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New DSL Modem & Service

Discussion in 'General Internet' started by Ann, 2007/08/02.

  1. 2007/08/02
    Ann

    Ann Well-Known Member Thread Starter

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    Hi,

    I hope this is the correct place for my question. If not, I apologize.

    I just got DSL a month ago and already my modem is not working. As I am a bit paranoid, I turn the modem off when I am not online by pulling the power cord out of the power strip. When I need to get back online I just connect the power cord once again. Can this cause any damage to the modem? TIA.

    Ann
     
    Ann,
    #1
  2. 2007/08/02
    PeteC

    PeteC SuperGeek Staff

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    No real problem there, but the greatest load placed on any electrical/electronic item is on power up. If you have adequate firewall/av, etc no reason why you should not leave it connected - mine is - all day :)
     
    PeteC,
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  4. 2007/08/02
    Ann

    Ann Well-Known Member Thread Starter

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    Hi Pete,

    Thanks for your quick reply. I do have FW and AV but I do not feel comfortable using my computer while being connected. Can you suggest an alternative to what I am doing? :eek:

    Also, could you please tell me if I have to do anything about the DSL connection in order to use dial-up? I have left everything DSL related the way it was, and just used the computer modem to connect. :confused:

    Ann
     
    Ann,
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  5. 2007/08/02
    PeteC

    PeteC SuperGeek Staff

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    Hi Ann

    If you feel more comfortable/secure in unplugging the modem whilst not on line then continue to do that. As I said there is no need, but peace of mind is priceless:)
    Leave things just as they are - you will be using another modem for your dialup connection.
     
    PeteC,
    #4
  6. 2007/08/03
    Ann

    Ann Well-Known Member Thread Starter

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    Thanks so much, Pete. I called AT&T and the tech said I had to disconnect the DSL wire and telephone and the filter. I could not understand why because I had already tried and was connected. :rolleyes:
     
    Ann,
    #5

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