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Win 98/Defrag Error - KRNL386.exe?

Discussion in 'Legacy Windows' started by LaurieG, 2004/01/13.

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  1. 2004/01/13
    LaurieG

    LaurieG Inactive Thread Starter

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    Anyone know what this means? During Defrag process in safe mode, received error message "General Protection Fault in Module KRNL386.exe." What's the best way to address this issue, so I can defrag successfully?
     
    LaurieG,
    #1
  2. 2004/01/13
    brett

    brett Inactive Alumni

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    The message should specify the cause of the General Protection Fault (XYZ caused a General Protection Fault in ... etc).
     
    brett,
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  4. 2004/01/13
    LaurieG

    LaurieG Inactive Thread Starter

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    Defrag Error

    Thanks for the response Brett.

    The error message read as follows:

    Defrag caused a general protection fault in Module KRNL386/exe
    0001:00001c36 (I can go on if these numbers/messages are meaningful?)

    I did a search (find) for KRNL386.exe and when I clicked on properties, received another error message

    Explorer caused an invalid page fault in module Kernel32.DLL at 015f:bff9dba7.

    Any suggestions on what should I do?
     
    LaurieG,
    #3
  5. 2004/01/13
    broni

    broni Moderator Malware Analyst

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    Clean out temp files.
    Did you run "scandisk" first?
    Did you disable a screensaver, if any?
    Use Windows ME "defrag ", instead of Win 98, which is a faulty application.
     
    broni,
    #4
  6. 2004/01/13
    LaurieG

    LaurieG Inactive Thread Starter

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    did all of that...many times!

    how do I run defrag on windows me?
     
    LaurieG,
    #5
  7. 2004/01/14
    noahdfear

    noahdfear Inactive

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    Get the ME defrag here.
     
    noahdfear,
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