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Inactive Infection by Worm

Discussion in 'Malware and Virus Removal Archive' started by foxfreejack, 2012/06/05.

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  1. 2012/06/05
    foxfreejack

    foxfreejack Well-Known Member Thread Starter

    Joined:
    2012/06/04
    Messages:
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    [Inactive] Infection by Worm

    Hi,

    Windows Vista 64bit Service Pack 2 French language system.

    Initially found the Win32/Cridex.B worm renamed in file system and renamed in registry in the Run section.

    Here are the logs:

    Malwarebytes Anti-Malware (Essai) 1.61.0.1400
    www.malwarebytes.org

    Version de la base de données: v2012.06.04.07

    Windows Vista Service Pack 2 x64 NTFS
    Internet Explorer 9.0.8112.16421
    dhebert :: MARIO [administrateur]

    Protection: Activé

    2012-06-05 09:55:41
    mbam-log-2012-06-05 (09-55-41).txt

    Type d'examen: Examen rapide
    Options d'examen activées: Mémoire | Démarrage | Registre | Système de fichiers | Heuristique/Extra | Heuristique/Shuriken | PUP | PUM
    Options d'examen désactivées: P2P
    Elément(s) analysé(s): 231417
    Temps écoulé: 4 minute(s), 22 seconde(s)

    Processus mémoire détecté(s): 0
    (Aucun élément nuisible détecté)

    Module(s) mémoire détecté(s): 0
    (Aucun élément nuisible détecté)

    Clé(s) du Registre détectée(s): 0
    (Aucun élément nuisible détecté)

    Valeur(s) du Registre détectée(s): 0
    (Aucun élément nuisible détecté)

    Elément(s) de données du Registre détecté(s): 0
    (Aucun élément nuisible détecté)

    Dossier(s) détecté(s): 0
    (Aucun élément nuisible détecté)

    Fichier(s) détecté(s): 0
    (Aucun élément nuisible détecté)

    (fin)


    ===

    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit scan 2012-06-05 10:39:40
    Windows 6.0.6002 Service Pack 2
    Running: luno3690.exe


    ---- Registry - GMER 1.0.15 ----

    Reg HKLM\SYSTEM\CurrentControlSet\Services\BthPort\Parameters\Keys\00242cb6e5fb
    Reg HKLM\SYSTEM\CurrentControlSet\Services\BthPort\Parameters\Keys\00242cb6e5fb@0007e00d7aed 0x65 0x6A 0x46 0x29 ...
    Reg HKLM\SYSTEM\ControlSet002\Services\BthPort\Parameters\Keys\00242cb6e5fb (not active ControlSet)
    Reg HKLM\SYSTEM\ControlSet002\Services\BthPort\Parameters\Keys\00242cb6e5fb@0007e00d7aed 0x65 0x6A 0x46 0x29 ...

    ---- EOF - GMER 1.0.15 ----


    aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
    Run date: 2012-06-05 09:30:45
    -----------------------------
    09:30:45.796 OS Version: Windows x64 6.0.6002 Service Pack 2
    09:30:45.806 Number of processors: 2 586 0x170A
    09:30:45.806 ComputerName: MARIO UserName:
    09:30:48.019 Initialize success
    09:34:16.556 AVAST engine defs: 12060500
    09:34:37.931 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
    09:34:37.931 Disk 0 Vendor: TOSHIBA_ LF00 Size: 76319MB BusType: 8
    09:34:37.971 Disk 0 MBR read successfully
    09:34:37.971 Disk 0 MBR scan
    09:34:37.991 Disk 0 Windows VISTA default MBR code
    09:34:38.001 Disk 0 Partition 1 00 DE Dell Utility Dell 8.0 188 MB offset 63
    09:34:38.051 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 2048 MB offset 387072
    09:34:38.091 Disk 0 Partition 3 80 (A) 07 HPFS/NTFS NTFS 74081 MB offset 4581376
    09:34:38.171 Disk 0 scanning C:\Windows\system32\drivers
    09:34:55.841 Service scanning
    09:35:38.942 Modules scanning
    09:35:38.958 Disk 0 trace - called modules:
    09:35:39.005 ntoskrnl.exe CLASSPNP.SYS disk.sys iastor.sys hal.dll
    09:35:39.020 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80048e7790]
    09:35:39.036 3 CLASSPNP.SYS[fffffa6000fcac33] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80045e0050]
    09:35:39.603 AVAST engine scan C:\Windows
    09:35:42.796 AVAST engine scan C:\Windows\system32
    09:42:01.537 AVAST engine scan C:\Windows\system32\drivers
    09:42:22.166 AVAST engine scan C:\Users\dhebert
    09:42:43.691 AVAST engine scan C:\ProgramData
    09:44:25.160 Scan finished successfully
    09:46:00.346 Disk 0 MBR has been saved successfully to "C:\Users\dhebert\Documents\MBR.dat "
    09:46:00.356 The log file has been saved successfully to "C:\Users\dhebert\Documents\aswMBR.txt "


    ===

    .
    DDS (Ver_2011-08-26.01) - NTFSAMD64
    Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
    Run by dhebert at 9:46:42 on 2012-06-05
    .
    ============== Running Processes ===============
    .
    C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
    C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe
    C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\Windows\SysWOW64\mxvgautil.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Windows\SysWOW64\conime.exe
    C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\iexplore.exe
    C:\Users\dhebert\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZEDEEE7H\dds.scr
    .
    ============== Pseudo HJT Report ===============
    .
    mWinlogon: Userinit=userinit.exe,
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    mRun: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe "
    mRun: [<NO NAME>]
    mRun: [mxvgautil] C:\Windows\SysWOW64\mxvgautil.exe
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe "
    mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe "
    mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe "
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    mPolicies-explorer: NoActiveDesktop = 1 (0x1)
    mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
    mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
    mPolicies-system: EnableLUA = 0 (0x0)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
    DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxp://support.dell.com/systemprofiler/SysProExe.CAB
    DPF: {82E5DF24-51E8-47CD-864A-F4BD5005AA73} - hxxps://www.icloud.com/system/iCloud.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
    DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://demos.webex.com/client/T27LB/webex/ieatgpc1.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{01400FFD-332D-4796-959F-72B071064C7B} : DhcpNameServer = 192.168.5.21 192.168.5.23
    TCP: Interfaces\{C2B1FB45-84C7-4B4A-8BBD-0FAAC7C1C544} : DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{ECC12C36-BC8A-42E3-835D-A0C1EB214852} : DhcpNameServer = 216.198.139.68 216.198.139.69
    {18DF081C-E8AD-4283-A596-FA578C2EBDC3}
    {DBC80044-A445-435b-BC74-9C25C1C588A9}
    mRun-x64: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe "
    mRun-x64: [(par d‚faut)]
    mRun-x64: [mxvgautil] C:\Windows\SysWOW64\mxvgautil.exe
    mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe "
    mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe "
    mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe "
    mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
    mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath -
    .
    ============= SERVICES / DRIVERS ===============
    .
    R? AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service
    R? btwl2cap;Bluetooth L2CAP Service
    R? clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64
    R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
    R? clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64
    R? HECIx64;Intel(R) Management Engine Interface
    R? lvpopf64;Logitech POP Suppression Filter
    R? LVRS64;Logitech RightSound Filter Driver
    R? LVUVC64;Logitech Webcam 200(UVC)
    R? NisDrv;Microsoft Network Inspection System
    R? NisSrv;Microsoft Network Inspection
    R? NW001NDIS;Dell Wireless Network Adapter Service
    R? NWDellModem;Dell Wireless Mobile Broadband Modem Driver
    R? NWDellPort;Dell Wireless Mobile Broadband Status Port Driver
    R? NWDellPort2;Dell Wireless Mobile Broadband Status2 Port Driver
    R? PerfHost;H“te de DLL de compteur de performance
    R? WPFFontCache_v0400;Cache de police de Windows Presentation Foundation 4.0.0.0
    R? xVGAUSB64;USB 2.0 VGA DEVICE-1
    S? AESTFilters;Andrea ST Filters Service
    S? alssvc64;Capteur d'‚clairage ambiant Dell
    S? ASFAgent;ASF Agent
    S? buttonsvc64;Dell ControlPoint Button Service
    S? Credential Vault Host Control Service;Credential Vault Host Control Service
    S? Credential Vault Host Storage;Credential Vault Host Storage
    S? cvusbdrv;Broadcom USH CV
    S? e1yexpress;Intel(R) Gigabit Network Connections Driver
    S? FileOpenManagerSvc;FileOpen Manager Service
    S? FontCache;Service de cache de police Windows
    S? IntcHdmiAddService;Intel(R) High Definition Audio HDMI
    S? MBAMProtector;MBAMProtector
    S? MBAMService;MBAMService
    S? MpFilter;Microsoft Malware Protection Driver
    S? NvtSp50;Novatel Wireless NDIS 5 Single-Packet Read Protocol Driver
    S? SMManager;Smith Micro Connection Manager Service
    S? xMrMini64;xMrMini64
    S? xVGAMINI64;xVGAMINI64
    .
    =============== File Associations ===============
    .
    JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
    .
    =============== Created Last 30 ================
    .
    2012-06-04 20:06:29 -------- d-----w- C:\Users\dhebert\AppData\Roaming\Malwarebytes
    2012-06-04 20:05:12 -------- d-----w- C:\ProgramData\Malwarebytes
    2012-06-04 20:05:10 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
    2012-06-04 20:05:08 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2012-06-04 18:05:22 8955792 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{DFDEE0C4-2CD4-4331-8796-DFCF390390DA}\mpengine.dll
    2012-06-04 13:17:53 8955792 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
    2012-05-08 18:06:38 -------- d-----w- C:\ProgramData\FileOpen
    2012-05-08 18:06:18 -------- d-----w- C:\Program Files\FileOpen
    2012-05-08 18:06:18 -------- d-----w- C:\Program Files (x86)\FileOpen
    .
    ==================== Find3M ====================
    .
    2012-05-07 14:35:24 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-05-07 14:35:24 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2012-05-07 14:35:10 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
    2012-04-19 00:56:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
    2012-04-19 00:56:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
    2012-04-03 08:22:15 4699520 ----a-w- C:\Windows\System32\ntoskrnl.exe
    2012-04-02 13:59:51 2766848 ----a-w- C:\Windows\System32\win32k.sys
    2012-03-30 12:45:03 1422720 ----a-w- C:\Windows\System32\drivers\tcpip.sys
    2012-03-29 14:22:51 40448 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys
    2012-03-21 00:44:12 98688 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
    2012-03-21 00:44:12 203888 ----a-w- C:\Windows\System32\drivers\MpFilter.sys
    2012-03-20 23:34:30 72576 ----a-w- C:\Windows\System32\drivers\partmgr.sys
    .
    ============= FINISH: 9:47:21,19 ===============


    .
    ==== Installed Programs ======================
    .
    Update for Microsoft Office 2007 (KB2508958)
    ActiveState Komodo Edit 7.0.2
    Adobe AIR
    Adobe Reader 9.5.1 - Français
    All Day Battery Life Configuration
    Ambient Light Sensor
    Apple Application Support
    Apple Software Update
    Business-in-a-Box
    CamStudio
    CCleaner (remove only)
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    DDplus
    Dell Resource CD
    Dell Security Device Driver Pack
    Dell Wireless Mobile Broadband Drivers UCM
    DiagramStudio 5.3
    Foxit Reader
    GPL Ghostscript 8.64
    Guide de mise en route Dell
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Java Auto Updater
    Java(TM) 6 Update 26
    KeePass Password Safe 1.15
    Logitech High Quality Video
    Malwarebytes Anti-Malware version 1.61.0.1400
    Markets.com MetaTrader 4.00
    Marketvisionplus
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (French) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Outlook MUI (French) 2007
    Microsoft Office PowerPoint MUI (French) 2007
    Microsoft Office Proof (Arabic) 2007
    Microsoft Office Proof (Dutch) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (German) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (French) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared MUI (French) 2007
    Microsoft Office Standard 2007
    Microsoft Office Word MUI (French) 2007
    Microsoft Silverlight
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mise à jour Microsoft Office Excel 2007 Help (KB963678)
    Mise à jour Microsoft Office Outlook 2007 Help (KB963677)
    Mise à jour Microsoft Office Powerpoint 2007 Help (KB963669)
    Mise à jour Microsoft Office Word 2007 Help (KB963665)
    Mozilla Firefox 7.0.1 (x86 fr)
    Mozilla Thunderbird 12.0.1 (x86 fr)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    OpenOffice.org 3.1
    PowerDVD
    QuestraderPro
    QuickTime
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
    Security Update for Module linguistique Microsoft .NET Framework 4 Client Profile FRA (KB2478663)
    Security Update for Module linguistique Microsoft .NET Framework 4 Client Profile FRA (KB2518870)
    StrataSearch Version 4.0
    TraderPlus
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2598290) 32-Bit Edition
    USB 2.0 VGA Device (Multiple) 9.02.0311.0153
    VisualRoute
    VLC media player 1.0.3
    Web CEO 8.1
    WebEx
    Yahoo! Detect
    .
    ==== End Of File ===========================
     
  2. 2012/06/05
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ============================================================

    You're not running any AV program.
    Install ONE of these:
    - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
    - free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
    - free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php
    Update, run full scan, report on any findings.


    Next....

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results ". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion ", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
    There are 4 different versions. If one of them won't run then download and try to run the other one.
    Vista and Win7 users need to right click Rkill and choose Run as Administrator
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.com
    * Rkill.scr
    * Rkill.exe
    • Double-click on the Rkill icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.
    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     

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