Solved Slow PC

llsshopping · 2010/03/12

[Resolved] Slow PC

It seems my PC is infected. It has come to a crawl on the internet, is slow when exploring or searching for files, and is slow when opening programs. I have not been notified of any infection, but I am guessing the worst.

DDS (Ver_09-12-01.01) - NTFSx86
Run by Admin at 20:24:19.85 on Fri 03/12/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1274 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
D:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\WINDOWS\system32\wscntfy.exe
D:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Admin\Desktop\dds.scr

============== Pseudo HJT Report ===============

mStart Page = hxxp://www.google.com
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - d:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - d:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - d:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\NPSWF32_FlashUtil.exe -p
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [QuickTime Task] "d:\program files\quicktime\qttask.exe" -atboottime
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe "
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - d:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - d:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: intuit.com\ttlc
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxps://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon%20FiOS%20Installer.cab
DPF: {46D8BEE7-0B27-4466-ABA2-A5F1E157971C} - hxxp://69.3.198.64:100/RemoteWeb.cab
DPF: {5FFDFC21-AE40-4C7C-955C-415A1ACE01C8} - hxxp://69.3.198.64:100/VideoViewer.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {DB31DA00-4F6F-4CC7-8627-C5A142E1FC7C} - hxxp://www.syncmyride.com/Own/Modules/UploadDownload/applets/sync.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - hxxp://trueswitch.com/TrueInstall.exe
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - d:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admin\applic~1\mozilla\firefox\profiles\6nmyrlwn.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: d:\program files\adobe\acrobat 6.0\acrobat\browser\nppdf32.dll
FF - plugin: d:\program files\google\picasa3\npPicasa3.dll
FF - plugin: d:\program files\java\jre6\bin\new_plugin\npdeploytk.dll
FF - plugin: d:\program files\java\jre6\bin\new_plugin\npjp2.dll
FF - plugin: d:\program files\mozilla firefox\plugins\NPcol308.dll
FF - plugin: d:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: d:\program files\mozilla firefox\plugins\npgcplug.dll
FF - plugin: d:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: d:\program files\mozilla firefox\plugins\npracplug.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin2.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin3.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin4.dll
FF - plugin: d:\program files\quicktime\plugins\npqtplugin5.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - d:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - d:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - d:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
d:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);

============= SERVICES / DRIVERS ===============

=============== Created Last 30 ================

2010-02-24 02:17:56 0 d-----w- c:\docume~1\admin\applic~1\Intuit
2010-02-14 19:07:18 0 d-----w- c:\docume~1\admin\applic~1\Malwarebytes
2010-02-14 19:07:05 0 d-----w- c:\docume~1\admin\applic~1\SquirrelWare
2010-02-14 19:07:04 0 d-----w- c:\program files\ORFshell

==================== Find3M ====================

2009-12-22 05:21:05 667136 ----a-w- c:\windows\system32\wininet.dll
2009-12-22 05:20:58 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-12-17 22:14:00 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll

============= FINISH: 20:29:46.77 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume4
Install Date: 6/25/2008 5:36:33 PM
System Uptime: 2/24/2010 10:57:58 PM (382 hours ago)

Motherboard: ASUSTeK Computer Inc. | | P4P800SE
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz | CPU 1 | 2398/133mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 34 GiB total, 20.481 GiB free.
D: is FIXED (NTFS) - 37 GiB total, 4.17 GiB free.
E: is FIXED (NTFS) - 149 GiB total, 18.206 GiB free.
F: is FIXED (FAT32) - 373 GiB total, 230.163 GiB free.
G: is Removable
H: is FIXED (NTFS) - 596 GiB total, 570.94 GiB free.
Y: is CDROM (CDFS)
Z: is CDROM ()

==== Disabled Device Manager Items =============

==== Installed Programs ======================

32 Bit HP CIO Components Installer
Adobe Acrobat - Reader 6.0.2 Update
Adobe Acrobat 6.0.1 Standard
Adobe Acrobat and Reader 6.0.3 Update
Adobe Acrobat and Reader 6.0.4 Update
Adobe Acrobat and Reader 6.0.5 Update
Adobe Acrobat and Reader 6.0.6 Update
Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Stock Photos 1.0
AIO_Scan
AnswerWorks 5.0 English Runtime
Apple Software Update
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Display Driver
BitPim 1.0.6
BufferChm
C7200
C7200_Help
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
ccc-core-preinstall
ccc-core-static
ccc-utility
CCC Help English
CCleaner
CloneDVD2
Coupon Printer for Windows
Critical Update for Windows Media Player 11 (KB959772)
CustomerResearchQFolder
DeviceManagementQFolder
DocProc
DocProcQFolder
eSupportQFolder
Fax
ffdshow [rev 2693] [2009-02-16]
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
HP Photosmart All-In-One Driver Software 10.0 Rel .2
HP Smart Web Printing
HP Update
Java Auto Updater
Java(TM) 6 Update 18
Java(TM) 6 Update 7
LGUsbDriver
Logitech Harmony Remote Software 7
Malwarebytes' Anti-Malware
McAfee SecurityCenter
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliPoint 6.2
Microsoft IntelliType Pro 6.2
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
MotionDV STUDIO 5.6E LE for DV
Mozilla Firefox (3.5.6)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NAVIGON Fresh 1.4.9
Nero 6 Ultra Edition
NetDeviceManager
OCR Software by I.R.I.S. 10.0
OLYMPUS Raw Codec
OpenCASE Media Agent
ORFshell v0.99 beta 8
Picasa 3
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_Min
PureVoice
QuickTime
RAW Thumbnail Viewer
Scan
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
SharpKeys
SIW version 2009.10.22
Skins
SmartWebPrintingOC
Sony Sound Forge 7.0
SoundMAX
Spelling Dictionaries Support For Adobe Reader 8
SUPERAntiSpyware Free Edition
Toolbox
TrueSwitch Wizard
TurboTax 2008
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wnjiper
TurboTax 2008 wrapper
TurboTax 2009
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wnjiper
TurboTax 2009 wrapper
Tweak UI
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Verizon Online Help and Support
Verizon Servicepoint 1.5.12
WebFldrs XP
WebReg
Windows Driver Package - OLYMPUS IMAGING CORP. (OlyUsbCam) OlyUsbCam (12/28/2006 1.0.0.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3

==== End Of File ===========================

broni · 2010/03/12

How much RAM do we have there?

Print these instructions out.

NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

***VERY IMPORTANT! Make sure, you update Malwarebytes before running the scans.***

STEP 1. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
(Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Quick Scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

RESTART COMPUTER!

STEP 2. Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.
Alternative downloads:
- http://majorgeeks.com/GMER_d5198.html
- http://www.softpedia.com/get/Interne...ers/GMER.shtml
Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
When scan is completed, click Save button, and save the results as gmer.log
Warning ! Please, do not select the "Show all" checkbox during the scan.
Post the log to your next reply.

RESTART COMPUTER

STEP 3. Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
by clicking on Installer under Version 2.0.2
[DO NOT download version 2.0.3 (beta)]
Install, and run it.
Post HijackThis log.
NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
Do NOT attempt to "fix" anything!

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

llsshopping · 2010/03/13

There are 2gbs of ram on the machine.

GMER keeps causing the machine to crash and restart - 3 times so far.

Here are the other two logs:

Malwarebytes' Anti-Malware 1.44
Database version: 3862
Windows 5.1.2600 Service Pack 3
Internet Explorer 6.0.2900.5512

3/12/2010 11:03:45 PM
mbam-log-2010-03-12 (23-03-45).txt

Scan type: Quick Scan
Objects scanned: 176755
Time elapsed: 1 hour(s), 15 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Lisa\Local Settings\temp\OPRTTF09.emf (Trojan.Agent) -> Quarantined and deleted successfully.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:25:50 AM, on 3/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
D:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe "
O4 - HKUS\S-1-5-21-1202660629-362288127-725345543-1003\..\Run: [OM2_Monitor] "D:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" -NoStart (User 'Lance')
O4 - HKUS\S-1-5-21-1202660629-362288127-725345543-1003\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Lance')
O4 - HKUS\S-1-5-21-1202660629-362288127-725345543-1004\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Lisa')
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - D:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon FiOS Installer.cab
O16 - DPF: {46D8BEE7-0B27-4466-ABA2-A5F1E157971C} (Remote200 Control) - http://69.3.198.64:100/RemoteWeb.cab
O16 - DPF: {5FFDFC21-AE40-4C7C-955C-415A1ACE01C8} (CViewerControl Object) - http://69.3.198.64:100/VideoViewer.cab
O16 - DPF: {DB31DA00-4F6F-4CC7-8627-C5A142E1FC7C} (SyncXfer Class) - http://www.syncmyride.com/Own/Modules/UploadDownload/applets/sync.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://trueswitch.com/TrueInstall.exe
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 7432 bytes

broni · 2010/03/13

Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Please, never rename Combofix unless instructed.

Close any open browsers.

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".

Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

Close any open browsers.

WARNING: Combofix will disconnect your machine from the Internet as soon as it starts

Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.

If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

llsshopping · 2010/03/13

Here are the newest logs. Do I need to do anything about GMER?

ComboFix 10-03-13.01 - Admin 03/13/2010 13:21:51.2.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1470 [GMT -5:00]
Running from: c:\documents and settings\Admin\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\COUPON~1.OCX
c:\windows\CouponPrinter.ocx
c:\windows\system32\zlibwapi.dll

.
((((((((((((((((((((((((( Files Created from 2010-02-13 to 2010-03-13 )))))))))))))))))))))))))))))))
.

2010-03-13 12:42 . 2010-03-13 12:42 -------- d-----w- c:\documents and settings\Lisa\Application Data\SquirrelWare
2010-03-13 01:08 . 2010-03-13 01:08 -------- d-----w- c:\documents and settings\Admin\Local Settings\Application Data\Mozilla
2010-03-04 16:29 . 2010-03-04 16:29 664 ----a-w- c:\documents and settings\Lisa\Local Settings\Application Data\d3d9caps.dat
2010-02-26 00:48 . 2010-02-26 00:48 -------- d-----w- c:\documents and settings\Lance\Local Settings\Application Data\IsolatedStorage
2010-02-25 03:57 . 2010-03-13 04:07 259384 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2010-02-24 02:38 . 2010-02-24 02:38 -------- d-----w- c:\documents and settings\Admin\Local Settings\Application Data\Intuit
2010-02-24 02:17 . 2010-02-24 02:17 -------- d-----w- c:\documents and settings\Admin\Application Data\Intuit
2010-02-24 02:09 . 2010-02-24 02:09 -------- d-----w- c:\documents and settings\Admin\Local Settings\Application Data\IsolatedStorage
2010-02-24 02:05 . 2010-02-24 02:05 138120 ----a-w- c:\documents and settings\Admin\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-02-19 10:59 . 2010-02-19 10:59 -------- d-----w- c:\documents and settings\Admin\Application Data\AdobeUM
2010-02-19 10:59 . 2010-02-19 10:59 -------- d-----w- c:\documents and settings\Admin\Local Settings\Application Data\Adobe
2010-02-15 02:58 . 2010-02-15 02:58 -------- d-----w- c:\documents and settings\Admin\Application Data\ArcSoft
2010-02-15 00:52 . 2010-02-15 00:52 61440 ----a-w- c:\documents and settings\Admin\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-4f77c150-n\decora-sse.dll
2010-02-15 00:52 . 2010-02-15 00:52 503808 ----a-w- c:\documents and settings\Admin\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-538e43c1-n\msvcp71.dll
2010-02-15 00:52 . 2010-02-15 00:52 499712 ----a-w- c:\documents and settings\Admin\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-538e43c1-n\jmc.dll
2010-02-15 00:52 . 2010-02-15 00:52 348160 ----a-w- c:\documents and settings\Admin\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-538e43c1-n\msvcr71.dll
2010-02-15 00:52 . 2010-02-15 00:52 12800 ----a-w- c:\documents and settings\Admin\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-4f77c150-n\decora-d3d.dll
2010-02-14 19:09 . 2010-02-14 19:09 -------- d-----w- c:\documents and settings\Lance\Application Data\SquirrelWare
2010-02-14 19:07 . 2010-02-14 19:07 -------- d-----w- c:\documents and settings\Admin\Application Data\Malwarebytes
2010-02-14 19:07 . 2010-02-14 19:07 -------- d-----w- c:\documents and settings\Admin\Application Data\SquirrelWare
2010-02-14 19:07 . 2010-02-14 19:07 -------- d-----w- c:\program files\ORFshell
2010-02-13 04:30 . 2010-02-27 04:30 664 ----a-w- c:\documents and settings\Lance\Local Settings\Application Data\d3d9caps.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-03-13 04:49 . 2008-10-28 02:12 72704 --sha-w- c:\documents and settings\All Users\Application Data\ExtendMedia\Media Agent\ac.dll
2010-03-13 04:09 . 2009-11-08 21:01 -------- d-----w- c:\program files\McAfee
2010-02-24 02:05 . 2009-02-14 03:01 -------- d-----w- c:\program files\TurboTax
2010-02-15 03:15 . 2008-06-25 22:07 -------- d--h--w- c:\program files\InstallShield Installation Information
2010-02-14 19:07 . 2009-09-20 02:20 5115824 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-02-11 16:29 . 2010-01-28 16:29 664 ----a-w- c:\documents and settings\Lisa\Local Settings\Application Data\d3d9caps.tmp
2010-01-30 14:37 . 2010-01-30 14:37 61440 ----a-w- c:\documents and settings\Guest\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-399658d3-n\decora-sse.dll
2010-01-30 14:37 . 2010-01-30 14:37 503808 ----a-w- c:\documents and settings\Guest\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-4318fbf8-n\msvcp71.dll
2010-01-30 14:37 . 2010-01-30 14:37 499712 ----a-w- c:\documents and settings\Guest\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-4318fbf8-n\jmc.dll
2010-01-30 14:37 . 2010-01-30 14:37 348160 ----a-w- c:\documents and settings\Guest\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-4318fbf8-n\msvcr71.dll
2010-01-30 14:37 . 2010-01-30 14:37 12800 ----a-w- c:\documents and settings\Guest\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-399658d3-n\decora-d3d.dll
2010-01-29 01:04 . 2010-01-29 01:04 348160 ----a-w- c:\documents and settings\Lance\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-3dcec901-n\msvcr71.dll
2010-01-29 01:04 . 2010-01-29 01:04 61440 ----a-w- c:\documents and settings\Lance\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-6a24190a-n\decora-sse.dll
2010-01-29 01:04 . 2010-01-29 01:04 503808 ----a-w- c:\documents and settings\Lance\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-3dcec901-n\msvcp71.dll
2010-01-29 01:04 . 2010-01-29 01:04 499712 ----a-w- c:\documents and settings\Lance\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-3dcec901-n\jmc.dll
2010-01-29 01:04 . 2010-01-29 01:04 12800 ----a-w- c:\documents and settings\Lance\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-6a24190a-n\decora-d3d.dll
2010-01-28 03:23 . 2010-01-28 03:23 61440 ----a-w- c:\documents and settings\Lisa\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-69755e9c-n\decora-sse.dll
2010-01-28 03:23 . 2010-01-28 03:23 503808 ----a-w- c:\documents and settings\Lisa\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-60fa52e1-n\msvcp71.dll
2010-01-28 03:23 . 2010-01-28 03:23 499712 ----a-w- c:\documents and settings\Lisa\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-60fa52e1-n\jmc.dll
2010-01-28 03:23 . 2010-01-28 03:23 348160 ----a-w- c:\documents and settings\Lisa\Application Data\Sun\Java\Deployment\SystemCache\6.0\54\1a209876-60fa52e1-n\msvcr71.dll
2010-01-28 03:23 . 2010-01-28 03:23 12800 ----a-w- c:\documents and settings\Lisa\Application Data\Sun\Java\Deployment\SystemCache\6.0\17\6d0ad391-69755e9c-n\decora-d3d.dll
2010-01-28 03:16 . 2010-01-28 01:12 -------- d-----w- c:\program files\ffdshow
2010-01-28 01:26 . 2008-08-18 03:01 -------- d-----w- c:\program files\Common Files\Java
2010-01-28 01:12 . 2010-01-28 01:12 -------- d-----w- c:\documents and settings\Admin\Application Data\InstallShield
2010-01-28 01:10 . 2010-01-28 01:10 -------- d-----w- c:\documents and settings\Lance\Application Data\InstallShield Installation Information
2010-01-28 01:10 . 2010-01-28 01:10 492032 ------w- c:\documents and settings\Lance\Application Data\InstallShield Installation Information\{2460923D-1AA6-47FE-A375-76308780D20F}\ISSetup.dll
2010-01-28 01:10 . 2010-01-28 01:10 456416 ----a-w- c:\documents and settings\Lance\Application Data\InstallShield Installation Information\{2460923D-1AA6-47FE-A375-76308780D20F}\setup.exe
2010-01-28 01:10 . 2010-01-28 01:10 385968 ----a-w- c:\documents and settings\Lance\Application Data\InstallShield Installation Information\{2460923D-1AA6-47FE-A375-76308780D20F}\_Setup.dll
2010-01-28 01:10 . 2010-01-28 01:10 -------- d-----w- c:\documents and settings\Lance\Application Data\InstallShield
2010-01-07 21:07 . 2009-08-22 03:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-07 21:07 . 2009-08-22 03:39 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-01-01 02:17 . 2010-01-01 02:17 117760 ----a-w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2010-01-01 02:05 . 2010-01-01 02:05 52224 ----a-w- c:\documents and settings\Lance\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
2010-01-01 02:05 . 2010-01-01 02:05 117760 ----a-w- c:\documents and settings\Lance\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-12-31 16:50 . 2004-08-04 12:00 353792 ----a-w- c:\windows\system32\drivers\srv.sys
2009-12-22 05:21 . 2004-08-04 12:00 667136 ----a-w- c:\windows\system32\wininet.dll
2009-12-22 05:20 . 2004-08-04 12:00 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-12-17 22:14 . 2008-11-29 05:43 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-12-16 18:43 . 2008-06-25 21:30 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-14 07:08 . 2004-08-04 12:00 33280 ----a-w- c:\windows\system32\csrsrv.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP "= "c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2003-05-29 790528]
"QuickTime Task "= "d:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"mcagent_exe "= "c:\program files\McAfee.com\Agent\mcagent.exe" [2009-10-29 1218008]
"SunJavaUpdateSched "= "c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - d:\program files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-10-23 217194]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen "= 1 (0x1)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} "= "d:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=" "

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=" "

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-10-15 01:17 49152 ----a-w- d:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\hpqSRMon]
2007-08-22 20:31 80896 ----a-w- d:\program files\HP\Digital Imaging\bin\HpqSRmon.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelliPoint]
2007-08-31 16:01 1037736 ----a-w- c:\program files\Microsoft IntelliPoint\ipoint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\itype]
2007-08-31 16:13 988584 ----a-w- c:\program files\Microsoft IntelliType Pro\itype.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2001-07-09 15:50 155648 ----a-w- c:\windows\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-01-05 21:18 413696 ----a-w- d:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VerizonServicepoint.exe]
2007-05-11 20:20 2061816 ----a-w- c:\program files\Verizon\VSP\VerizonServicepoint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Verizon_McciTrayApp]
2007-09-28 18:30 936960 ----a-w- c:\program files\Verizon\McciTrayApp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring "=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring "=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall "= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe "=
"%windir%\\Network Diagnostic\\xpnetdiag.exe "=
"d:\\Program Files\\Logitech\\Logitech Harmony Remote Software 7\\HarmonyRemote.exe "=
"c:\\Program Files\\OpenCase\\OpenCASE Media Agent\\PandoBinaries\\NBCPandoREST.exe "=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe "=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe "=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe "=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe "=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe "=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe "=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe "=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe "=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe "=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe "=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"58327:TCP "= 58327:TCPandoRest Listening Port

R1 SASDIFSV;SASDIFSV;d:\program files\SUPERAntiSpyware\sasdifsv.sys [12/16/2009 4:26 PM 9968]
R1 SASKUTIL;SASKUTIL;d:\program files\SUPERAntiSpyware\SASKUTIL.SYS [12/16/2009 4:26 PM 74480]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [11/8/2009 4:54 PM 93320]
R2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\OpenCase\OpenCASE Media Agent\MediaAgent.exe [8/29/2008 4:29 PM 835208]
S3 lgatbus;LG USB Composite Device driver (WDM);c:\windows\system32\drivers\lgatbus.sys [1/2/2009 10:57 PM 43024]
S3 lgatmdm;LG CDMA USB Modem Drivers;c:\windows\system32\drivers\lgatmdm.sys [1/2/2009 10:57 PM 77104]
S3 lgatserd;LG CDMA USB Modem Diagnostic Serial Port Drivers (WDM);c:\windows\system32\drivers\lgatserd.sys [1/2/2009 10:57 PM 60816]
S3 SASENUM;SASENUM;d:\program files\SUPERAntiSpyware\SASENUM.SYS [12/16/2009 4:27 PM 7408]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-02-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-11-08 17:22]

2010-03-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-11-08 17:22]
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://www.google.com
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
Trusted Zone: intuit.com\ttlc
DPF: {46D8BEE7-0B27-4466-ABA2-A5F1E157971C} - hxxp://69.3.198.64:100/RemoteWeb.cab
DPF: {5FFDFC21-AE40-4C7C-955C-415A1ACE01C8} - hxxp://69.3.198.64:100/VideoViewer.cab
DPF: {DB31DA00-4F6F-4CC7-8627-C5A142E1FC7C} - hxxp://www.syncmyride.com/Own/Modules/UploadDownload/applets/sync.cab
FF - ProfilePath - c:\documents and settings\Admin\Application Data\Mozilla\Firefox\Profiles\6nmyrlwn.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - plugin: d:\program files\Adobe\Acrobat 6.0\Acrobat\browser\nppdf32.dll
FF - plugin: d:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: d:\program files\Java\jre6\bin\new_plugin\npdeploytk.dll
FF - plugin: d:\program files\Java\jre6\bin\new_plugin\npjp2.dll
FF - plugin: d:\program files\Mozilla Firefox\plugins\NPcol308.dll
FF - plugin: d:\program files\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: d:\program files\Mozilla Firefox\plugins\npgcplug.dll
FF - plugin: d:\program files\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: d:\program files\Mozilla Firefox\plugins\npracplug.dll
FF - plugin: d:\program files\QuickTime\Plugins\npqtplugin.dll
FF - plugin: d:\program files\QuickTime\Plugins\npqtplugin2.dll
FF - plugin: d:\program files\QuickTime\Plugins\npqtplugin3.dll
FF - plugin: d:\program files\QuickTime\Plugins\npqtplugin4.dll
FF - plugin: d:\program files\QuickTime\Plugins\npqtplugin5.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-SunJavaUpdateSched - d:\program files\Java\jre6\bin\jusched.exe
AddRemove-{2460923D-1AA6-47FE-A375-76308780D20F} - c:\program files\InstallShield Installation Information\{2460923D-1AA6-47FE-A375-76308780D20F}\setup.exe

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-13 13:30
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(724)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'winlogon.exe'(744)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-03-13 13:33:05
ComboFix-quarantined-files.txt 2010-03-13 18:33
ComboFix2.txt 2009-12-23 19:33

Pre-Run: 21,812,199,424 bytes free
Post-Run: 22,182,723,584 bytes free

- - End Of File - - 15868F3EC9A5D14B185378090840F8DA

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:55:03 PM, on 3/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
D:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wuauclt.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe "
O4 - HKUS\S-1-5-21-1202660629-362288127-725345543-1003\..\Run: [OM2_Monitor] "D:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe" -NoStart (User 'Lance')
O4 - HKUS\S-1-5-21-1202660629-362288127-725345543-1003\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime (User 'Lance')
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - D:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon FiOS Installer.cab
O16 - DPF: {46D8BEE7-0B27-4466-ABA2-A5F1E157971C} (Remote200 Control) - http://69.3.198.64:100/RemoteWeb.cab
O16 - DPF: {5FFDFC21-AE40-4C7C-955C-415A1ACE01C8} (CViewerControl Object) - http://69.3.198.64:100/VideoViewer.cab
O16 - DPF: {DB31DA00-4F6F-4CC7-8627-C5A142E1FC7C} (SyncXfer Class) - http://www.syncmyride.com/Own/Modules/UploadDownload/applets/sync.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://trueswitch.com/TrueInstall.exe
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 7258 bytes

broni · 2010/03/13

Do I need to do anything about GMER?
Click to expand...

No. We just ran it through Combofix.

Looks good

Uninstall Combofix:
Go Start > Run [Vista users, go Start> "Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall "
Click OK (Vista users - press Enter).
Restart computer.

==============================================================

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

Spyware, Adware, Dialers, and other potentially dangerous programs
[*] Archives
[*] Mail databases

6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

Post fresh HijackThis log as well.

llsshopping · 2010/03/14

Here are the logs.

FYI - I kept getting a popup about a script being slow while running the Kapersky scan.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Sunday, March 14, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Saturday, March 13, 2010 17:22:25
Records in database: 3789037
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
Y:\
Z:\

Scan statistics:
Objects scanned: 262148
Threats found: 6
Infected objects found: 27
Suspicious objects found: 0
Scan duration: 11:10:03

File name / Threat / Threats count
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\A0001231.EXE Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.20 2
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\A0001231.EXE Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.21 2
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\radmin.exe Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.21 1
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\RADMIN21.EXE Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.20 2
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\RADMIN21.EXE Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.21 2
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\r_server.exe Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.21 1
C:\Documents and Settings\Lance\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.20 2
C:\Documents and Settings\Lance\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.21 2
C:\Temp\Outlook.Lance.pst Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.20 2
C:\Temp\Outlook.Lance.pst Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.21 2
D:\Downloads\Programs\DVD region killer v2.7.0.2.exe Infected: not-a-virus:AdWare.Win32.CommonName.af 1
D:\Downloads\Programs\LimeWireWin.exe Infected: not-a-virus:AdWare.Win32.TopMoxie.c 1
D:\Downloads\Programs\MGtools.exe Infected: Trojan-Dropper.Win32.Agent.aozm 1
E:\Documents and Settings\Lance\My Documents\Shared\My Download Files\DVD region killer v2.7.0.2.exe Infected: not-a-virus:AdWare.Win32.CommonName.af 1
E:\Documents and Settings\Lance\outlook.pst Infected: Trojan-Downloader.Win32.Small.axr 1
E:\Documents and Settings\Lance\WINDOWS\LimeWireWin3.69.0010.exe Infected: not-a-virus:AdWare.Win32.TopMoxie.c 1
E:\Temp\09-23-05Lanceoutlook.pst Infected: Trojan-Downloader.Win32.Small.axr 1
F:\DocumentsBackup\20070507_010402_Lance\E\Documents and Settings\Lance\outlook.pst.nco Infected: Trojan-Downloader.Win32.Small.axr 1
F:\DocumentsBackup\20070507_010402_Lance\E\Documents and Settings\Lance\My Documents\Shared\My Download Files\DVD region killer v2.7.0.2.exe.nco Infected: not-a-virus:AdWare.Win32.CommonName.af 1

Selected area has been scanned.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:59:57 AM, on 3/14/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
D:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
D:\Program Files\Mozilla Firefox\firefox.exe
D:\Program Files\Java\jre6\bin\java.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcshell.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe "
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - D:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon FiOS Installer.cab
O16 - DPF: {46D8BEE7-0B27-4466-ABA2-A5F1E157971C} (Remote200 Control) - http://69.3.198.64:100/RemoteWeb.cab
O16 - DPF: {5FFDFC21-AE40-4C7C-955C-415A1ACE01C8} (CViewerControl Object) - http://69.3.198.64:100/VideoViewer.cab
O16 - DPF: {DB31DA00-4F6F-4CC7-8627-C5A142E1FC7C} (SyncXfer Class) - http://www.syncmyride.com/Own/Modules/UploadDownload/applets/sync.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {FFFFFFFF-CACE-BABE-BABE-00AA0055595A} - http://trueswitch.com/TrueInstall.exe
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 6880 bytes

broni · 2010/03/14

Couple of infections are listed in your Outlook "Inbox:

C:\Documents and Settings\Lance\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.20 2
C:\Documents and Settings\Lance\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Infected: not-a-virus:RemoteAdmin.Win32.RAdmin.21 2
Click to expand...

Since I don't want to delete your all mail, please be careful with opening current mail, especially, if it includes any attachment.

Please download OTM

Save it to your desktop.

Please double-click OTM to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).

Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
Code:
:Processes

:Services

:Reg

:Files
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\A0001231.EXE 
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\A0001231.EXE 
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\radmin.exe 
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\RADMIN21.EXE 
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\RADMIN21.EXE 
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\r_server.exe 
C:\Temp\Outlook.Lance.pst 
C:\Temp\Outlook.Lance.pst 
D:\Downloads\Programs\DVD region killer v2.7.0.2.exe 
D:\Downloads\Programs\LimeWireWin.exe 
D:\Downloads\Programs\MGtools.exe 
E:\Documents and Settings\Lance\My Documents\Shared\My Download Files\DVD region killer v2.7.0.2.exe 
E:\Documents and Settings\Lance\outlook.pst 
E:\Documents and Settings\Lance\WINDOWS\LimeWireWin3.69.0010.exe 
E:\Temp\09-23-05Lanceoutlook.pst 
F:\DocumentsBackup\20070507_010402_Lance\E\Documents and Settings\Lance\outlook.pst.nco 
F:\DocumentsBackup\20070507_010402_Lance\E\Documents and Settings\Lance\My Documents\Shared\My Download Files\DVD region killer v2.7.0.2.exe.nco
      
:Commands
[purity]
[resethosts]
[emptytemp]
[Reboot]
Return to OTM, right click in the Paste Instructions for Items to be Movedwindow (under the yellow bar) and choose Paste.

Click the red Moveit! button.

Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.

Close OTM and reboot your PC.

Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

llsshopping · 2010/03/14

Here is the log.

FYI - Remote Admin is software that allows me to access my desktop at work through Citrix, necessary to access the hard drive on my PC.

All processes killed
========== PROCESSES ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\A0001231.EXE moved successfully.
File/Folder C:\Documents and Settings\Lance\DoctorWeb\Quarantine\A0001231.EXE not found.
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\radmin.exe moved successfully.
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\RADMIN21.EXE moved successfully.
File/Folder C:\Documents and Settings\Lance\DoctorWeb\Quarantine\RADMIN21.EXE not found.
C:\Documents and Settings\Lance\DoctorWeb\Quarantine\r_server.exe moved successfully.
C:\Temp\Outlook.Lance.pst moved successfully.
File/Folder C:\Temp\Outlook.Lance.pst not found.
D:\Downloads\Programs\DVD region killer v2.7.0.2.exe moved successfully.
D:\Downloads\Programs\LimeWireWin.exe moved successfully.
D:\Downloads\Programs\MGtools.exe moved successfully.
E:\Documents and Settings\Lance\My Documents\Shared\My Download Files\DVD region killer v2.7.0.2.exe moved successfully.
E:\Documents and Settings\Lance\outlook.pst moved successfully.
E:\Documents and Settings\Lance\WINDOWS\LimeWireWin3.69.0010.exe moved successfully.
E:\Temp\09-23-05Lanceoutlook.pst moved successfully.
F:\DocumentsBackup\20070507_010402_Lance\E\Documents and Settings\Lance\outlook.pst.nco moved successfully.
F:\DocumentsBackup\20070507_010402_Lance\E\Documents and Settings\Lance\My Documents\Shared\My Download Files\DVD region killer v2.7.0.2.exe.nco moved successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

[EMPTYTEMP]

User: Admin
->Temp folder emptied: 100802126 bytes
->Temporary Internet Files folder emptied: 197658 bytes
->Java cache emptied: 128123 bytes
->FireFox cache emptied: 48657459 bytes
->Flash cache emptied: 434 bytes

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Lance
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Lisa
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 1013116 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 65984 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 255608 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 144.00 mb

OTM by OldTimer - Version 3.1.10.0 log created on 03142010_152407

Files moved on Reboot...

Registry entries deleted on Reboot...

broni · 2010/03/14

Please download OTC to your desktop. It'll remove most tools and logs we used so far. If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

Double-click OTC.exe to run it. (Vista and 7 users, please right click on OTC and select "Run as an Administrator ")

Click on the CleanUp! button and follow the prompts.

You will be asked to reboot the machine to finish the Cleanup process, choose Yes. If it doesn't ask you to reboot, restart computer manually.

After the reboot all the tools we used should be gone.

The tool will delete itself once it finishes.

================================================================

Please, uninstall Java(TM) 6 Update 7 through Add\Remove

================================================================

Your computer is clean

1. Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore ".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C: ")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

[SIZE= "4"]5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately![/SIZE]

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run defrag at your convenience.

8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

9. Please, let me know, how is your computer doing.

llsshopping · 2010/03/15

Everything looks good, thanks. I am going to open up a new Thread for my other PC that is on the same network. I don't think there is an issue, but figure I should double-check.

Thank you again for all of your help.

broni · 2010/03/15

You're very welcome
Happy computing

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