Win.Prevented Drivers from Loading

At my startup, I get a notice on the task bar that reads: Devices or Applications disabled. "CD Recording Software" will cause windows to become unstable. Windows has prevented these drivers from loading. Click here for more details.
I have a HP cd-writer (9300 series), for which I have installed a new Windows XP compatible driver. How do I get a driver to install that Win.XP will accept?
Thanks in advance for all your help.

 

If the writer worked before, try rolling the drivers back to the ones that worked.

To do that, go to Control Panel>System>Hardware tab>Device Manager button, find the entry for the CD writer under DVD/CD-ROM drives, double click on it. Then go to the Driver tab and click on the "Roll Back Driver" button.

If you got those drivers from the Microsoft update site be forewarned - driver updates from Microsoft often create more trouble than they fix. I don't know what they do to them but because of whatever it is they do, I never get driver updates from Microsoft.

If the burner isn't working correctly, the correct drivers can be found on the HP site on this page.

 

driver not loading

Thanks Miz, but I started from scratch and installed Windows XP as my new operating system. Therefore there is no driver to roll back to. The "supposably" Windows compatible driver that I tried to install, came from HP.

 

Hi Denise

Was the installed driver a "signed" driver? If NO go here...
My computer, right click, choose "properties" takes you to "System Properties" view. Choose "Hardware Tab ". In the middle of this view see "Driver Signing" button, click on it. See the 3 + 1 questions per how XP accepts unsigned drivers. Choose the one you feel comfortable with. Make sure there is a check mark also in " "Make this system default" if you want XP to keep this setting.
I use "Ignore....." , you may prefer "Warn... "
You have to make the decsion. BUT if you are trying to use a "unsigned driver" and you use "Block...." option, you can NOT installed unsigned drivers.

 

Prevented drivers from loading

sorry for the delay in getting back to these posts. I appreciate the help nevertheless.

I have checked the box that says "ignore" for the unsigned driver
I have uninstalled and reinstalled the device and driver.
I still get that message, but now it pops up 3 times!
It appears that the CD writer is working fine and I can live with the message pop-up but would rather not if I don't have to.

 

driver not loading

I shall try your suggestion, in the meantime to answer your questions:

The key here is "CD Recording Software" What does '...more details' say?
The details say - The driver installed may have been Easy CD Creator, Windows Media Player or Real Jukebox. I have downloaded all the newest WinXP compatibles for every one hoping to get rid of that pesky message.

Did you upgrade to XP or make a clean install?
I made a clean install, but if memory serves me correctly, I may have used the older version installation disk for the HP cd-writer.

Wish me luck!

 

This is where I'm at now...
When I click on Driver File Details for my HP cd-writer and
my original CD-rom drive, I get six driver files. Four of them are provided by Microsoft and are digitally signed by MS WIN-XP Publisher. The other two are the ones not started because of instability. They are Adaptec and VERITAS Software.
The message does not appear when I disable both of the drives.
I have uninstalled the HP software (called HP CDnow) and RealJukebox. I did not uninstall Windows Media Player, should I?
Shall I uninstall both CD drives and start new?

 

I've uninstalled both cd drives, I could not find Adaptec or Veritas in the Add/Remove Programs, shut down and started up again. The pop-up message appeared numerous times now. New hardware was detected and it seems that those original drivers were automatically installed.
I uninstalled both drives again, downloaded the new HP software, installed that and rebooted.
Now I have 8 (count them...8) drivers for both drives.
That pesky message still persists.

 

These kind of problems just drive me up a tree, I know how frustrating it must be for you.

Had Adaptec installed on this XP Home machine, did an upgrade install XP over itself. The only software the install program flagged as incompatible was Adaptec. Had version 5.

Anyhow, I suspect you may have some remenants of Adaptec lurking in your machine, even though it does not appear in "Add Remove Programs" If you have uninstalled it, you need to get rid of anything that has been left.

Check your "C" drive, program files (or wherever you may have installed it.) and see if there is an Adaptec folder in there. If so, open it and see what is inside. Post back and maybe we can help you get rid of the rest.

If "Easy CD Creator" is in there, click the .exe Icon and see if the program runs. It may very well still be there, just not on the uninstall list.

I use Norton System Works to get rid of stuff like that.

 

Check in add>remove programs for Adaptec direct cd. If it's there, unistall it. Using the drive as a cdrom should not require any special driver. Likewise, I don't believe using Easy CD Creator should require any special driver. It's all handled by the software. The only driver I'm aware of that would cause this sort of thing would be the one that Direct CD requires. I "ve been wrong before though.

 

Hi Denise: Its me again.

Just looking around in program files I found a Roxio folder. In it was Easy CD Creator, I thought I had uninstalled it. No, I know I had uninstalled it, but there it was.

apparently was in an Adaptec folder as well as a Roxio folder. Go figure.

So, search for Roxio too.

 

drivers not loading, continued

Well, I found two Roxio folders in my search and deleted them. Nothing on Adaptec or Easy CD Creator.
I'll see where this gets me.

Thanks again for all your tips.

 

I don't know if I'm up to disconnecting the drives from the power cables (not with all ready having dealt installing a new power supply and then with that blast.worm virus).
The message is annoying but not crucial, it just pops up twice now. Probably once for each cd drive. When I have more time and more confidence that everything else is running okay, then maybe I'll use those drastic measures

Thank you all, for your time and help!