radeon 9600 vid card

installed the above card and the vid is choppy not smooth playing
on games savers etc.
is there anyone that may be able to shed some light as to why this is occurring.

thanks
cam3ca


information left off post
dell 4100
512 mem
1gig intel proc
160 hdd
sb audigy 2 zs
win xp pro

 

Hi Cam3ca (welcome to the BBS)

Did you remove the old drivers for the previous video? There may be old driver files around. (Have a look in Add/Remove programs for any OLD video programs/installs, but they should be removed in Safe Mode, then reinstall the new ones. I should be able to give you a proeedure for removing the drivers in Safe Mode if you think you need it.

Check the video card manufacturers website for updated drivers.

Could run dxdiag (enter "dxdiag" at the Run command line) and maybe upgrade DirectX.

Could check for updated motherboard drivers from Dell.

Matt

 

Alomg with drivers was the old card removed from the device manager before shutting down to remove it and insert the new ?

BB

 

Radeon Vid Card 9600

Hi: Matt
Thank you for your reply to my question. I think I have removed all
Nvidia drivers from my system, and I have updated my MBD to A11
from Dell this is the latest driver update Dell has. I have tried to install the Intel chip set drivers from Intel but receive an error that a software error occured and the drivers cannot be installed.
The card worked once after I installed it as I fresh installed Win XP Home but I have now upgraded to Win XP Pro. and now the choppy or (hesitation) is there also I tried to fresh install XP Pro after
re formatting my drive and the hesitation is still there. Could it be a problem with Ram possibily waring out or gone bad after all this computer is almost three years old. I would appreciate any info you can give me on a possible way to stop this action it does not help when in a game your attacker stops for a second and you get blasted.
Please feel free to email me if your method is involved and also post for others to see if they may also have this problem.
Thanks again for your help
cam3ca

 

Hi: BillyBob

Thanks for your reply I don't beleive that I took that step when removing the Nvidia drivers I use a small program to remove all the Nvidia drivers and then shut down and removed the old card and installed the Radeon card and drivers from the disk that came with it. As I mentioned to Matt I an reasonably certain that all the drivers were gone I think that there may other problems I don't see at this time.

Thanks again I will re check and see if I did miss something.
Alway appreciate any and all help.
cam3ca

 

Found some other suggestions while I was reading.

Yes RAM, could it have been bumped loose when installing the video card? Could try reseating it.

Do a thorough scandisk and defrag.

Is there plenty of space on your drives? Games can swell the swapfile(s). Although this would not explain the screensaver (what you meant by "savers "?).

They suggest checking all your harddrive settings (jumpers etc).

Seems strange that it has occured after upgrading. Maybe the upgrade has caused it and XP cannot access the hardware properly (also... having trouble updating the chipset drivers). Unfortunately I have not worked on an "upgraded" system as yet.

Sounds like you removed the old drivers quite well and the new ones seemed to work in XP home.

Matt

 

Radeon Vid Card 9600

Thanks Matt: I will check all of these suggestions
savers is sreensavers I am use to using shorts when
writing
Have a good day and if I do solve the problem I will post
with the out come
Time to start taking a part and checking my unit.

Thanks again
cam3ca.

 

No probs Cam3ca, I will keep the suggestions coming if you are are happy to do the hard part

Here is a memory tester:
http://www.majorgeeks.com/download2711.html

My children don't need me as a taxi-driver today so I can give you that proceedure in case you wish to try.
First go to Display and set the video adapter to "standard VGA ". Reboot into Safe Mode. Go to Add/Remove Pograms and remove anything related to video. Go to Device Manager and remove anything listed for video. Reboot and run the install program for the new card.
WARNINGS: If you don't set the adapter to standard VGA you may boot to Windows with a blank screen. Second, have the drivers (driver program) available on your harddrive...if you don't have CD support in Safe Mode you won't be able to access them if they are on a disk. If you have problems getting back to normal Windows, go to Safe Mode and install the drivers there.

More thoughts:
I have not worked on a Dell machine before. Don't know the BIOS settings. Have a look through your BIOS settings, maybe something related to video needs to be disabled or enabled (EDIT: post back if you are uncertain, disabling the wrong thing may mean no video AT ALL!). You could set your "video aperture" to 256mb (since you have 512 mb of RAM... ie, half your RAM) although 128mb should work fine. Check the harddrive settings there, also see if there are DMA mode settings for the HDD.

Could run the harddrive manufacturers utilities, they may(should) tell you if the drive is set up and running properly.

I hope some of these suggestions are fruitful. It may boil down to having to reload Windows without the "upgrade" (that is install Pro by itself), but I come from Win 98 land, so I hope that is possible.

Matt

 

Radeon Vid Card 9600

Matt and Billybob

I have solved my problem with the video card. It took reformatting the drive and reinstalling the windows xp pro OS. I think that the OS did not install the drivers correctly. Thanks for your help and suggestions along the way. I hope this is the last of the problems with this video card on this computer if not I will
send it to computer heaven. Once again thanks to both of you.

Also for anyone that may have this type of problem and are using
this type of video card. I found that if i install the drivers for iomega zip drive usb or otherwize they cause this effect of hesitation or choppy replay of on the card. i installed them and the problem returned i them deleted these drives and the card lost the hesitation, choppyness this may be on my machine and possibly would not happen on another machine, i use the generic drivers in win xp now with no problem.
Hope this is of some value to all members of this form

best cam3ca.