Not able to surf the net

I use IE 6 and Opera 7.10 for surfing I have a dial up connection. I use HP Omnibook Xe3.
My prob. is whenever i try to connect to the net it dials the no. properly and connects but when i open IE and try to access any site i get th page
'The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings..........................'

When i try the same in Opera I get the prompt 'Network Problem'

Please Help

Shashank

 

Just a couple of questions :
- what Home Page have you set up in internet options ?
- can you get to no sites at all ? eg those in your Favourites
menu ?
regards

 

My Home page is msn.com.

No i'm not able to open anysite at all. Not even able to log into msn messenger.

Shashank

 

Sorry, but another couple of questions as I do not know any answers yet.
- is this a problem that has recently occurred ?
- is the ISP connection correctly set up in line with their
instuctions; have you discussed the problem with them ?
- have you rechecked all the Dialup parameters ?

regards

 

This prob. started only a few days back, and i have this prob. only on my laptop. The internet works fine on my desktop computer.
Yes i talked to my ISP about this, they told it was not a prob. with my connection as my desktop pc works properly. Yes i also tried putting default settings, still it dosn't work.

Shashank

 

I would guess you have a problem on the Laptop with
a defective or old winsock.dll because the problem affects both
internet and mail.
What is the size and version of it on the Laptop ?
The file is in your Windows folder.
regards

 

See if you can find any help in this site:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;175722