fixit from aol

my computer started getting slow after i downloaded acrobat adobe to read cd's and such for burning and when i went to aol FIX IT FOR ME it went through a few things then said my internet explorer had a problem and it wouldnt go any further,some times it will just shut down when i'm in the middle of doing something but my kid is more ****** off about it being slow pleeeeeeeaaaase help

 

Run the Internet Explorer Repair Tool.
With 9x and ME, to Control Panel\Add Remove Programs, double click the IE entry, a window will pop up, choose the Repair Option. Reboot when prompted.
Housecall, online AV scan
Online Trojan Scan
Get SpyBot Search & Destroy, update it then do the scan. Remove all that is already checked.

 

aol fixit

i did forget to mention i had w98se and i'm wondering if i can uninstall and install iexplorer without a disc or do i have to use the disc that came with the w98se

 

aol fix

thanx mark i didn't mention i had 2nd edition i went to conttrols then install coundn't find ie am i i the wrong place?

 

Hi rlafeve- It might be simpler to go to Start|Programs|Accessories|System Tools|System Information. When the System Information window opens, go to the Tools menu at the top and from the drop down list select Internet Explorer Repair Tool and click it. It will send up a small box with the option to repair Internet Explorer. Run it and see if that is the fix. I imagine it is as markp62 isn't often wrong. Clydeo22

 

aolfix it

thanx clyde and mark but i don't think that was it either.its telling me im tring to run programs that require ie6.0, from the looks of it i have 5.5 where do i get this blasted thing for pennies.

 

If you have IE5 then IE6 should be ( or used to be ) avialable right from the Windows Update site.

It will not be listed as a critical update.

But if it is there go thru the various screens and download it only where you will always have it. Then install it from your HD.

Any hiccups while installing online can ( and did ) raise problems.

BillyBob

 

aol fixit for me

well guts found 6.0 at headquarters its in my c drive talk to ya later wish me luck thanx again

 

http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp
rlafeve, go to the above link and you will end up downloading a file named Ie6setup.Exe, note where this file is downloaded. When it is finished, double click that file. This file downloads and installs IE 6 SP1.
When it first opens, choose Custom Install, now you will see a tab appear with Advanced on it, click on Advanced. Now another window will open, choose Download and run setup later. It will download all the files at this time into a folder named Windows Update Setup Files. It may take awhile to do this. When finished, the Ie6setup file will terminate. Go to the folder and run Ie6setup again, and choose to install.
This way you will have the files needed in case you need to reinstall, and you will not need to connect to the internet.

If you do not do it this way, and you need to reinstall Ie6 at a later date, Ie6setup will insist on connecting to the internet.

 

If this is the case and you have another partition available MOVE them to that partiton in their own folder before installing.

They have a bad habit of getting lost if on the C: drive.

BillyBob

 

But if it gives you a choice ( I think it does ) of where to download them but them on another partition to begin with.

BB

 

fixit for me

sorry about that guts I MEAN GUYS lol when i left the last time i went straight there and downloaded i believe was the set up it only took 3 min and it says the load will take a while doing that friday while the kid is in school.all this so i can burn some acdc and vh. see yall thanks again.RUSS

 

fix it aol

thanx b.b,mark,and clyde looks like everything went ok.i went into ie then about and it says its 6.0 so looks good maybe i wont get kicked off line we'll see,take care.RUSS.PARTY ON GUYS

 

fix it aol

seems that wasn't the problem now aol says it can't fix 6.0. now i do notice that when i boot my pc and everything is loaded the light on my tower seems to still be working and mt task manager says that i have alot of files still open even after i leave them realplayer,cd etc maybe i loaded 6.0 wrong?when i go to repair it keeps saying to run set up again help pleeeeaaase.it says 5.5 still exists

 

I really do not think you should have AOL fix your Internet Explorer. It has it's very own Repair Tool, and in my experience works very well. When you do get the message that the Repair Tool cannot fix it, that is because a file is corrupted, been overwritten by some other program being installed and replaced with a previous version, or is missing, perhaps by AOL Fix It.
In a way 5.5 does exist on your system. If you uninstall IE 6, it gets the old 5.5 files out of where they are stored and restores 5.5.
RealPlayer has a hidden setting in it's configuration options where it loads up at start up, and I would not doubt it created problems during the install. In Realplayer, go to View\Preferences, click on the General tab, you will see Start Center towards the bottom, click on Settings and disable it. Ignore the doom warning when doing this, as you really do not need it running in the background. It just sits there and takes up resources.
Then reinstall IE 6, and keep AOL Fix It away from it.

 

Great advice markp62! How could AOL possibly know how to fix one's setup properly?! Stay away from that 'fixit' feature unless it's an AOL problem.

 

rlafeve - did you download and run Spybot as markp62 recommended in his first post? It's sounding more and more like spyware is at least part, if not all, of the problems you're experiencing (slow performance, IE errors).

 

fix it aol

i disabled realplayer but there are still alot others still on my task thing.forget that though,should i reinstall ie6 from start,run because ie still says it has a problem

 

aol fix it

miz i'm sorry i didn't see your reply there till today where do i get spybot.

 

This may be too early in the Morning and I may be thinking incorrectly but here goes anyway.

This thread is about fixit from aol which I assume means that AOL is being used.

If AOL ( so called co-branded I think ) is indeed being used then leave MICROSOFT IE fixes OUT of it.

AOL software needs AOL to fix.

Earthlink software needs Earthlink to fix.

Time Warner software needs Time warner to fix.
etc. etc. etc.

If none of the above ( which is the best thing ) is being used then leave their fixes out of it and use MS fixes.

I will bet heavily that MS IE and AOL IE are crossed up ( mis-matched ). AOL is looking for AOL version files which I would venture to say are now MS files.

And there is also a possibility that the files do exist but may be in a different location and a different version than AOL is looking for.

The above thoughts come form a snowed-in

BillyBob