Norton runtime error

I run windows 98, have norton internet security 2004, adaware, spybot, spywareblaster. Norton has been installed about 10 months, all of the sudden I get this message "runtime error! program:C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE This application has requested the Runtime to terminate it in an unusual way. ...." My anti virus auto protect goes off and email scanning says error. i have run virus scan from norton and online ravantivirus finding nothing. Any ideas/help would be greatly appericated.
Thanks
shammie

 

First thing I'd try is this general clean-up/fix-up for 98. It may cure the problem and at worst, will give a clean system for us to try and fix.

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General clean-up instructions for Win95/98/ME

• Open a browser window and dump all TIF (temporary internet files) and cookies. Close.
• Open windows explorer and
  .. delete the contents of all temp folders
  .. delete any files in c:\ with a name filennnn.chk (where nnnn is any number so file0001.chk, file1034.chk, etc)
• verify that you have fewer than 500 files & folders directly under c:\. If you are close to that number, remove or move some files.
• empty the recycle bin
• boot to DOS
• from the command prompt do the following
  .. scanreg /fix <ENTER> (press the ENTER key)
  .. scanreg /opt <ENTER>
  ****note that 95 does not have scanreg.exe but a copy from 98 or ME will run fine if you can get one
  .. scandisk c:\ /nosave /autofix /surface <ENTER>
  .. Win /D:M (forces a safe mode windows start)
• Run another scandisk (start~programs~accessories~system tools) and check for a standard scan and to fix all errors found. The DOS scan couldn't check for long file name issues.
• Run a defrag
• Reboot to normal Windows.