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LAN setup detail

Discussion in 'Networking (Hardware & Software)' started by BOBBO, 2007/09/19.

  1. 2007/09/19
    BOBBO

    BOBBO Geek Member Thread Starter

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    Yesterday I opened a thread in this forum about my wife's laptop's wireless card not being recognized by the Residential Gateway (RG) from my ISP. The thread got moved to the Hardware forum, where it belonged in the first place. Thanks to their help, the problem has been solved by disabling the four Intel services listed and enabling the Wireless Zero service. A call to my ISP's tech support took care of some remaining configuration changes. Now I'm on-line and feverishly downloading a ton of updates for the numerous programs I lost and reinstalled.

    One matter still has me curious, and it's probably a Networking question more than a Hardware question this time. In the Services listing, was I supposed to turn off all four of those Intel services? I see a new icon down by the clock, which seems to involve some kind of radio signal between the RG and the laptop. Should that be running? And I no longer see the icon down there that looks like a small TV set, indicating an on-line connection. How do I get it back?
     
  2. 2007/09/19
    TonyT

    TonyT SuperGeek Staff

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    fastest way I can tell you what to disable:
    Do a scan with HijackThis & post the log here, then I can say waht startup apps to disable. The Intel services are different than the Intel start up programs. Also, list here the exact 4 Intel services names.
     

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  4. 2007/09/19
    BOBBO

    BOBBO Geek Member Thread Starter

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    TonyT: I'll hold off on the HJT scan for the time being.

    Here are the four listed Intel Services:

    Intel(R) PROSet/Wireless Event Log
    Intel(R) PROSet/Wireless Registry Service
    Intel(R) PROSet/Wireless Service
    Intel(R) PROSet/Wireless SSO Service

    In the Services folder there is a Description for each of those, but I won't included them here unless you ask for them (they're a bit wordy and you may not need them).

    For some reason those four Intel Services have all come back on (Status is "Started ") even though I'd turned all of them off for each of the two accounts on the laptop. And the Wireless Zero Configuration listing appears to be off now for some reason. The Description for it says, "Provides automatic configuration for the 802.11 adapters." I don't know if the RG I'm using now is like that or not (I changed to it from my Linksys router).

    Do you still want a HJT log?
     
  5. 2007/09/19
    Dennis L Lifetime Subscription

    Dennis L Inactive Alumni

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    When you determine a Service is no longer required, do the following 2x steps.
    If Service is running, first STOP the Service.
    Once Service is STOPPED, now choose DISABLE Service.
     
  6. 2007/09/19
    BOBBO

    BOBBO Geek Member Thread Starter

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    Dennis L:
    The question is, do I want to disable those services, and if so, do I want to disable all four of them? Right now the RG and the laptop's wireless card seem to be getting along just fine.

    Why did the Wireless Zero service go off? Are the two sets linked so that if one is on, the other is automatically turned off? Do I want both of them enabled? Or just the Wireless Zero, or just the Intel services, or some but not all of them? As you can tell, I know virtually nothing about this matter. All I want is to get the laptop configured so my wife and I can use it as we could before the total wipeout a couple days ago.
     
  7. 2007/09/19
    Dennis L Lifetime Subscription

    Dennis L Inactive Alumni

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    Hi BOBBO

    My first post was to explain proper way to terminate and disabling a Service's availability to programs or devices.
    Your next question I can not answer - only suggest.
    Each service must be explored as to it's requirement / dependencies to which set of programs are going to run/manage your WIFI connections. You have two choices of managing programs for your WIFI. The ones which came with your hardware or those which are provided by XP / Vista.
    For XP, most prefer to have XP's built-in WIFI software manage the connections. If you choose to have XP manage, you only need to install the drivers for your wife's laptop's wireless card. Now disable all services related to WIFI that pertain to any WIFI cards/equipment/chipset. TURN ON XP-Service - Wireless Zero Configuration and set to "Automatic ".
    You may/may not have to look into "Residential Gateway (RG) from my ISP ". I assume this is a Modem/WIFI/Router of some sorts which broadcasts your signal. It would need to be active for "WIFI transmission ", but any options which pertain to management may/may not need to be disabled (my first test would be disable). Again, without being their and testing, I can only suggest.
    Good luck. :)
     
    Last edited: 2007/09/20
  8. 2007/09/20
    BOBBO

    BOBBO Geek Member Thread Starter

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    Dennis L: Thanks for the info. For the time being I'll leave things the way they are. The laptop seems to be functioning OK, and that's the bottom line until I find out otherwise.

    Until then, I'll be busy loading and configuring programs. Like the 79 updates to IE 7.0 I got awhile ago. And setting up SeaMonkey from scratch for the two accounts on the laptop. When are computers going to start being time-saving devices, that's what I want to know. :)
     
  9. 2007/09/20
    TonyT

    TonyT SuperGeek Staff

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    None of those intel services are needed to use wifi if windows is managing the wifi connection. Those intel services also require the intel connection manager to be running, which will load at boot via a registry value at:
    hklm/software/microsoft/windows/current version/run

    As soon as the intel connection manager loads, it automatically shuts off windows wireless zero config and takes over control of the wifi.

    I prefer to use windows to manage the wifi because:
    1. it does a good job, usually better than any 3rd party managers.
    2. efficiency: windows uses 1 service whereas intel loads 4 services and 1 application.
    3. easier to t-shoot wifi if windows manages it.
    4. support from isps won't include 3rd party connection managers.
     
  10. 2007/09/20
    BOBBO

    BOBBO Geek Member Thread Starter

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    TonyT: You make some good points. I'm going out of town for a few hours. When I return I'll work on making the changes. Thanks again.
     

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