quark not responding

have a client with a dell dimension 3.2ghz dual core xp pro and 3g of memory and using quark version 7. the database they are using with quark is around 10mb in size. when i recommended this machine to the client i really figured quark would just fly especially with the dual core and the 3g of memory but it definitely is not. extremely slow not only loading the program but moving between their catalog pages and even highlighting certain line items takes roughly 10sec to see the highlighted area.

have had other clients tell me they are not over whelmed with dual core. doesnt have the speed they thought it would give them. am thinking of trying the x2 amd 5000 or the dual core 2 intel to see if quark reacts better. if anyone has knowledge of quark maybe you could give me some thoughts.

 

Steve R Jones

yep have disabled a bunch of things that auto come up and still quark is slow actually very slow. and i always remove all the bloats these machine come with. HP is the worse for putting junk on their machines. did doesnt over load with to much but i always get rid of it.

they were on a version of quark that was 7 years old so they upgraded to the new version 7 and i'm sure in those years big changes were made to the app but one would think that a 3.2ghz dual core and 3g of memory would make the app fly. do you think that maybe going to say a 3.8ghz without dual core would make a difference ??? positive difference.

so far am not to impressed with the first dual core and thats only based on feedback i am getting from people i have sold these machines to. dell so far has no suggestions.

right now client is peer to peer with one machine acting as a server for really only quickbooks but come next spring they are building a new building and we are going to a true server environment but think i will still keep quark as a standalone program and not put on the server. think that would make it even slower.

 

Steve R Jones

not much difference from what you state other than the cpu resources. so what is all the hype about the dual cores ??? if actual results are that close.

it seems one would be better going with more ghz's. am thinking of getting the amd x2 5000 being that for years amd beat intels benchmarks in speed. that is before i keep reading with the intel dual core 2 but that processor is almost 300.00 on the dell systems i have looked at.

this is not going to make my client very happy. if this is the results you have with your sql database then its a pretty good guess that quark side by side would be roughly the same.

any idea what would make your database respond faster ??? if you do let me know cuz it would probably work for my client also.

thanks....greg