Cannot send or recieve mail.

I have just reinstalled WindowsXp and thus had to also reinstall Netscape7.1. The problem is that now I cannot seem to access any email activity, sending or recieving. I had read a solution to this problem somewhere on the net, but thoughtlessly did not make a note of and now am lost. Any advice be be very much appreciated. Thanks

 

Welcome to the Forum, Des!

Hi Des,

Mail Settings:
In the Edit | Mail & Newsgroups Account Settings | Server Settings:
- Ensure "Local directory" points to the correct path of your Profile location
- Disable: Empty Trash on Exit

Corrupt Mail Summary Files:
Do a "Find" for *.MSF
Delete all Files

With Netscape open:
Delete the registry.dat file
- the file is located in the:
C:\.....\Application Data\Mozilla
(See: Profiles Folder Location)
Close Netscape

If you did a reformat of your HD, and a clean install of Netscape, then disregard this workaround:

When you uninstalled Netscape, did you reboot the PC
Did you delete the GRE folder which is located in:
C:\Program Files\Common Files\mozilla.org\GRE

If this was a clean reinstall of XP and Netscape, did you create a new Profile for Netscape, or did you copy Profile data from a backup? If you copied Profile data from a backup, then did you first create a Mail Account with the Mail wizard?

If none of the above helps, or is applicable, then you may need to Create a New Profile.

HTH,

Ramona