TWAIN drivers not recognized

I am running Windows XP. I just installed a 2 SATA drives with a RAID 0 setup. Everything was great until I tried to scan some photos. I have a old zerox XK35c all-in-one printer/copier/scanner. The printer driver installed just fine. So then I installed the TWAIN scan drivers supplied by the manufacture, Zerox.

After installing the TWAIN drivers none of my scanning software (i.e. microsoft photo editor, scansoft, etc.) can detect a scan source. Just like I never installed the drivers in the first place. Photo Editor gives me the error, "TWAIN Cannot open data source, Please reinstall your scanner software." If I disconnect my new SATA drives and reconnect my old IDE ATA drive (where I also had Windows XP), the scanner is recognized no problem.

I tried switching the between USB and a parallel port cable, no go. I tried pulling all cards out except the video card, no go. I tried uninstalling and reinstalling all scan related software, no go. I tried old drivers, i.e. W2k, no go...

I checked to make sure the drivers and scanner source files are where they are suppossed to be, and all checks out fine. Something is blocking the software and system from seeing the TWAIN drivers.

Zerox support is non-existent. Any ideas?

Thanks in advance, Mark

 

Hi Pete-
Thanks for getting back so quickly. It's something I never would have guessed, since I am brand new to SATA myself.

The manufacture of my SATA RAID controller is Silicon Image (but it's built in and came with my ASUS motherboard). The SATA hard drives are Maxtor. I believe you mean the manufacturer of the controller, right?

Thanks again, Mark

 

I went to the ASUS website, and searched the Knowledge Base: First with TWAIN as keyword, here is what was already there:
Q: Are there TWAIN drivers for Windows XP?
A: No, since TWAIN drivers are in VFW format and Windows XP only support WDM drivers, so TWAIN drivers are not included in Windows XP. Because TWAIN driver only supports VFW format which Windows XP doesn't. So, TWAIN driver cannot be used under Windows XP.

Now that last line is weird. I was using TWAIN drivers before with Windows XP with no problem. It's only with the SATA drives and/or RAID 0 setup did I run into trouble. So I sent in an email with my original question as posted here, we'll see if they get back to me this century.

I also ran a query with ASPI as the keyword, no hits.

I also went to Silicon Image (Graphics), no support there.

I did find a force ASPI utility on TechSeekers.net called: Force ASPI for WinXP V4.71.2 Description: This is a version of the Adaptec ASPI layer but with a much better installer, that also put's in the proper registry keys so that certain programs correctly detect the ASPI layer EG:ClonyXXL This is for WinXP Only!

I'm thinking of giving it a try, any thoughts?




The mobo is real nice, I especially like the built in NVIDIA sound, super cool. I was impressed with the ease of the SATA RAID setup, until I ran into this scan problem. I have some trouble with the USB 2.0 recognizing my USB keyboard (sometimes I have to unplug and replug for windows to see it). The one thing the mobo lacks is a built-in phone modem, which is handy if your broadband is down. There are so many USB ports and firewire, you don't need any additional cards. I've only got a video card, modem card and game controller card (which came with the mobo). The way I've got it setup, it's super fast and basically worry free. Definitely Recommended.

 

I installed the Adaptec force ASPI layer, but it didn't work. Still can't see any source scanner in any of the scanning software.

Anyone else have any ideas?

Thanks, Mark

 

That's what I was saying, total b.s., because my old setup worked fine...

I don't have a SCSI card because the controller is built into the mobo.

Do different types of ASPI layers exist? I mean I loaded the Adaptec one already with no results. I also have a panasonic set I can load that I use for burning SVCDs...

I don't see any conflicts anywhere, IRQs, etc.

this is a stumper...

 

Mark ...

Off topic, but ...

Worry free until the day one of your RAID drives goes south, that is, at which point you're SOL.

It's not for me to tell you how to set up your system but, with large capacity HDDs costing as little as they do these days (granted, it may be different in España), I can see no reason to be using a RAID 0 configuration.

My system was delivered 18 months ago configured for RAID 0. When one of the RAID drives failed nine months later, I lost everything on the computer. The drive was replaced under warranty, but I still lost everything.

In rebuilding the system, I went to a RAID 1 setup and added a third HDD, to which I back up regularly. If one of the drives in the RAID array goes down, the other still works ... an almost foolproof setup, especially with the backup HDD.

(BTW, Barcelona is one of my favorite cities, and Los Caricoles, on a side street a block or so east of Las Ramblas, has the best mussles I've ever eaten.)

 

Hi Jim-
Haven't had a problem (yet), and I have a third disk I use right now in what I call the 'infancy' stage. I back my data up regularly. And I've been SOL before... But this thing with my setup not recognizing the scan drivers is super frustrating...no solution found yet. I'm not a fan of RAID 1 since it's just a mirror, and I wanted the speed, otherwise what's the point??

If you have any ideas on my scanner problem, I'm all ears...

p.s. los caricloes is always a great place to take friends, especially those from other countries...muy tipico!!!

Saludos, Mark

 

Hi Mark,

Wish I could help with the scanner ... lord knows I've had my share of problems with the two I've owned, but they were SCSI-related.

Truthfully, I've found no noticeable difference in speed between RAID 0 and RAID 1. In my mind it comes down to a choice between the capacity of RAID 0 and the safety of RAID 1. Having been down that slippery slope, I vote for safety.

¿Muy tipico? ¡Es verdad!