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Spooler 32 problems

Discussion in 'Windows XP' started by Charliesangel94, 2003/09/04.

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  1. 2003/09/04
    Charliesangel94

    Charliesangel94 Inactive Thread Starter

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    Hi everyone.
    I seem to be haveing a problem printing from my Compaq to my Lexmark x63 printer (it takes 1 min and 20 sec to print any thing out) from what the Lexmark tec said it had to do with the spool 32 system by microsoft. Is there a download /driver I need. Any help is greatly apprecatied.
    Thanks
     
    Charliesangel94,
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  2. 2003/09/04
    PeteC

    PeteC SuperGeek Staff

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  4. 2003/09/08
    Charliesangel94

    Charliesangel94 Inactive Thread Starter

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    Thanks for the welcome Peter,
    Well I am running XP, and I did try to download the newest version but after it was downloaded and it said I could reconnect my USB to the computer.....the computer said that the USB was unknown, So I tried it again, uninstalling and re-installing and it said the same thing. I went to Device manager and it said that it didnt know the device that was connected to that USB port!!!!
    HELPPPPPPPP I am gonna go crazy. I had to write all my Company checks by had today.

    I am I doing something wrong...??????????
    Thanks for you help
    Stephanie:confused:

    PS The computer did say that it was having a problem finding System32\spool\drivers
     
    Last edited: 2003/09/08
    Charliesangel94,
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  5. 2003/09/12
    PeteC

    PeteC SuperGeek Staff

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    Been away a few days ..................

    When you downloaded the driver for the Lexmark did you follow the instructions on the download page to the letter? - did you run the X63 Clean Utility as advised. etc, etc?

    I'm not familiar with Lexmark printers - use Epson, but they all have their own ways for re-installing/updating drivers and following any other route often leads to problems.

    I suggest you uninstall ALL the printer drivers and the printer - following the instructions on the download page exactly. Even if you are not asked to reboot after uninstalling - do so.

    To check on the print spooler go to :

    Start > Printers and Faxes

    or in Windows Classic view

    Start > Settings > Printers and Faxes

    File > Server Properties > Advanced

    In the Spool Folder box you should see the default location for the print spooler:

    C:\Windows\System32\spool\printers

    If this is correct there should be no problems.

    You can move the spool folder to whatever location you like - mine is on a separate partition. So if you continue to have problems you could create a new folder on your C drive, call it, say Print Spool and in the Spool Folder box type C:\Print Spool.
     
    PeteC,
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  6. 2003/09/14
    PeteC

    PeteC SuperGeek Staff

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