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Solved Windows vista freezing

Discussion in 'Malware and Virus Removal Archive' started by thomaswest, 2012/11/17.

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  1. 2012/11/24
    thomaswest

    thomaswest Inactive Thread Starter

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    Results of screen317's Security Check version 0.99.55
    Windows Vista Service Pack 3 x86 (UAC is enabled)
    Out of date service pack!!
    Internet Explorer 7 Out of date!
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.65.1.1000
    Adobe Flash Player 11.4.402.287
    Adobe Reader X 10.1.3 Adobe Reader out of Date!
    Google Chrome 22.0.1229.96
    Google Chrome 23.0.1271.64
    ````````Process Check: objlist.exe by Laurent````````
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0 %
    ````````````````````End of Log``````````````````````
     
    thomaswest,
    #21
  2. 2012/11/24
    thomaswest

    thomaswest Inactive Thread Starter

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    Farbar Service Scanner Version: 09-11-2012
    Ran by Katherine (administrator) on 24-11-2012 at 20:23:17
    Running from "C:\Users\Katherine\Downloads "
    Windows Vista (TM) Home Premium Service Pack 2, v.113 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Attempt to access Google IP returned error. Google IP is offline
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll
    [2009-02-16 22:08] - [2008-10-17 21:22] - 0204288 ____A (Microsoft Corporation) 7427DB55202EE58E72642B1F7E5B46F5

    C:\Windows\system32\Drivers\afd.sys
    [2009-02-16 22:08] - [2008-10-17 19:39] - 0273920 ____A (Microsoft Corporation) 0F03B1CAEA027884DF089A987A1AC1BD

    C:\Windows\system32\Drivers\tdx.sys
    [2009-02-16 22:07] - [2008-10-17 19:38] - 0072192 ____A (Microsoft Corporation) FD13BCF7295AD3F5A9B5AC3E23BEB9F4

    C:\Windows\system32\Drivers\tcpip.sys
    [2009-02-16 22:07] - [2008-10-17 21:30] - 0893816 ____A (Microsoft Corporation) 4316B5F7EF3603C720B2C71E44137583

    C:\Windows\system32\dnsrslvr.dll
    [2008-06-02 21:44] - [2008-01-19 07:34] - 0086528 ____A (Microsoft Corporation) F5A0F1DA1ED8B429597E71D27D976E31

    C:\Windows\system32\mpssvc.dll
    [2009-02-16 22:07] - [2008-10-17 21:22] - 0407552 ____A (Microsoft Corporation) BA4D89C3668E9F50829B0E828A00DE5E

    C:\Windows\system32\bfe.dll
    [2009-02-16 22:08] - [2008-10-17 21:22] - 0329216 ____A (Microsoft Corporation) 87973AEC292BBC9B5E75EE2FEF7536AF

    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe
    [2009-02-16 22:07] - [2008-10-17 21:22] - 1055232 ____A (Microsoft Corporation) 8C1832E5156FDAA5A2B9CCA2377FCA7B

    C:\Windows\system32\wscsvc.dll
    [2008-06-02 21:44] - [2008-01-19 07:37] - 0061440 ____A (Microsoft Corporation) 683DD16B590372F2C9661D277F35E49C

    C:\Windows\system32\wbem\WMIsvc.dll
    [2009-02-16 22:07] - [2008-10-17 21:22] - 0162816 ____A (Microsoft Corporation) 051255EF786FFE68BE7528386D9FFA36

    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll
    [2009-02-16 22:08] - [2008-10-17 21:22] - 0757248 ____A (Microsoft Corporation) C69A75C342ACE8AC7A62FD5248CD800A

    C:\Windows\system32\es.dll
    [2009-02-16 22:08] - [2008-10-17 21:22] - 0268800 ____A (Microsoft Corporation) F4A1AA261203B7D3D760A86A05B7E3D6

    C:\Windows\system32\cryptsvc.dll
    [2008-06-02 21:43] - [2008-01-19 07:34] - 0128000 ____A (Microsoft Corporation) 6DE363F9F99334514C46AEC02D3E3678

    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll
    [2009-02-16 22:08] - [2008-10-17 21:22] - 0548352 ____A (Microsoft Corporation) 244764DA67AF663349F7024ADA65C9FA



    **** End of log ****
     
    thomaswest,
    #22


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  4. 2012/11/24
    thomaswest

    thomaswest Inactive Thread Starter

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    C:\Program Files\Common Files\aolback\Comps\acs\AcsSetup.exe multiple threats cleaned by deleting - quarantined
    C:\Program Files\Windows Live\Messenger\riched20.dll Win32/Toolbar.MyWebSearch application cleaned by deleting - quarantined
    C:\Program Files\YTD Toolbar\IE\6.3\ytdToolbarIE.dll a variant of Win32/Toolbar.Widgi application cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\Program Files\Vid-Saver\Uninstall.exe.vir Win32/Toolbar.CrossRider.B application cleaned by deleting - quarantined
    C:\Users\Katherine\Downloads\avg_pc_tune_up_2012_license_code.rar_downloader_224.exe a variant of Win32/YourFileDownloader application cleaned by deleting - quarantined
    C:\Users\Katherine\Downloads\FreeYouTubeDownloaderInstaller (1).exe a variant of Win32/Somoto.A application cleaned by deleting - quarantined
    C:\Users\Katherine\Downloads\FreeYouTubeDownloaderInstaller (2).exe a variant of Win32/Somoto.A application cleaned by deleting - quarantined
    C:\Users\Katherine\Downloads\FreeYouTubeDownloaderInstaller.exe a variant of Win32/Somoto.A application cleaned by deleting - quarantined
    C:\Users\Katherine\Downloads\iLividSetup.exe Win32/Toolbar.SearchSuite application cleaned by deleting - quarantined
    C:\Users\Katherine\Downloads\iLividSetupV1.exe Win32/Toolbar.SearchSuite application cleaned by deleting - quarantined
    C:\Users\West Family\Documents\Downloads\registrybooster.exe a variant of Win32/RegistryBooster application cleaned by deleting - quarantined
    C:\Windows\Installer\60d56.msi probably a variant of Win32/Toolbar.Widgi application deleted - quarantined
     
    thomaswest,
    #23
  5. 2012/11/24
    thomaswest

    thomaswest Inactive Thread Starter

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    Those are all the logs.
    Thanks,
    Tom
     
    thomaswest,
    #24
  6. 2012/11/24
    broni

    broni Moderator Malware Analyst

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    How far back did you go?
     
    broni,
    #25
  7. 2012/11/25
    thomaswest

    thomaswest Inactive Thread Starter

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    I'm not to sure it just said system restore (recommended) so i clicked on it as it was the only way i could boot the computer and it just ran system restore without an option to choose a restore point. I have had to do it again in order to reply to you with this message.
     
    thomaswest,
    #26
  8. 2012/11/25
    broni

    broni Moderator Malware Analyst

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    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ==============================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
    broni,
    #27
  9. 2012/11/25
    thomaswest

    thomaswest Inactive Thread Starter

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    Hello Broni,
    Thank you for all your help and advice. In addition to the malware and virus removal i have had to run windows with my installation disc, i then ran fix my computer and ran i hardware scan or something similar. I have had to do this as every time i tried to boot my computer it came up saying windows was unable to run. and it kept re-booting itself. I don't know if that helped my computer at all but it must have done some good as i have now managed to get back on my computer.
    As for the malware removal, my computer doesn't sound as if it is struggling to keep up as it used to. My computer also seems to run faster.
    I will be sure to download adobe reader as you said and re-run OTL
    many thanks
    Tom
     
    thomaswest,
    #28
  10. 2012/11/25
    broni

    broni Moderator Malware Analyst

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    [​IMG]
     
    broni,
    #29
  11. 2012/11/25
    thomaswest

    thomaswest Inactive Thread Starter

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    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Katherine
    ->Temp folder emptied: 299626 bytes
    ->Temporary Internet Files folder emptied: 517989 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 20495805 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: West Family
    ->Temp folder emptied: 32848 bytes
    ->Temporary Internet Files folder emptied: 78912 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 7145 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 20.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Katherine
    ->Flash cache emptied: 0 bytes

    User: Public

    User: West Family
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Katherine
    ->Java cache emptied: 0 bytes

    User: Public

    User: West Family
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 11252012_174437

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    thomaswest,
    #30
  12. 2012/11/28
    broni

    broni Moderator Malware Analyst

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    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #31
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