to you via MOZILLA 1.6

Ramona,

Got it up and running. Followed your advice and it worked, but I think I know what the problem was, and this will affect other users with new computers or new graphics cards.

In the Mozilla FAQ's was a note about display drivers hanging Mozilla. In particular, ATI. I have an ATI RADEON 9200-AGP-128 card. The FAQ suggests getting the latest driver, which I did. It requires you to totally remove the installed ATI software and driver and reboot, before installing the update.

However, DO download the new driver into a new ATI directory BEFORE the uninstall. Then COLD BOOT the pc. It will come up in 640X480 mode. Use Windows Explorer to find, then double click the update file, and "Bob's your uncle "!
After a second reboot, the display is restored to its original settings.

Then, reinstall Mozilla to a clean directory.

Thanks for your expert advice. Now to the task of transfering my old profile.

 

Fully up and running

Thanks Ramona,

Just got my profile transfered from the old PC without any noticible errors. I had a few moments of heavy sweat when my profile on the old Netscape did not quite look right, with empty sub-dirs. Then I found the mail folders under the basic dir, copied the whole structure over and it all setup ok.

I used a LAN-Hub to hook the 2 pc's together, which saved me a considerable job of not having to physically move my old SCSI hard drives over to temporarily install them on the new pc, then move them back. The LAN is a fair bit slower (250 kbytes/sec measured) than than drive-2-drive copy, but I can live with it. Got 15GB of data to move so it will be a few overnighters for the pc's.

Thanks again for all the help. I go play a bit, then I got some more things to ask and try.