duplicate quick launch bar

a friend found this on her win2k system recently; i think i heard about this being something to do with spyware .... she has avg running daily, and ran the latest adaware, but cant get rid of the duplication..any ideas please? thanks

 

She can't get rid of it, or it won't get rid of it?

She could try restarting in Safe Mode

Run both updated scans of Adaware and AVG

If still no joy she could download Hijackthis
Save to disk
Create a new folder on the hard disk, call it something
like HJT and unzip to that folder.
Open Hijackthis and do a Scan,, Save the log on your hard drive and then copy and paste the log here.

 

This may be way off base ,But
copy and past this into addressbar

javascript:navigator.userAgent

Hit enter or go
Copy paste the results back here
Lonny

 

sciman--Could you describe that "duplicate" quick launch bar in a little detail? Is it duplicates of the shortcut icons in the same horizontal bar? Or another bar on top of the first bar containing the same shortcut icons?
Quick Launch is a folder. I do not know where it resides in Win2000 (I run Win98), but your friend might consider running a Find for Quick Launch. Does she find more than one Folder?
Also in Win98 if I right click on a blank spot on the Taskbar (at bottom of screen, which includes the Quick Launch area), then Toolbars, I am offered a menu. Is there more than one entry for Quick Launch checked?

 

Jim - 2K & XP keep it in the same, rather strange, location. Documents & Settings, your user account, application data, Microsoft, Internet Explorer, Quick Launch.

I saw this thread last night and tried a few things to see if I could replicate the problem. Couldn't. Tried putting a 2nd Quick Launch folder in the IE section - dup name so failed. Tried putting one in the M$ folder. No effect. Tried adding one to the All Users folder (since 2K/XP will use both your account items and the All Users items). No effect.

 

Newt--That's good detective work.

I did find two references to this problem
http://forums.spywareinfo.com/index.php?showtopic=25643&hl=duplicate quick launch&st=30
(see the posts by welshmorph (no, not me) on pages 3 and 4)
http://forums.spywareinfo.com/index.php?showtopic=23376&hl=duplicate+quick+launch

sciman--If you need more help than what is offered in those two references, pls post.
In interests of simplicity, I hope your friend has done a reboot.

 

Welshjim. I thought I seen you logged into the spywareinfo
forums' It's a small wwworld

 

indmusic--I sometimes look in there for help. I seldom post. Those guys are too smart.

 

i found that in the start toolbr settings,the quick launch toolbar was there twice..unticked one of them, and now she only has one! think i'll leave it that...many thanks for your time and advice everyone...i may investigate further later..

 

sciman--Thanks for posting back. Glad to learn the fix. If it recurs, you may want to look into the spyware angle. A scan with a spyware detector (with latest reference files) should be done regularly anyway.

 

Thats Look2me Vx2 h.abetterinternet
From what I gather unchecking wont do,, and neither Adaware nor SpyBot target it correctly,, if its the latest variation

You can check by using the copy paste method i suggested earlyer,,, if a csdl show up there infected.
csdl heres an example >
{44BBA855-CC51-11CF-AAFA-00AA00B6015D}

There is a removal tool for it,, depending on the OS ,, But if placed in the wrong hands could do damage,, ie if they don't fallow precise instructions,,, really pretty simple though ?

Lonny

 

lonny - results of yr cut/paste
Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)
does that help? thanks

 

That Looks fine But to completly rule it out >
Have they ran Both SpyBot and Adaware to

If you Like run this tool and copy paste the results back here
dont do anything else with it please

By Option^Explicit,, ]who helps in many forums and at Lavasoft also]unzip it once downloaded then start it
http://download.broadbandmedic.com/
the KillBox
click find msgs{} dll find ,then save log, copy paste here,,and close Killbox

 

Although this didn't happen to me, I read on another forum that installing Microsoft's latest security upgrade (828028 I believe) causes some people to get the extra toolbar.

 

the Hijackthis site seems to be down right now, don't hesitate
to post a log when they are back up, may save you a lot of
headaches!

 

It seems sciman has solved the problem--hopefully permanently.
But for anyone who wants HiJackThis and CWShredder while their own sites are down:
Cwshredder can still be accessed through
http://www.voiceofthepublic.com/apps/cwshredder.zip

HiJackThis is still available at http://paul_doo.250free.com/HijackThis.exe
though I know nothing about that site.