Illegal Op in Publisher in Office 2000 Pro

Hi

I tried to print out an invoice using Publisher Office 2000 Pro and if gave this:

MSPUB caused a general protection fault
in module 3DFX16V3.DRV at 0008:00000258.
Registers:
EAX=000070cc CS=039f EIP=00000258 EFLGS=00000246
EBX=0000300a SS=4897 ESP=00006ff6 EBP=00007010
ECX=00000004 DS=4897 ESI=000070cc FS=069f
EDX=00004897 ES=0000 EDI=00000000 GS=0000
Bytes at CS:EIP:
f3 66 a5 1f 8b d8 8e c2 66 26 8b 47 14 c4 5e 0c
Stack dump:
b792042f 000270cc 6c1c1272 6c1c80e2 80f6179f 000047bf 702a0000 03971fcd 70cc1388 00004897 042f0000 fbbeb792 069f4f4d 04587048 00000407 70cc0000

Tried it again and got this same message. Can anyone help please.

Regards

Joan (beginniner)

 

What language are you running?

The only good link I can find to that particular GPF in that module is OFFXP: Program przestaje odpowiadaæ (zawiesza siê) i pojawiaj¹ siê b³Ãªdy, jeÅ“li u¿ywany jest sterownik Voodoo3.

 

Hi Newt and Pete

Thanks for replies. I did as you suggested and after a few attempts it worked, but is hit and miss - sometimes it prints then when I try again it gives same error. Will persevere and be patient.

regards

Joan

 

Joan - if the repair helped some but does not have you completely cured and if the issue is one you really want to go away, maybe an uninstall and a clean reinstall is in order.

If you'll say what OS you are running, there are some additional clean-up things that would be good to do after the uninstall and before you did the reinstall.

For one, the tiny bit of information I was able to get from the link I posted makes it seem that at least one video card can cause problems and there is every chance that others would as well. So at the very least, updated video drivers and a removal and reload of the current video software is probably an excellent idea.

 

Hi Newt

Thanks for info...I may uninstal and trying installing again. Sorry forgot to mention before operating system is 98SE. Not sure what and if I have anything with video on as I never use it if I have lol. Am a real ninny when it comes to what I have on pc. Also not sure where I look to find out what I could get rid of, but would appreciate any help.

regards

Joan