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Office update problems.

Discussion in 'Windows XP' started by Alicia J, 2006/03/25.

  1. 2006/03/25
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    I know I can get office updates thru windows update, but out of curiosity, I wonder why using the updating office site gives me this:

    Office Update is unable to check for updates Help

    The Office Update site is unable to check for updates on this computer. This may be happening because of one of the following reasons:

    You do not have administrative privileges for this computer.
    There is a network problem and the detection catalog used by the Office Update site failed to download. Go back to the Downloads home page and try running detection again.
    Windows Installer patch files (.MSP files) from previously applied Office updates are missing from the \Windows\Installer hidden directory on your computer. MSP files are stored on your computer after update installation completes because they need to be referenced for future update operations. If the files are missing you will not be able to apply Office updates. You may also be unable to uninstall Office products as a result of the same problem. Please contact Microsoft Product Support Services for assistance.
    You installed Office updates in the past and then upgraded from Windows Installer version 1.0 to Windows Installer version 1.1. For more information see the KB article Windows Installer May Prompt for Install Source if Unavailable.


    Search for Office updates in the Download Catalog

    http://office.microsoft.com/en-us/officeupdate/default.aspx
     
  2. 2006/03/25
    Christer

    Christer Geek Member Staff

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  4. 2006/03/25
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    Tried most of the fixes listed, no luck.
     

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