disc defrag

Help,
I started a disc defrag on my computer. All it did was loop at 1% forever.
Then I went to safe mode, tried to disc defrag ...at 94% it froze with this error:
DEFRAG Caused a general protection fault in module KRNL386.EXE at 0001:00001c36
Registers
EAX=00000052 CS=013f EIP=00001c36 EFLGS=00000602
EBX=00000006 SS=26a7 ESP=00005002 EBP=00008382
ECD=00000016 DS=26a7 ESI=000283a6 FS=0000
EDX=818d2002 ES=0137 EDI=00000b8f G=0000
Bytes at CS: EIP:
17 2f c0 fc 02 32 42 05 70 02 eb 06 26 al 06 00
Stack Dump:
00000000 00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000 00000000
00000000

What caused this problem and how do I fix it?

I have win/98

 

KRNL386.EXE is an oldie from Windows 3.x days. It performs a similar function to the newer Kernel32 but for older apps (DOS stuff mainly) that need it.

My best guess unless you have done some hardware changes in the recent past is an issue with your video drivers. Download the newest ones available for 98 and your video card and update. Even if you have the same version there may be a problems with one of your existing vid drivers.

 

Hi.

Found this one on the web.

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General Protection Fault

Complete error messages reads "[program name] caused a general protection fault in module krnl386.exe at 0001:000049 "

A Windows error message meaning there is a large problem with your systems files. This problem will not go away, but cascade, causing your system to deteriorate over time.

You can try running Scan Disk:

Click the Start button
Select Programs, Accessories, Scan Disk

And try Defrag:

Click the Start button
Select Programs, Accessories, Defrag

The best option is to reinstall or even upgrade your operating system.
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Since you were running defrag when it happened I would go with Newt and broni's suggestion first and if not successful reinstall the OS.

Giles