Windows Explorer Error?

Hi guys

I'm a noobie here and I was hoping you guys could help me out with this extremely irritating error I keep receiving.

'Windows Explorer has encountered a problem and needs to close'

I've done a quick search and found some threads about this, but I thought I would post my specific symptoms..just to make sure I'll be trying the correct things to resolve it.

Ok, It happens when I right click a folder in my C/D/F drives. Sometimes I don't even right click, It will just occur when the drive contents are loading.

Also, this error is sometimes followed by a Dr Watson Post Mortem Debugger thingy error..which totally crashes my system. The only way around this, is to keep the power off button held down until my system shuts down. When I restart it..it will do the disk check thing..find a few errors, then restart as normal.

Lastly, the last time I restarted..I received this error (in a tiny box in the middle of the screen) 'Monitor: Invalid Licence ID'

I'm totally at a loss here, as I'm not very good with all this techy stuff. I would be very grateful for any help, guys

Kev

 

I've just ran Shell Extensions Manager and disabled all of the non microsoft Context Menu Handlers (except for this one: IEContexMenu Class (Norton AV)...It wouldn't disable). I then rebooted and the problem was still there. They are now enabled again.

This is the error I'm receiving: (How do I copy the Technical Info part?)

http://img176.imagevenue.com/img.php?image=29817_3Error_122_438lo.jpg

 

Hi Steve, thanks for the reply

Before I try your links, do you think spyware or a virus could be the culprit?

I did this Panda ActiveScan last night:


Incident Status Location

Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@toplist[1].txt
Spyware:Cookie/Tucows Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@tucows[1].txt
Spyware:Cookie/Clickbank Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@clickbank[1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@realmedia[1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@serving-sys[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@burstnet[2].txt
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@searchportal.information[1].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@advertising[1].txt
Spyware:Cookie/888 Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@888[2].txt
Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@toplist[3].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@mediaplex[1].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@adrevolver[1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@atdmt[2].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@www.burstbeacon[1].txt
Spyware:Cookie/888 Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@int.sitestat[1].txt
Spyware:Cookie/Cassava Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@int.sitestat[2].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@adtech[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@tribalfusion[2].txt
Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@media.adrevolver[1].txt
Spyware:Cookie/AspinallsOnlineCasino Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@pacificpoker[1].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@casalemedia[2].txt
Spyware:Cookie/Mammamediasolutions Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@targetnet[1].txt
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@drivecleaner[1].txt
Spyware:Cookie/Yadro Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@yadro[1].txt
Spyware:Cookie/SpyLog Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@spylog[1].txt
Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@tradedoubler[1].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@statcounter[1].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@hitbox[1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@zedo[2].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@bs.serving-sys[1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@ad.yieldmanager[2].txt
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@ehg-eline.hitbox[2].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@247realmedia[1].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Kevin\Cookies\kevin@fastclick[1].txt
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\JAVAPI\V1.0\JAR\crtdcghcn.jar-5ecb1294-7e3c9cbb.zip[BaaaaBaa.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\JAVAPI\V1.0\JAR\crtdcghcn.jar-5ecb1294-7e3c9cbb.zip[VaaaaaaaBaa.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\JAVAPI\V1.0\JAR\crtdcghcn.jar-5ecb1294-7e3c9cbb.zip[Dvnny.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\JAVAPI\V1.0\JAR\crtdcghcn.jar-5ecb1294-7e3c9cbb.zip[Baaaaa.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\JAVAPI\V1.0\JAR\crtdcghcn.jar-5ecb1294-7e3c9cbb.zip[Dex.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\JAVAPI\V1.0\JAR\crtdcghcn.jar-5ecb1294-7e3c9cbb.zip[Dix.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\JAVAPI\V1.0\JAR\crtdcghcn.jar-5ecb1294-7e3c9cbb.zip[Dux.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\6.0\1\760104c1-59b1df5f[BaaaaBaa.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\6.0\1\760104c1-59b1df5f[VaaaaaaaBaa.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\6.0\1\760104c1-59b1df5f[Dvnny.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\6.0\1\760104c1-59b1df5f[Baaaaa.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\6.0\1\760104c1-59b1df5f[Dex.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\6.0\1\760104c1-59b1df5f[Dix.class]
Virus:JS/Downloader.NOE Disinfected C:\Documents and Settings\Kevin\Application Data\Sun\Java\Deployment\CACHE\6.0\1\760104c1-59b1df5f[Dux.class]
Adware:Adware/Comet Not disinfected C:\My Programs\sinstaller2.exe

When I right click/double click a WMP file in my C/D drive, I get the 'Windows Explorer Has Encountered.....' error everytime. But, when I double click my F drive (external HD)..I don't even have to right click anything..the error will appear as the drive contents are loading.

Before I start deleting my profile or whatever, Is there a scan or something I can do to give you guys some more info as to what might be the cause?

Kev

 

Anybody help me out here, please.

 

i'd suggest downloading ccleaner. It will automatically blitz your internet cache, and get rid of any infected cookies.