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ms word xp hang

Discussion in 'Other PC Software' started by z4u, 2005/09/11.

  1. 2005/09/11
    z4u

    z4u Inactive Thread Starter

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    hi guys i need to help me to solve this issue i have found out ms word running windows on 2000 or xp when i save some thing information and paste in word and file save in diskete it cause my ms word hang the whole screen become winword i try to close the application and ask for end task and error comming running debug like that and saving file continously saving i can mimized the application but i can't work on ms word in last i restart the computer this problem i m facing running machine windows 2000, xp how to resolve this issue
    winword cause hang when i save file in floppy disk and repondins continously saving and hang in last computer restart i have found problem mostly running windows 2000, xp any expert can solve it.
    thanx a lot
     
    z4u,
    #1
  2. 2005/09/12
    Newt

    Newt Inactive

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    I would suggest saving to the hard drive and copying the saved file to floppy disk. Working with a file from a floppy is never a good idea. Disk is too small, too slow, too prone to damage.

    Have you checked to make sure there is even enough room on the floppy? You could be having trouble with the program needing to put a temp file on the floppy or if you create an automatic backup, to be trying to copy the original to a backup and then store the original.
     
    Newt,
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  4. 2005/09/12
    z4u

    z4u Inactive Thread Starter

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    hi newt i can save to into hard drive and then copy to floppy drive this only happening running windows 2000, windows xp and my client customer they don't
    know and i can't tell them every time u have to save in hard disk and then copy to floppy and i i have put less time for auto recover file option so even computer hang still i can recover as u said i process save hard disk and paste to floppy but that make me so long restart computer every time ...
    so give me good idea or solution to handle this type of problem everytime .............
     
    z4u,
    #3
  5. 2005/09/13
    Newt

    Newt Inactive

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    Why are they working with files from floppy disk?
     
    Newt,
    #4
  6. 2005/09/14
    z4u

    z4u Inactive Thread Starter

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    hi newt because studnets do some typing and search from internet and save into diskete(floppy) so most of them use floopy disk.
     
    z4u,
    #5
  7. 2005/09/14
    Newt

    Newt Inactive

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    Ahh - students. Got it.

    I think the solution Here might be exactly what you are looking for.
     
    Newt,
    #6
  8. 2005/09/15
    z4u

    z4u Inactive Thread Starter

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    thanx newt for the concept how file saves in computer and floppy and how it works but now i need more some clarifition about makro do i create makro
    how to creat makro because i haven't try it b4

    iSub DoubleCopy()
    Dim Message As String, Title As String
    Dim Default As String, Drive As String
    Dim ffname as String, fname as String

    On Error GoTo Quit
    Message = "Enter drive letter for document (A, C, D) "
    Title = "Send Document to File "
    Default = "A "

    ' Display message, title, and default value
    Drive = InputBox(Message, Title, Default)
    If Drive > " " Then
    ffname = ActiveDocument.FullName
    fname = Drive & ":\" & ActiveDocument.Name
    ActiveDocument.SaveAs fname
    ActiveDocument.SaveAs ffname
    End If
    Quit:
    End Sub
    and this one also


    One of the other drawbacks of the approaches presented so far is that they can be slow--very slow. Word is inherently slow in saving a document to a floppy drive. Unless your document is very small, it is faster to save to a hard drive and then use a copy command to copy a file to the floppy. The following macro, SentToDriveA, takes this approach.

    Sub SentToDriveA()
    If ActiveDocument.Saved = False Then ActiveDocument.Save
    System.Cursor = wdCursorWait
    OrigLongFileName = ActiveDocument.Name
    OldPath = ActiveDocument.Path & Application.PathSeparator
    If ActiveDocument.Path = " " Then
    MsgBox "Please save this document before sending to drive A: ", _
    vbOKOnly, "This Document Not Saved "
    Else
    Documents(ActiveWindow.Caption).Close
    FileCopy OldPath & OrigLongFileName, "a:\" & OrigLongFileName
    Documents.Open FileName:=OldPath & OrigLongFileName
    Application.GoBack
    End If
    System.Cursor = wdCursorNormal
    End Sub
    or i can use all macor in word
    how can i use makro is it like this just go ms word alt+f8 and save name and create and paste code and close does it work?..
    thanx and correct me the right way to in makro
    thanx a lot
     
    z4u,
    #7
  9. 2005/09/20
    z4u

    z4u Inactive Thread Starter

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    hi newt i m back with same matter this time i finally copy the error message during students face following errors..

    1st window message
    " end-programe document 1 "
    word icon this program not responding
    to return windows and check the status of .........

    2nd windows message
    ERROR
    this programe can't be closed.if it is being debugged,please resume it or close it the debugger 1st.
    i hope u can help me now thanx
     
    z4u,
    #8
  10. 2005/09/20
    goddez1

    goddez1 Inactive

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    I am not sure if your having the problem on xp or windows2000. I did find references that match the description your giving if this is win2000 and the users in question are not up to date on their updates. See if any thing in here is useful:
    http://groups.google.com/groups?q=m...n&lr=lang_en&newwindow=1&safe=off&sa=N&tab=wg

    Please just be sure that the older update in question is applicable or that the newer Rollup version 2 has not been applied or installed already.

    I am on my out to mow my lawn before I run out of daylight. The above was a quickie since I always look for known problems from other users before reponding to a post here. I have not even begun to address issues that may be expected to happen when your working between floppy and word. There are plenty of "Do's and Don'ts" in that area alone. The word/debugger lockup has to have a solution or workaround also but this will have to wait. I will get back to this post as soon as I am able to.....
     
    Last edited: 2005/09/21
  11. 2005/09/20
    z4u

    z4u Inactive Thread Starter

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    thanx goddez1for info
    it seems it's windows 2000 sp4 update problem because windows i have updated into windows sp4 and still didn't find a fix of this issue so may be it's possible to uninstall sp4 can fix or otherwise fix update or fix solution can solve
    looking for ur next post for fix this problem
    because after articles on link the problem is similar like me it just i use windows 2000 and updated sp4
    ...
     
    z4u,
    #10
  12. 2005/09/21
    goddez1

    goddez1 Inactive

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    http://support.microsoft.com/kb/891861
    Issue 4
    Description of issue: You cannot save files from Microsoft Office programs directly to a floppy disk
    Microsoft has identified a problem in the Fastfat.sys file. This problem does not affect all systems. On systems that are affected, you cannot save files from Microsoft Office programs directly to a floppy disk. (Microsoft Office programs include programs such as Microsoft Word and Microsoft Excel.) Microsoft plans to provide an update to fix this problem on the Microsoft.com/downloads Web site.
    Resolution
    Use one of the following two methods to resolve this issue:
    1]• A hotfix that addresses this issue will be available soon from Microsoft Product Support. If you install this hotfix, you do not have to install Update Rollup 1 for Windows 2000 SP4 "“ v2.
    2]• Install Update Rollup 1 for Windows 2000 SP4 "“ v2.
    This issue is fixed in Update Rollup 1 for Windows 2000 SP4 "“ v2.

    As the above^ points out there are two solutions:
    1]A hotfix for fastfat.sys.
    or
    2]Install the rereleased version, known as version 2, of the rollup.

    Have you installed the "update to the update" that was re-released as of Sept 13th known as version 2:
    http://www.microsoft.com/downloads/...531-B52B-BF28B324C662&displaylang=en#overview

    =========
    Perhaps a visit to win2000 forum will offer posted discussions on the original rollup and this update to the rollup. Win2000 is not my OS and I know little to none about it. If I understand correctly there are still a couple of issues that even the re-release does not fix but visits to support sites for the applications effected are suppose to have patch fixes. I'm out of my element here. Perhaps Newt knows more about this rollup and what the general advice or opinions would be on either uninstalling the original rollup or installing the re-released rollup.

    Newt??? Where are you and what do you think?
     
    Last edited: 2005/09/21
  13. 2005/09/21
    z4u

    z4u Inactive Thread Starter

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    hi goddez1
    today i m going to update windows 2000 with latest update
    http://www.microsoft.com/downloads/...ang=en#overview
    and then i boserve or if i recieve same problem i will bring it here
    and then i will try one windows 2000 sp4 unistall but when i just tried know from add remove it shows me the hot fix list will be remove but some more programe also showing in list like acrobat reader,music match, mozilla so may be i try but don't where some programe will no longer work i will try .
    thanx
     
    z4u,
    #12
  14. 2005/09/23
    z4u

    z4u Inactive Thread Starter

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    how to unistall service pack 4 i have tried to from add remove programe after remove and restarting computer when i check my computer propreties it showing me windows 2000 serivec pack 4 :confused:
    i've already roll 1 update i got one complain but still i m checking where it's cause continously same problem or fix it
     
    z4u,
    #13
  15. 2005/09/24
    goddez1

    goddez1 Inactive

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    Hello Z4u,
    I have not abandoned you. I was hoping that someone who uses or knows win2000 would step in and help you out. I just don't know know enough about that operating system to give you the best or most accurate help or step through the checks needed to do what you require or attempting to do.

    Let me see if I can get someones attention from the win2000 forum to peek into this post and help you. They are in the best postion to do this and would know how to direct you to do what is required or know what and where things are that need to be checked. Hang in there.....
     
  16. 2005/09/25
    Newt

    Newt Inactive

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    Hi Ann - been busy and out of touch since Thursday.

    It looks like there are two approaches that may work to fix this issue. Forgive me if one or both is already mentioned but I'm not going to be on long enough this evening to digest this entire thread.

    Retrieve the fastfat.sys file from the SP4 update and copy it over the copy in %systemroot%\system32\dllcache and %systemroot%\system32\drivers

    Take a look at Kb891861 where it looks like a V2 rollup for 2K SP4 that corrects the issue was released a few days ago.
     
  17. 2005/09/25
    z4u

    z4u Inactive Thread Starter

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    than newt i just overwrite fastfat.sys into %systemroot%\system32\dllcache and %systemroot%\system32\drivers
    i copied file from c:\winnt\ntupdaterolluppackunistall .
    ufffh news again i got errorr in ms word it seems the problem is still there
    later i m still continously check on it again doing same kind of problem means not settle yet :D
    can u advice me what can i do ?.. to fix this problem.
    thanx
    otherwise last choice new installation and don't update :confused:
    or chagne os.
     
    Last edited: 2005/09/26
    z4u,
    #16
  18. 2005/09/26
    Newt

    Newt Inactive

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    Check the version number of your fastfat.sys and if it is later than 5.0.2195.2817 then you probably need to get that one. I have attached a zipped copy of it but you will need to rename it from fastfat-2817.sys to fastfat.sys after you unzip it.
     
  19. 2005/09/27
    z4u

    z4u Inactive Thread Starter

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    k newt
    i checked fastfat.sys
    there are 2 file
    1. c:\winnt\system32\drivers and version number:- 5.0.2195.7061
    2. c:\winnt\servicepackfiles\i386 and version number:- 5.0.2195.6655
    and copy ur attachment file rename into fastfat.sys
    and overwrite in %systemroot%\system32\dllcache
    and %systemroot%\system32\drivers
    now i have check when i recieve complaint or recieve same problem i will tell u
    but according to ur version number is different to my version and and 2 file
    so is it correct and right now i have already replace the verions is not later than 5.0.2195.2817 :eek:
     
    z4u,
    #18
  20. 2005/09/28
    Newt

    Newt Inactive

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    z4u - I'm not certain which version will cure the problem.

    Try using 5.0.2195.6655 and if that does not help, go back to the even older 5.0.2195.2817 that I put on for download.

    Sorry but I assumed you had already rolled back to 5.0.2195.6655 and it failed. If not, it would certainly be the first one to try. I don't have any 2K workstations available and was checking our servers which are not running all the patches since several of them don't apply to our environment.
     

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