huge letters on Microsoft support site

I noticed people are frequently sent to Microsoft’s support sites for search and solving their problems.

When I go there, I just get super large letters, and sometimes a search hour glass, with MS Heading and that’s all.
Cannot find what to do to get the site readable. No problems on other web sites, except the Wells Fargo bank Web site has the all large letters.

What am I missing to make these sites readable?

Thanks,
Steve TS

 

Hey Pete,

Before I submitted, .......
The first place I went was to IE and found my text size already on small. Other web sites are fine, except Wells Fargo. Gives me large letters also.

It says 'done' and all I get is the top part then their site freezes when I move and get part of a large letter.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;oex

Do I need to enable/disable (security?) something to view these sites?
Any other suggestions?

Thanks, Steve

 

For sure the spyware removal PeteC recommended. Always a good idea and something I do regularly even if no problems are showing up.

For this particular issue - a thing to try is tools~internet options~accessibility tab and check the two block to ignore font .... and see if you can read them. It won't correct the problem and it won't tell what caused the problem but it may at least give you access to those two sites while we work on a cause & fix.