1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Upgrade prompt on startup

Discussion in 'Windows XP' started by harp, 2004/02/22.

Thread Status:
Not open for further replies.
  1. 2004/02/22
    harp

    harp Inactive Thread Starter

    Joined:
    2003/11/02
    Messages:
    11
    Likes Received:
    0
    I have recently upgraded to windows XP and the problem I now have is on startup. When I bootup I get the following message:

    Windows detected a DVD decoder that might be incompatible with your system. Select one of the following options:

    Upgrade now
    Upgrade later

    If I click on upgrade now Im taken to a website where I will have to PAY for the upgrade??

    Anyone else had this problem?

    Thanks in advance.
     
    harp,
    #1
  2. 2004/02/22
    Paul

    Paul Inactive

    Joined:
    2002/01/29
    Messages:
    1,293
    Likes Received:
    1
    Harp,
    Need a little more info. Is this DVD decoder a hardware PCI decoder card or is it referring to a DVD drive?
    What does your device manager say regarding devices installed and errors (if any)
    What's the website you're being referred to?
    Have you gone to the manufacturers website for updated XP drivers?
     
    Last edited: 2004/02/22
    Paul,
    #2


  3. to hide this advert.

  4. 2004/02/23
    harp

    harp Inactive Thread Starter

    Joined:
    2003/11/02
    Messages:
    11
    Likes Received:
    0
    Cheers Paul

    Cheers Paul for the quick reply. Im trying to get more info (this isnt my problem its a fiends computer ). I was expecting miracles with the info posted.

    The only other thing I can say (still not much use really) is that he has a DVD/CD-rw drive.

    I have emailed asking for manufacture, make model and the website directed to, as soon as I get it I will be back.

    CHeers again.

    Harp
     
    harp,
    #3
  5. 2004/02/24
    Abraxas

    Abraxas Inactive

    Joined:
    2002/08/16
    Messages:
    2,361
    Likes Received:
    3
    I suspect that this is not a true Windows message, but possibly a sort of advertisement embedded into some other piece of software with a startup item. What happens when "Upgrade Now" is clicked? You could always try it, being prepared to cancel if a download starts or something undesirable begins.

    Download and install Startup Control Panel . Then, go to the Control Panel and click the new Startup applet. Look through those entries to see if anything related to the error message may be starting with the machine.
     
    Abraxas,
    #4
  6. 2004/02/27
    harp

    harp Inactive Thread Starter

    Joined:
    2003/11/02
    Messages:
    11
    Likes Received:
    0
    Sorry for delay but only just got this info

    Sorry again for the delay but heres the important stuff.

    He appears to have 2 drives a compaq dvd-rom drd8120b and a lg cd-rw ced 8120b .

    Also the website that hes redirected to is:

    http://www.intervideo.com/products/custom/ms/windowsxp/upgrade.jsp?

    thx again in advance for the help.

    Harp
     
    harp,
    #5
  7. 2004/02/27
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Your friend has a version of WinDVD which is incompatible with XP - guess he can't play DVD's on the XP box.

    He can either dump it or pay up :D

    On the other hand here is a list of software DVD players, one of which might suit and might be freeware.
     
    PeteC,
    #6
  8. 2004/02/28
    JSS3rd Lifetime Subscription

    JSS3rd Geek Member

    Joined:
    2002/06/28
    Messages:
    2,221
    Likes Received:
    27
    Sorry, but I couldn't resist ...

    Harp wrote:
    • "its a fiends computer "
    Sounds as though there'll be the devil to pay! :D
     
    JSS3rd,
    #7
  9. 2004/02/29
    harp

    harp Inactive Thread Starter

    Joined:
    2003/11/02
    Messages:
    11
    Likes Received:
    0
    Thanks Pete

    Thanks Pete

    Ive got him a copy of WinDVD 5 Platinum (at great expense :rolleyes: ).


    Well Jim you know what they say

    "A friend in need is .............. a burden ! "
     
    Last edited: 2004/02/29
    harp,
    #8
Thread Status:
Not open for further replies.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...