PC Shutsdown automatically

Hi All,
i was playing MOH Breakthrough and all of a sudden, while i was playing my pc rebooted. this has happened quite often. i made sure my temp settings in my bios was disabled, but this didn't help. someone also suggested i was hitting the sleep button, but that is not the case. my cpu has the retail fan, should i upgrade that? it seems to help when i put one of those portable turning fans in front of my side window fan.

thanks
Brad

P4 2.4ghz
768mb pc2100 ram
Abit SG-71 m/b
3 hdd's

 

i may have found another ifx, according to abit, there is a bios update which "Fixes issue where Shut Down Temperature fails under OS." could this also do it.

 

Are you running XP? Disable the auto restart ASAP. Control Panel, System, Advanced, restart settings. I fail to understand the logic of a comp having an error and automatically rebooting to the same error, and rebooting again, with no opportunity for the user to figure out WHY?? I do not like to be caught in endless loops... my rotten kids do that to me enough! LOL

Johanna

 

I'm having similar problem where my computer would go to shutdown and power off automatically while working on any open program. Sometimes I can go for 2-4 hrs without the computer shutingdown, and sometimes only 30 minutes before it shutsdown. I am on a WIN2K Pro SP4 with all updates and security patch installed. No virus blaster, no worms, no ad-wares, etc...because already scanned for all these stuff...

When it shutsdown, the window message "Window is shutting down" appears and the computer power just goes off as though I turn off the computer down. Then, 5-15 minutes later, the computer would try to power up by itself without me doing anything. On a daily basis (every morning), the computer would try to power up but could not go to the Windows start-up screen; instead it would run to the BIOS screen, and a message on the BIOS would say the computer hang during boot up because of "improper cpu speed....now it's in safe mode "....

I have already change a new power supply, have tried swaping RAMS around, have taken off both panels of the computer down, turn on the airconditioner in the room, updated all the drivers for all the AGP, Sound card, Network card; disconnect my APC Backups Pro power supply, check-out all cable connections, scan for harddisk errors, defrag harddisk, updated the BIOS on the mobo....

I think I am having a hardware problem instead of software, because I even tried installing a New harddisk with a fresh installed of WIN XP Professional with no softwares/updates installation yet, and still the computer would shutdowns after a few hours or sometimes few minutes loggin.

Please help, is it my CPU or Motherboard that is going old?
What else can I do to diagnose and get to the bottom of this problem?

I have disable the Auto Restart on the System, BUT not sure what this would help me show? Because on my Event Viewer/System Log/Security Log, everything looks normal. It doesn't show any software or something is wrong.

And if I disabled the Auto Restart, then why Win2K still try to power back on after it shuts me down?

my comp specs:
PIII 500Mhz
Asus P3B-F, Intel Chipset 82440BX
RAM Visipro 256MB-768MB PC100 SDRAM
NVIDIA Geforce2 MX200 32MB
Creative Soundcard VIBRA 128
Creative CDROM Infra6000
Sony CDRW 16X10X40
2 Hard Disk

 

Pete C.- thanks for the link, that tool is great. also, my bios was up to date (thanks from the info from aida32.)

Johanna- yes, i am running XP and that makes sense. i will check it tonight and let you know.

 

Brad, are you sure this is a heat-related problem? It could also be related to power. When a PC comes under stress say from a 3d game, the power supplied by your PSU may be insufficient to meet the demands of your video card and thus affect the power supplied to all parts of your system. Many systems can be completely stable when surfing but fail when you crank up a 3DMark benchmark. I'd suggest you go into your bios and check out your 3.3, 5, and 12 volt readings and see if they're significantly below spec. It's been mentioned that you can use Aida for that.

It's also possible that your problem is, G** forbid, software-related. In which case, your reboots could be the fault of any number of software components including video and audio drivers, mainboard drivers, DirectX, etc., etc.

Gary

 

Hi Gary, i have a 400 watt power supply, i would think that is sufficient. i will double check the voltage through aida tonight. i reloaded winxp from scratch (MS loves me because i have to call each time i reload windows to get XP activated) and use the mfg's updated drivers.

 

Brad, if it is happening in only that game, try reducing the video controls. My Win98SE started automatically rebooting during Morrowind, reduced the video settings according to the "Readme" and no problems since.

Matt

(miw28, hi, you have quite a few strange problems there. It may muddle this thread with various answers. If you don't get any replies then start a thread for yourself. Obviously you have tried a lot of troubleshooting already. Cheers + luck)...Edit: my first thought is overheating CPU. I would remove the heatsink and apply some good thermal compound...although my friend has a 500mhz PII (slot) that does not fit correctly and causes problems. Could try reseating the CPU.

 

Good Morning Everyone.

Mattman, i will check my settings tonight. i am seriously thinking about going back to Win98se if this does not work.


Johanna, i unchecked the box, but it did reboot once. i am thinking it may be the game setting like Mattman suggested. i was surfing the net for a couple hours last night and nothing happened.

 

Brad, I don't think going back to Win98SE is going to help you. Unless, of course, the game worked fine with 98 and the game is important to you.

I'm sure there are a ton of people playing MOH on XP. I've found XP SP1 to be flawless, so far, in running my games.