Runtime error with Norton Firewall

Hi has any1 ever seen this before?

On a fresh bootup when I go into norton firewall to start it I get the following error message:

Runtime error!

Program C:\program files\common files\symantec shared\nmain.exe

Abnormal program termination


I recently had the svcpack.exe problem ( now cured..... I hope) and have also upgraded to IE 6.

Any ideas.......... thx in advance

 

Forgot this

Logfile of HijackThis v1.97.3
Scan saved at 14:47:09, on 02/11/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISUM.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\CCPXYSVC.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\CREATIVE\LAUNCHER\CTLAUNCHER.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http:///
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http:///
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http:///
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Welcome] C:\WINDOWS\Welcome.exe /R
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Creative Launcher] C:\Program Files\Creative\Launcher\CTLauncher.EXE
O4 - HKLM\..\Run: [3dfx Tools] rundll32.exe 3dfxCmn.dll,UpdateRegSettings
O4 - HKLM\..\Run: [TIPS] C:\PROGRA~1\MICROS~1\tips\mouse\tips.exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MICROS~1\point32.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe "
O4 - HKLM\..\Run: [MicroDialler] C:\Freeserve\FreeserveConnectionKit\atdialler3.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe "
O4 - HKLM\..\RunServices: [Nisum] C:\Program Files\Norton Personal Firewall\NISUM.EXE
O4 - HKLM\..\RunServices: [ccPxySvc] C:\PROGRA~1\NORTON~3\CCPXYSVC.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at0_x.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com//games/v45/h2hpool/h2hpool.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/bcd48c18cb7498/housecall.antivirus.com/housecall/xscan53.cab

 

No Luck

Thx for the reply Pete . I did try this today but no luck on finding a cure

 

possible solution ........... well error message has gone

I opened the symantec shared folder and copied the nmain.exe then pasted it into the norton firewall folder. Clicked on the shortcut and started norton firewall WITHOUT the error message?

Now to the best of my knowledge the nmain.exe was NEVER in the NF folder before. I know its not in the Norton anti virus folder and it works fine (never had an error message on starting it).



Any1 with any ideas chirp up.

 

Turn off the modem, uninstall Norton, reboot, reinstall Norton, reboot, turn on the modem and run Live Update until it exhausts itself, then reboot and run Live Update again.

Norton Rule #3
Do not try to fix anything from within Norton. Just do a clean reinstall. Don't take a chance with your firewall.

Johanna

 

Error message now gone!

Thanks Johanna

Yeah you hit the nail square on the head . Next time I booted up and guess what the error message was back again. So uninstalled the firewall and reinstalled it then ran the updates and NO more error message.

The funny thing was when I reinstalled the firewall program my Task Schedular icon (I'm using Win 98se) came back again this had disappeared after I had upgraded to IE 6 ( mind you that was around the same time as the SVCPACK.exe problem).

I also ran the online firewall checker at shields up https://grc.com/x/ne.dll?bh0bkyd2 last night and it passed ALL tests with flying colours, so it must have been working but just had some sort of conflict somewhere.

Anyway its now sorted and ALWAYS better to be safe than sorry!

Thanks again.

 

Glad you got it fixed. Thanks for posting back.

BTW, you have a lot of stuff running at once. You might see some better performance if you shut some of that down and only turn it on when you want it A great start up program is here.

Johanna

 

Hi harp,

Just as an aside, you can get rid of the "search" entries. Usually those indicate hijacked browser seaches, but here its just clutter.

Everytime I do a search, IE creates one of those entries and I get rid of them every once in a while.

Regards - Charles