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Outlook XP Problems

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by djrolla, 2006/07/14.

  1. 2006/07/14
    djrolla

    djrolla Inactive Thread Starter

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    [FONT= "Comic Sans MS"][/FONT]

    Hi,
    We've been having a problem with people using Office XP this morning. Outlook will bring up and if you compose a message, and click on the to: box then it will lock up and give the error message "A fatal error has occurred in Outlook. THe data in your envelope has been lost, but your document is still available." If you try to type in the email address and send it then it just will freeze up and close.
    We have tried doing a restore point on the computer, uninstalling and reinstalling Office XP, but with no luck. No searches on line have helped out either. This also happened right after an update from Microsoft Windows, but not sure if that is just coincidence.
    Any ideas
    Thanx
    dj
     
  2. 2006/07/14
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    In Outlook click on Help->Detect and Repair. (might need to have your office cd handy)
     

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  4. 2006/07/14
    djrolla

    djrolla Inactive Thread Starter

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    Tried that, still not working so we are having to use web based email till we figure it out. :confused:
    DJ
     

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