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Solved Unreliable internet connection

Discussion in 'Malware and Virus Removal Archive' started by Bucksone, 2014/07/22.

Page 3 of 3
  1. 2014/07/31
    broni

    broni Moderator Malware Analyst

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    [​IMG]
     
    broni,
    #41
  2. 2014/08/01
    Bucksone

    Bucksone Well-Known Member Thread Starter

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    C:\Windows\SysWOW64\plsapp.dll a variant of Win32/AdWare.Sendori.A application
    C:\Windows\SysWOW64\mjcm\SweetNT.crx Win32/SweetIM.J potentially unwanted application
    C:\AdwCleaner\Quarantine\C\Program Files\Web Assistant\InstallerHelper.dll.vir a variant of Win32/Toolbar.BitCocktail.A potentially unwanted application deleted - quarantined
    C:\AdwCleaner\Quarantine\C\Program Files\Web Assistant\source.crx.vir Win32/Toolbar.Perion.D potentially unwanted application deleted - quarantined
    C:\AdwCleaner\Quarantine\C\Program Files\Web Assistant\Firefox\chrome\content\main.js.vir Win32/Toolbar.Perion.D potentially unwanted application deleted - quarantined
    C:\AdwCleaner\Quarantine\C\Program Files\Web Assistant\Firefox\chrome\content\resources\localscript.js.vir Win32/Toolbar.Perion.E potentially unwanted application deleted - quarantined
    C:\AdwCleaner\Quarantine\C\Program Files\Web Assistant\resources\localscript.js.vir Win32/Toolbar.Perion.E potentially unwanted application deleted - quarantined
    C:\Program Files (x86)\iwingamestoolbar\dtuser.exe a variant of Win32/Toolbar.Visicom.C potentially unwanted application deleted - quarantined
    C:\Program Files (x86)\iwingamestoolbar\encyclopediabritannicagamesbar.dll a variant of Win32/Toolbar.Visicom.A potentially unwanted application deleted - quarantined
    C:\Program Files (x86)\iwingamestoolbar\encyclopediabritannicagamesbarX.dll a variant of Win32/Toolbar.Visicom.B potentially unwanted application deleted - quarantined
    C:\Program Files (x86)\iwingamestoolbar\uninstall.exe a variant of Win32/Toolbar.Visicom.C potentially unwanted application deleted - quarantined
    C:\Program Files (x86)\PureLeads\DynLib.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting (after the next restart) - quarantined
    C:\Program Files (x86)\PureLeads\freebl3.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\Interop.PCProxyLib.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\libnspr4.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\libplc4.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\libplds4.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\nss3.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\nssckbi.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\nssdbm3.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\nssutil3.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\plsapp.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\plsapp.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\plsappDLL.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\plsappLSP.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\plsappLSP64.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\pureleads-win-upgrader.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\PureLeads.Library.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting (after the next restart) - quarantined
    C:\Program Files (x86)\PureLeads\PureLeads.Service.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting (after the next restart) - quarantined
    C:\Program Files (x86)\PureLeads\PureLeadsControl.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\PureLeadsSvc.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\PureLeadsTray.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\PureLeadsUp.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\smime3.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\softokn3.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\sqlite3.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\ssl3.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\PureLeads\Uninstall.exe a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Program Files (x86)\RealArcade\Installer\gamehouse.exe a variant of Win32/InstallIQ potentially unwanted application deleted - quarantined
    C:\Program Files (x86)\WildGames\Wedding Salon\WeddingSalon.exe a variant of Win32/Kryptik.BCY trojan cleaned by deleting - quarantined
    C:\Users\O'Donnell\Desktop\cnet2_ieSpellSetup264573_exe.exe a variant of Win32/InstallCore.D potentially unwanted application deleted - quarantined
    C:\Windows\System32\plsapp.dll a variant of Win32/AdWare.Sendori.A application cleaned by deleting - quarantined
    C:\Windows\System32\mjcm\SweetNT.crx Win32/SweetIM.J potentially unwanted application deleted - quarantined

    I followed the instructions regarding Export to text file, but it never appeared on my Desktop. I did Copy to clipboard instead, and pasted the results above.
     
    Bucksone,
    #42


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  4. 2014/08/01
    broni

    broni Moderator Malware Analyst

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    [​IMG] Update Adobe Flash Player: http://get.adobe.com/flashplayer/
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    [​IMG] Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    ============================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current (Service Pack 1!!!)

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
    broni,
    #43
  5. 2014/08/03
    Bucksone

    Bucksone Well-Known Member Thread Starter

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    Thanks for all of your help.

    In following your latest instructions, when I try to update Adobe Flash Player and Adobe Reader, both of them just stopped after it said "initializing."
    Delfix worked just fine.
    I would love to update to Service Pack 1. I actually had a thread about this back in January that never got resolved. I wanted to update my Internet Explorer, which required me to get Service Pack 1 to do so. Unfortunately there were KB articles saying that if I did so it would mess up our email program, Windows Live Mail.
     
    Bucksone,
    #44
  6. 2014/08/03
    broni

    broni Moderator Malware Analyst

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    You have to keep Windows up to date no matter what.
    Lack of those updates may actually have something to do with Adobe updating issues.
     
    broni,
    #45
  7. 2014/08/07
    broni

    broni Moderator Malware Analyst

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    The issue seems to be resolved.
     
    broni,
    #46
  8. 2014/08/08
    Bucksone

    Bucksone Well-Known Member Thread Starter

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    I would mark the thread as resolved if I could figure out how to do so. I click on thread tools at the top right, but don't see an option to mark it as resolved.

    Thanks again for your help.
     
    Bucksone,
    #47
  9. 2014/08/08
    broni

    broni Moderator Malware Analyst

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    You're very welcome [​IMG]

    I already marked this topic as resolved.
     
    broni,
    #48
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