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QuickTime

Discussion in 'Other PC Software' started by mojo13, 2006/12/11.

  1. 2006/12/11
    mojo13 Lifetime Subscription

    mojo13 Well-Known Member Thread Starter

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    I got this note from a friend:

    I have a question----I have downloaded the quicktime free download several times in order to view video's and such and I can not get it to work. I have removed it from the c drive and reloaded it 4 or 5 times but it still won't work. Everytime the quicktime icon or symbol comes up there is a question mark imposed over the top of it.
     
    mojo13,
    #1
  2. 2006/12/13
    Arie

    Arie Administrator Administrator Staff

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    Have him check his application event log to see if there's any error listed.
     
    Arie,
    #2


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  4. 2006/12/15
    mojo13 Lifetime Subscription

    mojo13 Well-Known Member Thread Starter

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    He said the majority of the errors he found was from Norton's antivirus....he has not updated his subscription and is running unprotected. I told him to at least put the free AVG on it.

    No mention of any quicktime errors
     
    mojo13,
    #3
  5. 2006/12/22
    mojo13 Lifetime Subscription

    mojo13 Well-Known Member Thread Starter

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    finally got a response

    quicktime failed to initialize. Error #2096
     
    mojo13,
    #4
  6. 2006/12/22
    Arie

    Arie Administrator Administrator Staff

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    Sorry, a search fails to turn up anything, my suggestion would be to uninstall/reinstall, but that has been done. 2nd suggestion: make sure a new version is downloaded before installing.
     
    Arie,
    #5

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