mouse not working

This mouse is not working this computer has Windows 2000 pro. It has a serial mouse. I even went to add new hardware cause I had to unplug the mouse plug cause the whole motherboard wasn't working now I got the computer up and running well not totally the system is hanging when I tried to manuver around with the keyboard it even hangs some when I start the computer but first I need to get this mouse up and running. The new hardware wizard didn't help I couldn't even find the mouse in the hardware dialog box.

Thanks Billy

 

Well Pete I didn't even think about that to try this mouse casue the person gave me mouse to me and I thought it would work cause it did before but the mouse work well on the other computer I am thinking the mouse driver has gone bad or maybe I have to reinstall windows however I am thinking that I shouldn't have to do that. Also along with the starting up slow about 10 seconds longer than usual that, and the freezing or hanging up. This computer with these problems maybe causing the mouse to act up I mean there is not a cusor to move around like it supposed to be when windows loads up.

Billy

 

Pete I am afraid you are right cause I am having real problems with this computer the guy who owns this said one time there was a lighting storm and I am afraid the lighting got to it quick than he could unplug it cause sometimes the computer fan stops working and also it says sometimes when I am about to go in CMOS to see about some things it says the checksum is bad and plus it said the battery is low now that can't be cause I replace with a good battery that I have here I tested the battery it is 3.2 v however the battery that was in this computer is not bad 2.7 v. I don't think that should that low to cause the computer to say the battery is low. And plus get this in the Device Manager there in no serial port and sometimes the keys will not respond correctly, when I hit the tab key. Plus I had to resolder the fan and the speaker wire cause the wires just came lose. The computer is hanging sometimes I thought about reinstailling windows but this wont correct the hardware problem I mean formating the hard drive.

Thanks Billy

 

It is sometimes tricky to install a serial mouse. I did some reading today and one thing I came across was that a serial mouse may work in Safe Mode (due to IRQ allocations). See if it works in Safe Mode and post back. Another was to remove the current listing for mouse in Device Manager and reboot. If "no mouse was detected at startup" window comes up, navigate to Add New Hardware and look through the list of "hardware to add" for Pointing Device.

I have only installed a serial mouse once back in Win 95.

I will check some more. I am web searching for "install serial mouse ".

The "serial port" in Device Manager will be listed under COM and LPT ports. You could try "removing" the COM port. Removing the COM port may make Windows discover the serial mouse. (I have read that the mouse should be connected to COM1 in case there are two COM/serial ports on the motherboard, it won't work connected to COM2).

There may well be damage from the lightning. A reinstall of Windows should tell if you cannot get it to settle down.

Matt
PS Please post back with your tips on keyboard navigation

 

Well Matt, Pete and anyone else who would like to help. I have tried to get into Safe Mode a couple of times and this Error or Stop screen comes up

Stop: 0x 0000000A ( 0xF6114454, 0x0000000FF, 0x00000001 x 0x0000001, 0x0040063D, Address 0040063D base, at 80400000, Date Stamp 384d9b17)- ntoskrnl.exe And it also said that if you have had newly install hardware in the past well the only hardware was the hard drive but I don't think that will the be the problem cause at best I can remember the computer has run but it hangs it also said to Disable Bios memory options like caching and/or shadowing.

I also like to tell you that this computer did have this serial mouse install before cause the guy used this mouse before so I don't know if I put in the put in the plug in the wrong port or Windows just hasn't seen it or there is a hardware problem (when the motherboard wasn't working I had to remove everything to inspect it) but I will continue to work on this

Thanks Billy

 

A seriel mouse is the one exception on NOT plugging in or out while powered up. At least as far as plugging in. Win 2000 IS seeing this mouse. If not, when windows loaded, there would be an alert box stateing that there is no mouse attached and that it is safe to now plug in a seriel mouse. This is why, when working on a system that has a USB mouse and reinstalling windows I will always make sure to have a usb/ps2 adapter.

If you load windows without the mouse attached and do not get that alert than it is possible that the windows install is bad. If you do get the alert, go ahead and try plugging it in.

Also, if you have two 'small' seriel ports on the machine, try the other one.

 

Well I did have a USB mouse cause I thought the computer did use the kind of mouse well it didn't work and then I thought about the BIOS setting casue sometimes this maybe the problem well I changed the setting it did have the setting for DOS but since this Win2000 it wont work but I may be wrong. As for the going to a different port well there is just one port to plug in.
And as for going into new hardware to reinstall the mouse click on new hardware and then I went into the Device manager for there was a confict in which before there was no conflict so deleted the conflict and started the computer and still have no mouse. As for looking for a mouse in Device Manager there is no mouse in there to work on in the Device Manager.

 

If it cannot get to Safe Mode, there may be some serious hardware problems (but try getting to Safe Mode without the mouse connected). It is strange that you can boot to normal Windows, but not Safe Mode . You have not changed a lot of BIOS settings since you removed the battery, have you? Maybe change them back if you have (or remove the battery again).

It would be worthwhile finding the motherboards webpage. Download the manual for the motherboard, it may help if you want to know what BIOS settings are available. Check for drivers for the motherboard/chipset, unless you have the original drivers disk that came with the computer.

I think with all the problems so far, I would reinstall Windows over itself. Boot to the Win 2000 CD and get it to install to the C:\Windows folder.
Have the serial mouse connected, Windows should load the drivers for it.

If it starts working after the reinstall, download and install the motherboard/chipset drivers.

If it has problems during the reinstall, check that there is no "added" hardware connected. I might even run the memory diagnostics that are in my signature.

Matt

 

I was just going thru this post again.

Just by reading post #1 and #5 I see no sense in even bothering to re-install Windows.

I would not even trust the HD.

This may be another one of my Wild Ideas but;

If you have a bootable floppy try booting to it. If it does not boot or does boot and the keyboard gives you problems. SCRAP that machine.

If you can boot to the Floppy see if you can type C: Then do a DIR. Let us know what errors you get. If any.

Do not worry about the Mouse here because with out a speciall line in the Autoexec of the floppy the mouse will not be loaded.

The mouse may be somewhat dependent on the OS ( shouldn't but can be ) but the Keybaord should work anywhere.

I see one word in post #5 that I do not like LIGHTINING
Battery problems and other things do not help me think any different.

BillyBob

 

I do appreciate all the help I got about this mouse not working however I called the guy and about getting windows reinstalled and he wanted to do that himself then I told him about the freezing up and other things about it. So if he comes again about this comptuer I will call again for your help. About the freezing up I will first go to microsoft.support and see if they can help if not I will come here. Thanks again for all your help. Billy

 

I think BillyBob's suggestion of testing the keyboard from a floppy was excellent. It would rule out a problem like bad sectors on the harddrive and Windows drivers.

One thing before I would scrap it. Reinstall or upgrade the BIOS. I just wonder if the BIOS may have been corrupted by the lightning. You need to be cautious if you want to flash the BIOS. Post back if you want/need to try.

Matt
PS Billy, post back if you or your friend have any successes, I would be interested.

 

Me too

BillyBob

 

I will let you know if this guy does call back and also I will talk to him about this maybe perhaps the BIOS can get updated or MAYBE the lighting did destroy some of the hardware Iam afraid it did cause of the strange things it was doing like exam. just stop running the power supply was on and such. But there again these computers is funny sometimes.
Billy