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outlook express 6: Switching identities closes program

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by flaunted, 2003/07/31.

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  1. 2003/07/31
    flaunted

    flaunted Inactive Thread Starter

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    OS: XP
    App: Outlook Express 6

    whenever i switch idenities in Outlook it completely closes me out of Outlook and i have to Log off and back on in or for me to reload Outlook...any idears?
     
  2. 2003/08/01
    Miz

    Miz Inactive Alumni

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    You're going to love this. In the MS KB article, May Not Be Able to Switch Identities When Using Outlook Express Version 6.0, it says:

    SYMPTOMS
    If you attempt to add multiple identities in Outlook Express, the Outlook Express window may completely disappear. If this behavior occurs, you cannot use Outlook Express.
    WORKAROUND
    To work around this behavior, use one of the following methods:
    End the Msimn.exe process:
    Start Task Manager by right-clicking an open space on the taskbar, and then clicking Task Manager on the shortcut menu.
    In Task Manager, look at the active processes that are running on the computer; locate the process named Msimn.exe.
    End the Msimn.exe process.
    -or-
    Shut down and restart the computer.
    After you use one of these workarounds, you can start Outlook Express again from the Start menu.
     
    Miz,
    #2

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  4. 2003/08/01
    flaunted

    flaunted Inactive Thread Starter

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    Shut down and restart the computer.


    gotta love microsoft...that is there answer for everything. thanks for the TID.
     
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