XP help and support

Hi, new member from Thailand.

My windows XP, sp2 has a problem I have never had before. When I try and open Help or System Information I get an error message. "can not open help
and support because the service is not running ".

"to fix the problem start the service named 'Help and Support'.

I can not find how to start this service, can some one tell me where to start this
service. I also would like to know what caused the problem if any one knows.

Thanks
Farang in Thailand

 

Go to Start > Run and type services.msc then press the <Enter> key. Scroll down to Help and Support and double click it. Set the Startup type: box to Manual then click the Start button. Help and Support is dependant of the Remote Procedure Call (RPC) service. RPC should be set to Automatic and Started.

 

Thanks

Hi Whiskeyman,

Thanks for the help, works ok now.

Farang1 in Sunny and Hot Koh Samui Thailand.

 

You're welcome from the frigid, snow covered region of Central New York.