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printer software wont install

Discussion in 'Other PC Software' started by coopsey, 2009/02/24.

  1. 2009/02/24
    coopsey

    coopsey Inactive Thread Starter

    Joined:
    2008/08/28
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    Hi I bought a new hp printer today but cant get the software to fully install.I keep getting the following message and then have to abort installation:

    File:usb.inf
    version:5.1.2600.0
    location:c:\windows\inf
    File does not exist or is incorrect version.The file is a part of windows and is provided on the windows installation CD.

    The printer didnt come with a usb cable so I used the one from my old Dell printer.Also the windows installation disk that I have is from my old Dell PC ,my current PC was built by a friend.Ive had a lot of problems with my Dell software and peripherals only being compatible with the Dell PC so could this be something to do with it?

    Thanks
     
    coopsey,
    #1
  2. 2009/02/24
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
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    Have you checked to see if the file is in the location stated? You will need to enable view hidden files & folders.

    The version on my PC is dated 2004 and is presumably the latest as I run SP3.

    Although you can download the file from the internet a copy is attached - rename usb.txt to usb.inf and place in the appropriate folder - it is the version noted. If there is another version present rename it usbold.inf first.

    Let us know how you get on.
     

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    PeteC,
    #2


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