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Recieving email in NS 7.1 but unable to send

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by angusmaciomhair, 2003/11/13.

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  1. 2003/11/13
    angusmaciomhair

    angusmaciomhair Inactive Thread Starter

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    My problem began 4 days ago after returning home from a weekend trip. All of a sudden I can only recieve email but not send any replies. Reading and deleting messages work just fine.

    When I try to send email it just tries to connect to server seemingly forever, haven't tried for longer than 10 minutes though, and when I abort I get an error message stating that the server could not be contacted.

    I've tried sending mail to my own adress, both plain text and HTML, with or without attached files but nothing got through.

    I haven't installed or deleted anything prior to the beginning of this and the computer was turned off during the weekend, nothing odd showed up during startup either.
    I'm running Netscape 7.1 under win98.

    Looking forward to any suggestion that can solve this.
    /Angus
     
  2. 2003/11/14
    Ramona

    Ramona Geek Member Alumni

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    Hi Angus,

    This page has several workarounds for your inability to send mail:
    Unable to Send Mail

    Let us know if you have questions.

    Ramona :D
     

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  4. 2003/11/17
    angusmaciomhair

    angusmaciomhair Inactive Thread Starter

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    Hi...

    Thanks for the tips. I tried them all and sadly they didn't solve my problem and I ended up more confused than ever.

    I can still recieve and read mail as usual. I can also send emails to my own netscape.net address, which didn't work earlier, but as soon as I try any other address the result is one of the following:
    *It times out while trying to connect to the server.
    *It connects to the server and starts to deliver the message, then hangs when a (seemingly random) percentage of it is delivered, and the message is not delivered
    *As above but the message _is_ delivered, usually occurs when it hangs on 99% during delivery.

    I'm accessing the same mail account from another terminal running Win2k (not sure if it's Pro, I think so). Could this be causing it? It has worked fine from the beginning though, which is a couple of months.
    From the Win2k terminal (using a 56k modem connection) I have no problems at all sending email, but I do recieve an occasional IMAP, cache-error message (the usual kind, can't recall the exact message right now).
    Both terminals use NS 7.1.

    /Angus, confused like never before.
     
  5. 2003/11/17
    Ramona

    Ramona Geek Member Alumni

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    Angus,

    Are we talking about Netscape Webmail? From your original post I assumed you had problems sending from your POP3 account?

    Netscape Webmail is notorious for its problems, and this is why I ask.

    Ramona :D
     
  6. 2003/11/17
    angusmaciomhair

    angusmaciomhair Inactive Thread Starter

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    Yes, it's the web mail, sorry for not making that clear from the beginning.
    /Angus
     
  7. 2003/11/17
    Dennis L Lifetime Subscription

    Dennis L Inactive Alumni

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    This occured randomly when I used Netscape 7.0 WEBmail IMAP..... try the following, but it does require a Netscape POP3 account...
    Go to your Netscape WEBmail IMAP account / Copies & Folders view.
    Direct all "Store / Copies of " Folder activity to your POP3 account. Can't say it was the cure, but the problem stopped.
     
    Last edited: 2003/11/17
  8. 2003/11/18
    angusmaciomhair

    angusmaciomhair Inactive Thread Starter

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    I tried redirecting the copies/drafts but that did not solve anything except a few of the emails got delivered even though the composer hanged every time I tried to send mail. However, there's no way I can live comfortably with that level of uncertainty.
    Thanks for the tip though, I appreciate it.

    I even tried creating a new profile undes NS but that didn't help.
    *sigh*

    How much tweaking of the prefs.js file (and any other files necessary) would I have to do if I tried moving the one from my terminal using Win2k (where sending works like it should) to this one using Win98? Is it even worth a try?

    /Angus, running out of ideas
     
  9. 2003/11/18
    Dennis L Lifetime Subscription

    Dennis L Inactive Alumni

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    This is truely the 64 dollar question. I have appreciated the convenience and for myself acceptable performance of Netscape IMAP interface. The advantage of any computer any where views / not local ISP hosted / managed in same email client view with other accounts. With Netscape browser being discontinued, there server availability uncertain, I decided to explore other options about two months ago. I chose MyRealBox, a free web based service through Novell that easily links into any POP3 / IMAP email client. Although it does have "outages" because it is a test / development site it has proven to be reliable.
    First setting it up in N7.0 (as IMAP account), then moving to Mozilla 1.5 have enjoyed the same advantages as previous... but no longer tied to anyone's browser. Hopefully Novell will offer service for years to come.. but with anything in life, there are no guarantees.
     
    Last edited: 2003/11/18
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