Stopped Booting

CPU-AMD AthlonXP 2000+, Memory-256MB DDR PC2100, HDD-Maxtor 40GB

Hello,
Cannot load Win.XP Pro. Pressed start button, get a full screen message. Basically saying," Windows did not start succesfully. Make a selection= Normal Start, Last Known Good Conifg., Safe Mode, Safe Mode with Command Prompt.

Using Normal Start & Last Known Good Configuration. I get the Win.XP splash screen. With the small diagonal window, with the moving dot. Dot moves across the window 7 times, then stops. Splash screen seems frozen.

Computer will not shut down using the Start/ Stop button. I have to cut the power. Probably the reason for the Windows message when I try to boot up?
Any help greatly appriciated.

 

Sounds like a temp problem, if that AMD is close to or over 50 C all
kinds of trouble starts. Usually the temp can be found in the BIOS.
Anything else new or changed on the system like hard or soft ware? Will it boot into safe mode?

 

The CPU temp shows 38 C. Nothing new added before it started this. On the Full screen message saying, Windows did not start succesfully, Make a selection. Safe mode is one of the choices. I selected it, and It will start in safe mode.

 

Coyote - check your event logs. Should be entries there with more detail.

If you find some likely looking ones and can't figure out where to go from there, open an event, click on the icon below the up/down arrows, and paste the resulting text into a post.

 

Newt,
How do I check the event logs? Sorry, I am pretty new at this.

 

Newt,
There were several Error notices, I checked them with Microsoft. Most said, no action necessary. This one didnt. Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 7/11/2003
Time: 10:41:19 PM
User: N/A
Computer: MERRILEE-IDEM27
Description:
The following boot-start or system-start driver(s) failed to load:
Fips
IPSec
MRxSmb
NetBIOS
NetBT
Processor
RasAcd
Rdbss
Tcpip

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
This notice appeared several times.

 

Ouch!! That looks horrible. But the date is 7/11/03 so nearly 2 weeks ago. Hopefully a one-time glitch of some sort. Those are mostly network/internet related items.

Try clearing all of your event logs and then rebooting to safe mode. Check the event logs for ANY errors or warnings and note the time you booted up.

If any of those are ERRORS, I'd like to see them.

Then try to boot normally and if it fails, boot to safe mode again and look for new errors.

Post any that look interesting from either safe mode or normal mode boot and if they are errors or bad-sounding warnings, post them even if M$ says no action needed.

Just in case you got some files damaged, try
start~run~cmd followed by chkdsk /r and reboot. When the chkdsk finishes boot to safe mode again and do
start~run~sfc /scannow to replace any bad system files with good copies. I doubt this will solve your problem but it might and it certainly won't hurt.

 

Newt,
Ran- cmd, chkdsk /r, sfc /scannow. cleaned Event Logs. Did normal shutdown
pushed start button > XP splash screen> froze
Restart button> Got post window> froze
Power off, then back on. Pushed Start Button.
Got "Windows did not shutdown successfully, make a selection. "
Choose Safe Mode. Booted to safe mode, and froze.
Pushed Restart, Got post window, and froze.
Power off, then back on, pushed Start Button. Booted right up.
Here are the 4 error messages from the Event Logs.Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 8193
Date: 7/24/2003
Time: 6:41:04 AM
User: N/A
Computer: MERRILEE-IDEM27
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 52 54 57 52 54 49 43 WRTWRTIC
0008: 32 31 31 33 00 00 00 00 2113....
0010: 57 52 54 57 52 54 49 43 WRTWRTIC
0018: 32 30 37 38 00 00 00 00 2078....
Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 7/24/2003
Time: 6:41:04 AM
User: N/A
Computer: MERRILEE-IDEM27
Description:
The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043C from line 44 of d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 7/24/2003
Time: 6:41:58 AM
User: NT AUTHORITY\SYSTEM
Computer: MERRILEE-IDEM27
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments " " in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 7/24/2003
Time: 6:41:04 AM
User: NT AUTHORITY\SYSTEM
Computer: MERRILEE-IDEM27
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments " " in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

 

Thanks for the info.

"This service cannot be started in Safe Mode " is normal for some services that are not designed for (or needed in) safe mode.

The other two plus the earlier one you posted are serious but are all over the landscape. That is often a result of bad or marginal memory or some other hardware problem. If you are comfortable inside the case and have more than one stick of memory, try removing one and starting up. If it still has problems, switch them and try again.

 

Newt,
I will make the 30 mile run into town, and get another stick of memory. I will try it, and post back.

 

Newt,
Put the new 250MB stick of memory in. Same problem. I had cleared all Event Logs yesterday evening at shutdown. Heres what I had this morning.Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 7/26/2003
Time: 5:21:35 AM
User: N/A
Computer: MERRILEE-IDEM27
Description:
The following boot-start or system-start driver(s) failed to load:
Fips
IPSec
MRxSmb
NetBIOS
NetBT
Processor
RasAcd
Rdbss
Tcpip

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I have had this one before. Went to MS site. Said something about, checking with the administrater to see if these drivers were necessary??

 

Newt,
Since I last posted, I formatted Hard Drive, Reinstalled WinXP Pro, loaded nothing but ISP information for internet, went to SOYO flashed BIOS for latest update. When I bootup now, I get the Exact same thing I got before. Can any one help with this?

 

So right now it could be the BIOS update or the ISP software.
Can you boot into Safe mode or Recovery console to uninstall/delete the ISP stuff? Sounds like you booted up at least once into Windows or am I wrong? If it won't boot at all than clean install again and only add one piece of software/hardware at a time to narrow it down.

 

clearmem,
The XP splash screen was freezing before I reinstalled XP. The splash screen froze after the new installation of XP, and before installing my ISP information. When trying to start XP, the screen freezes, I have to shut the power off then back on. The next time I start XP, Get a window" Windows did not start suscessfully. Make a selection =Normal Start, Last Known Good Conifg., Safe Mode, Safe Mode with Command Prompt. Sometimes XP will boot, sometimes not. No matter which selection I make.

 

I don't think you are dealing with a software/BIOS problem then, but instead a piece of hardware. I see you went after the memory with a new stick and it didn't change anything; what BIOS settings and M/B jumpers regarding clock speeds, etc? Do you have both sticks of ram in or just the new one like was suggested? Are you overclocking or have BIOS set to high performace mode vs. stable? Try taking out sound cards, NICs, SCSI cards, modems, etc. and see if it works then add them one at a time, Power supplies are also suspect.

 

Hello,
Got the boot up problem fixed. It was the hard drive. Went through some diagnostic test with Maxtor, changed the drive, and everything works right. I want to thank every one for their help. You guys are great. Thanks again.

Coyote

 

Thanks awesome Coyote, you totally rock!