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Inactive [InActive] Win32/Heur Virus

Discussion in 'Malware and Virus Removal Archive' started by kate27, 2009/04/06.

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  1. 2009/04/06
    kate27

    kate27 Inactive Thread Starter

    Joined:
    2009/04/06
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    Hi I have this virus
    my keyboard has been affected too
    my log
    DDS (Ver_09-03-16.01) - NTFSx86
    Run by Kate at 23:15:56.64 on 06/04/2009
    Internet Explorer: 6.0.2900.5512

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://search.bearshare.com/uk/
    uSearch Page = hxxp://www.google.com
    uDefault_Search_URL = hxxp://www.google.com/ie
    uSearch Bar = hxxp://www.google.com/ie
    mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
    uInternet Settings,ProxyOverride = 127.0.0.1
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
    BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
    TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
    TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
    TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
    TB: Ask Toolbar: {fe063db9-4ec0-403e-8dd8-394c54984b2c} - c:\program files\asktbar\bar\1.bin\ASKTBAR.DLL
    TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    uRun: [EPSON Stylus C46 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I0T1.EXE /P23 "EPSON Stylus C46 Series" /M "Stylus C46" /EF "HKCU "
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe "
    uRun: [Nero PhotoShow Media Manager] c:\progra~1\nero\neroph~1\data\xtras\mssysmgr.exe
    uRun: [EPSON Stylus DX7400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticde.exe /fu "c:\windows\temp\E_S8A.tmp" /EF "HKCU "
    uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
    uRun: [BTAgile] c:\program files\bt broadband talk softphone\BTAgile.exe
    mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
    mRun: [SiS Tray] c:\windows\system32\sistray.EXE
    mRun: [Sony Ericsson PC Suite] "c:\program files\sony ericsson\mobile2\application launcher\Application Launcher.exe" /startoptions
    mRun: [Logitech Utility] Logi_MwX.Exe
    mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
    mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 5.0\apdproxy.exe "
    mRun: [btbb_wcm_McciTrayApp] c:\program files\btbb_wcm\McciTrayApp.exe
    mRun: [btbb_McciTrayApp] c:\program files\bt broadband desktop help\bin\BTHelpNotifier.exe
    mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
    mRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVD.exe
    dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
    dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
    IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
    IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
    IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
    IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
    IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
    IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
    IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\progra~1\yahoo!\common\yiesrvc.dll
    DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
    DPF: Microsoft XML Parser for Java
    DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
    DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} - hxxp://housecall60.trendmicro.com/housecall/xscan60.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
    DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} - c:\program files\yahoo!\common\yucconfig.dll
    DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
    DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1177095687547
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - hxxp://download.yahoo.com/dl/installs/ymail/ymmapi.dll
    DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - hxxp://download.yahoo.com/dl/installs/yab_af.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
    Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
    Notify: avgrsstarter - avgrsstx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\kate\applic~1\mozilla\firefox\profiles\6ur5ka54.default\
    FF - prefs.js: browser.search.selectedEngine - Yahoo
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
    FF - component: c:\documents and settings\kate\application data\mozilla\firefox\profiles\6ur5ka54.default\extensions\{22119944-ed35-4ab1-910b-e619ea06a115}\components\rfproxy_27.dll
    FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
    FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll
    FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
    FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
    FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
    FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
    FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
    FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
    FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
    FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
    FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\NPEyeCheck.dll

    ============= SERVICES / DRIVERS ===============


    =============== Created Last 30 ================

    2009-04-06 22:12 <DIR> a-dshr-- C:\cmdcons
    2009-04-06 22:09 181,248 a------- c:\windows\SWREG.exe
    2009-04-06 22:09 117,760 a------- c:\windows\sed.exe
    2009-04-06 22:09 73,728 a------- C:\pv.exe
    2009-04-06 14:02 36,864 a------- c:\windows\system32\dpcxool64.sys
    2009-04-06 14:02 21,704 a------- c:\windows\system32\vv.exe
    2009-04-05 18:11 <DIR> --d----- c:\program files\DVDFab 5
    2009-04-01 17:56 <DIR> --d----- c:\windows\system32\KB905474
    2009-03-23 18:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Citrix
    2009-03-23 18:01 61,480 a------- c:\documents and settings\kate\GoToAssistDownloadHelper.exe

    ==================== Find3M ====================

    2009-04-03 23:06 2,728 a------- c:\windows\system32\d3d9caps.dat
    2009-03-20 20:19 2,720 a------- c:\windows\system32\d3d8caps.dat
    2009-02-28 20:10 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
    2009-02-28 20:10 10,520 a------- c:\windows\system32\avgrsstx.dll
    2009-02-28 20:09 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
    2009-02-28 19:11 32,776 a---h--- c:\windows\system32\mlfcache.dat
    2009-02-09 12:13 1,846,784 a------- c:\windows\system32\win32k.sys
    2007-05-23 21:25 47,360 a------- c:\docume~1\kate\applic~1\pcouffin.sys
    2004-09-10 13:40 94,208 a------- c:\program files\DECCHECK.exe
    2004-09-10 13:40 5,970 a------- c:\program files\eula.txt

    ============= FINISH: 23:18:22.22 ===============

    the other attach log says dont post. dont know how to zip it

    combi log
    ComboFix 09-04-04.01 - Kate 2009-04-06 22:16:22.1 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.495.66 [GMT 1:00]
    Running from: c:\documents and settings\Kate\Desktop\ComboFix.exe
    AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated)
    * Created a new restore point
    .
    ADS - WINDOWS: deleted 24 bytes in 1 streams.

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\documents and settings\Kate\Application Data\inst.exe
    c:\program files\Accoona
    c:\program files\Accoona\quiesce.exe
    c:\program files\TinyProxy
    c:\program files\tinyproxy\tinyproxy.exe
    c:\windows\fmark2.dat
    c:\windows\patch.exe
    c:\windows\system32\afisicx.exe
    c:\windows\system32\comsa32.sys
    c:\windows\system32\drivers\svchost.exe
    c:\windows\system32\ds43g4nfjkn93.dll
    c:\windows\system32\tpszxyd.sys
    c:\windows\system32\w.exe
    c:\windows\Sysvxd.exe

    Infected copy of c:\windows\system32\userinit.exe was found and disinfected
    Restored copy from - c:\windows\$NtServicePackUninstall$\userinit.exe


    Infected copy of c:\windows\system32\spoolsv.exe was found and disinfected
    Restored copy from - c:\windows\$NtUninstallKB896423$\spoolsv.exe


    Infected copy of c:\windows\explorer.exe was found and disinfected
    Restored copy from - c:\windows\$NtUninstallKB938828$\explorer.exe


    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    -------\Legacy_SECURITY_ACCOUNTS_MANAGER_(SAMSS)_
    -------\Legacy_SOUND_SERVICE
    -------\Service_Security Accounts Manager (SamSs)


    ((((((((((((((((((((((((( Files Created from 2009-03-06 to 2009-04-06 )))))))))))))))))))))))))))))))
    .

    2009-04-06 14:02 . 2009-04-04 07:03 36,864 --a------ c:\windows\system32\dpcxool64.sys
    2009-04-06 14:02 . 2009-04-05 22:51 21,704 --a------ c:\windows\system32\vv.exe
    2009-04-05 18:11 . 2009-04-05 19:48 <DIR> d-------- c:\program files\DVDFab 5
    2009-04-01 17:56 . 2009-04-01 17:56 <DIR> d-------- c:\windows\system32\KB905474
    2009-04-01 17:56 . 2009-03-10 22:26 1,403,264 --a------ c:\windows\system32\KB905474\wganotifypackageinner.exe
    2009-04-01 17:56 . 2009-03-10 22:18 453,512 --a------ c:\windows\system32\KB905474\wgasetup.exe
    2009-04-01 17:56 . 2009-02-09 18:51 12,490 --a------ c:\windows\system32\KB905474\wga_eula.txt
    2009-03-23 18:02 . 2009-03-23 18:02 <DIR> d-------- c:\documents and settings\All Users\Application Data\Citrix
    2009-03-23 18:01 . 2009-03-23 18:01 61,480 --a------ c:\documents and settings\Kate\GoToAssistDownloadHelper.exe

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-04-05 17:16 --------- d-----w c:\documents and settings\Kate\Application Data\Vso
    2009-04-05 11:03 --------- d-----w c:\program files\DVDFab Platinum 4
    2009-04-04 16:58 --------- d-----w c:\documents and settings\Kate\Application Data\Nero
    2009-03-21 10:32 --------- d-----w c:\program files\SlySoft
    2009-02-28 19:32 --------- d-----w c:\documents and settings\All Users\Application Data\SlySoft
    2009-02-28 19:10 325,128 ----a-w c:\windows\system32\drivers\avgldx86.sys
    2009-02-28 19:10 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
    2009-02-28 19:09 107,272 ----a-w c:\windows\system32\drivers\avgtdix.sys
    2009-02-28 18:05 --------- d-----w c:\program files\Google
    2007-05-23 20:25 47,360 ----a-w c:\documents and settings\Kate\Application Data\pcouffin.sys
    2004-09-10 12:40 94,208 ----a-w c:\program files\DECCHECK.exe
    2004-09-10 12:40 5,970 ----a-w c:\program files\eula.txt
    2006-07-15 22:11 136,704 ----a-w c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
    .

    ------- Sigcheck -------

    2004-08-04 08:56 34304 3d9579b77e3915deec06daea424f63d1 c:\windows\$NtServicePackUninstall$\ctfmon.exe
    2008-04-14 01:12 34304 e18e1d32c113b98004ac24ffa72d7b3d c:\windows\ServicePackFiles\i386\ctfmon.exe
    2008-04-14 01:12 34304 51f9f23e0c6667b7aa502c76af9ddb37 c:\windows\system32\ctfmon.exe

    2005-06-11 00:53 76800 d134b3ee0da24e3824b6a8e629e06493 c:\windows\$hf_mig$\KB896423\SP2GDR\spoolsv.exe
    2005-06-11 01:17 76800 71179f5b2065172afb22ab5d897b7fd9 c:\windows\$hf_mig$\KB896423\SP2QFE\spoolsv.exe
    2005-06-11 00:53 76800 170de91b8e0876e55138a71df2733efd c:\windows\$NtServicePackUninstall$\spoolsv.exe
    2004-08-04 08:56 76800 720849c27bf55db61ae1fe5817858e67 c:\windows\$NtUninstallKB896423$\spoolsv.exe
    2002-08-29 13:00 70144 c07422001aead96e3c959e336f92a4d1 c:\windows\$NtUninstallKB896423_0$\spoolsv.exe
    2008-04-14 01:12 76800 bf8829bdf04376380f3925b634ea3b5a c:\windows\ServicePackFiles\i386\spoolsv.exe
    2004-08-04 08:56 76800 d76a5ead32f61ca385f85c10da784a9c c:\windows\system32\spoolsv.exe

    2004-08-04 08:56 43520 8c18de9dc81e2c23c471c304e3a771af c:\windows\$NtServicePackUninstall$\userinit.exe
    2008-04-14 01:12 45056 4ecd3c08c6bf7e622962965ad71a5b46 c:\windows\ServicePackFiles\i386\userinit.exe
    2004-08-04 08:56 43520 9c3fec567697c7e30c367fba701301c6 c:\windows\system32\userinit.exe
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "EPSON Stylus C46 Series "= "c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I0T1.EXE" [2004-01-13 118784]
    "MSMSGS "= "c:\program files\Messenger\msmsgs.exe" [2008-04-14 1714176]
    "BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} "= "c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-06-27 152872]
    "Nero PhotoShow Media Manager "= "c:\progra~1\Nero\NEROPH~1\data\Xtras\mssysmgr.exe" [2006-05-10 270336]
    "EPSON Stylus DX7400 Series "= "c:\windows\System32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE" [2007-04-12 201216]
    "swg "= "c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-06-16 68856]
    "BTAgile "= "c:\program files\BT Broadband Talk Softphone\BTAgile.exe" [2007-06-18 87328]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MMTray "= "c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe" [2002-05-20 110592]
    "SiS Tray "= "c:\windows\System32\sistray.EXE" [2001-08-13 286720]
    "Sony Ericsson PC Suite "= "c:\program files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2005-10-26 180224]
    "TkBellExe "= "c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-01-27 185896]
    "AVG8_TRAY "= "c:\progra~1\AVG\AVG8\avgtray.exe" [2009-02-28 1601304]
    "QuickTime Task "= "c:\program files\QuickTime\QTTask.exe" [2008-11-04 434176]
    "Adobe Photo Downloader "= "c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-09-14 81920]
    "btbb_wcm_McciTrayApp "= "c:\program files\btbb_wcm\McciTrayApp.exe" [2006-12-07 957440]
    "btbb_McciTrayApp "= "c:\program files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe" [2007-05-23 955904]
    "YBrowser "= "c:\progra~1\Yahoo!\browser\ybrwicon.exe" [2006-07-21 148480]
    "AnyDVD "= "c:\program files\SlySoft\AnyDVD\AnyDVD.exe" [2009-03-21 474112]
    "Logitech Utility "= "Logi_MwX.Exe" [2003-03-04 c:\windows\LOGI_MWX.EXE]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "CTFMON.EXE "= "c:\windows\System32\CTFMON.EXE" [2008-04-14 34304]
    "DWQueuedReporting "= "c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
    2009-02-28 20:10 10520 c:\windows\system32\avgrsstx.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    "VIDC.JPEG "= jpegCode.dll
    "VIDC.MJPG "= jpegCode.dll
    "msacm.dvacm "= c:\progra~1\COMMON~1\ULEADS~1\Vio\Dvacm.acm

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
    backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^BT Yahoo! Help.lnk]
    backup=c:\windows\pss\BT Yahoo! Help.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
    backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^NetHelp.lnk]
    backup=c:\windows\pss\NetHelp.lnkCommon Startup

    [HKLM\~\startupfolder\C:^Documents and Settings^Kate^Start Menu^Programs^Startup^TimeLeft.lnk]
    path=c:\documents and settings\Kate\Start Menu\Programs\Startup\TimeLeft.lnk
    backup=c:\windows\pss\TimeLeft.lnkStartup
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BearShare
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccApp
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ccRegVfy
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECwyh$vùõš/‚²Ã†ßfÃC:
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECwyh$vùõš/‚²Ã†ßfÃC:\Program Files
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECwyh$vùõš/‚²Ã†ßfÃc:\program files\ISTsvc
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECwyhFf
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IST Service

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
    c:\windows\system32\dumprep 0 -k [X]
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PhotoShow Deluxe Media Manager
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ReJf5vH
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sexy_Blondes
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SurfAccuracy
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\switp
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Uniblue SpeedUpMyPC

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
    --a------ 2005-06-06 23:46 57344 c:\program files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AnyDVD]
    --a------ 2009-03-21 11:41 474112 c:\program files\SlySoft\AnyDVD\AnyDVD.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\C-Media Mixer]
    --a------ 2001-07-12 19:45 675840 c:\program files\PCI Audio Applications\Mixer.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTFMON.EXE]
    --a------ 2008-04-14 01:12 34304 c:\windows\system32\ctfmon.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus C46 Series]
    --a------ 2004-01-13 19:00 118784 c:\windows\system32\spool\drivers\w32x86\3\E_S4I0T1.EXE

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON Stylus C46 Series (Copy 1)]
    --a------ 2004-01-13 19:00 118784 c:\windows\system32\spool\drivers\w32x86\3\E_S4I0T1.EXE

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
    --a------ 2006-07-15 23:11 188928 c:\program files\Google\Google Desktop Search\GoogleDesktop.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
    --a------ 2008-11-20 14:20 290088 c:\program files\iTunes\iTunesHelper.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\mmtask]
    --a------ 2003-10-10 13:25 53248 c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
    --a------ 2008-04-14 01:12 1714176 c:\program files\Messenger\msmsgs.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
    --a------ 2007-03-01 16:57 153136 c:\program files\Common Files\Ahead\Lib\NeroCheck.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    --a------ 2008-11-04 11:30 434176 c:\program files\QuickTime\QTTask.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoboForm]
    --a------ 2006-12-23 01:22 160832 c:\program files\Siber Systems\AI RoboForm\robotaskbaricon.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SiS KHooker]
    --a------ 2001-09-02 04:17 294912 c:\windows\system32\khooker.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpeedTouch USB Diagnostics]
    --a------ 2004-01-26 11:38 885760 c:\program files\Thomson\SpeedTouch USB\dragdiag.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
    --a------ 2007-04-27 22:12 1415824 c:\program files\Spybot - Search & Destroy\TeaTimer.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
    --a------ 2005-11-10 13:03 36975 c:\program files\Java\jre1.5.0_06\bin\jusched.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
    --a------ 2007-06-16 20:59 68856 c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec NetDriver Monitor]
    --a------ 2005-06-02 20:42 100056 c:\progra~1\SYMNET~1\SNDMon.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
    --a------ 2008-01-27 21:36 185896 c:\program files\Common Files\Real\Update_OB\realsched.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Logitech Utility]
    --------- 2003-03-04 10:50 38912 c:\windows\LOGI_MWX.EXE

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "c:\\PROGRA~1\\Yahoo!\\MESSEN~1\\YPAGER.EXE "=
    "c:\\PROGRA~1\\Yahoo!\\MESSEN~1\\yserver.exe "=
    "%windir%\\system32\\sessmgr.exe "=
    "c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE "=
    "c:\\Program Files\\Common Files\\Adobe\\ESD\\AdobeDownloadManager.exe "=
    "c:\\Documents and Settings\\Kate\\Desktop\\Unused Desktop Shortcuts\\utorrent.exe "=
    "c:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupX.exe "=
    "c:\\Program Files\\Common Files\\Ahead\\Nero Web\\SetupXu.exe "=
    "c:\\Program Files\\Common Files\\Nero\\Nero Web\\SetupX.exe "=
    "c:\\Program Files\\Nero\\Nero 7\\Nero Home\\NeroHome.exe "=
    "c:\\Program Files\\Real\\RealPlayer\\realplay.exe "=
    "c:\\Program Files\\BearShare Applications\\BearShare\\BearShare.exe "=
    "c:\\Program Files\\AVG\\AVG8\\avgupd.exe "=
    "c:\\Program Files\\AVG\\AVG8\\avgemc.exe "=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe "=
    "c:\\Program Files\\iTunes\\iTunes.exe "=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe "=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "11765:TCP "= 11765:TCP:BitComet 11765 TCP
    "11765:UDP "= 11765:UDP:BitComet 11765 UDP

    R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-06-19 325128]
    R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-06-19 107272]
    R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2009-02-28 903960]
    R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2009-02-28 298264]
    R2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-03 13592]
    R3 HCWBT8xx;Hauppauge WinTV 848/9 WDM Video Driver;c:\windows\system32\drivers\HCWBT8XX.sys [2005-06-15 443460]
    R3 SiS630;SiS630;c:\windows\system32\drivers\sis630p.sys [2006-01-01 109184]
    S3 cirrus;cirrus;c:\windows\system32\drivers\cirrus.sys [2005-06-02 45696]
    S3 USBAV191;Instant VideoXpress;c:\windows\system32\drivers\USBAV191.SYS [2007-03-11 120128]
    .
    Contents of the 'Scheduled Tasks' folder

    2009-03-27 c:\windows\Tasks\1-Click Maintenance.job
    - c:\program files\TuneUp Utilities 2007\SystemOptimizer.exe []

    2009-03-19 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 13:34]

    2009-04-06 c:\windows\Tasks\MP Scheduled Scan.job
    - c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 20:20]

    2009-04-06 c:\windows\Tasks\WGASetup.job
    - c:\windows\system32\KB905474\wgasetup.exe [2009-03-10 22:18]
    .
    - - - - ORPHANS REMOVED - - - -

    BHO-{D5BF49A0-94F3-42BD-F434-3604812C8955} - c:\windows\system32\ds43g4nfjkn93.dll
    HKU-Default-Run-MICROSOFT UNPACCKER SYSTEM - unpak32.exe
    HKU-Default-Run-Microsoft Crs Fix Serv - wincrs.exe
    HKU-Default-Run-SP2 Firewall/Internet Updater - crssrs.exe
    SharedTaskScheduler-{D5BF49A0-94F3-42BD-F434-3604812C8955} - c:\windows\system32\ds43g4nfjkn93.dll
    SafeBoot-Sound Service
    MSConfigStartUp-NBJ - c:\program files\Ahead\Nero BackItUp\NBJ.exe
    MSConfigStartUp-istsvc - (no file)
    MSConfigStartUp-Microsoft Crs Fix Serv - wincrs.exe
    MSConfigStartUp-MICROSOFT UNPACCKER SYSTEM - unpak32.exe
    MSConfigStartUp-New - (no file)
    MSConfigStartUp-Internet Updater - crssrs.exe


    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://search.bearshare.com/uk/
    uSearch Page = hxxp://www.google.com
    uDefault_Search_URL = hxxp://www.google.com/ie
    uSearch Bar = hxxp://www.google.com/ie
    mDefault_Search_URL = hxxp://www.google.com/ie
    mSearch Bar = hxxp://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
    uInternet Settings,ProxyOverride = 127.0.0.1
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = hxxp://www.google.com/ie
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
    DPF: Microsoft XML Parser for Java
    FF - ProfilePath - c:\documents and settings\Kate\Application Data\Mozilla\Firefox\Profiles\6ur5ka54.default\
    FF - prefs.js: browser.search.selectedEngine - Yahoo
    FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
    FF - component: c:\documents and settings\Kate\Application Data\Mozilla\Firefox\Profiles\6ur5ka54.default\extensions\{22119944-ED35-4ab1-910B-E619EA06A115}\components\rfproxy_27.dll
    FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
    FF - component: c:\program files\AVG\AVG8\ToolbarFF\components\vmAVGConnector.dll
    FF - component: c:\program files\Mozilla Firefox\components\GoogleDesktopMozilla.dll
    FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
    FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
    FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
    FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
    FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
    FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
    FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
    FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\NPEyeCheck.dll
    .

    **************************************************************************

    catchme 0.3.1375 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-04-06 22:23:21
    Windows 5.1.2600 Service Pack 3 NTFS

    detected NTDLL code modification:
    ZwOpenFile

    scanning hidden processes ...

    scanning hidden autostart entries ...

    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    MMTray = c:\program files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe?w???g`???V??g`???SOFTWARE\MusicMatch\MusicMatch Jukebox\4.0\TrayApp??????? ?w?????????????\?wp ?w???????w???g???????????g?RY??QY????????gb???2???????????8???? @??%X??%X???????????????????Y?????n?Q?????

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
    c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    c:\program files\Common Files\LightScribe\LSSrvc.exe
    c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    c:\program files\AVG\AVG8\avgrsx.exe
    c:\progra~1\AVG\AVG8\avgnsx.exe
    c:\program files\AVG\AVG8\avgcsrvx.exe
    c:\windows\system32\wscntfy.exe
    c:\program files\Logitech\MouseWare\system\EM_EXEC.EXE
    c:\progra~1\Yahoo!\browser\ycommon.exe
    c:\program files\Common Files\Teleca Shared\CapabilityManager.exe
    c:\program files\Common Files\Ahead\Lib\NMIndexingService.exe
    c:\program files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    c:\program files\Common Files\Teleca Shared\Generic.exe
    c:\program files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
    .
    **************************************************************************
    .
    Completion time: 2009-04-06 22:33:38 - machine was rebooted
    ComboFix-quarantined-files.txt 2009-04-06 21:33:17

    Pre-Run: 62,152,257,536 bytes free
    Post-Run: 70,583,246,848 bytes free

    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT= "Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS= "Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

    319 --- E O F --- 2009-04-02 15:41:28

    kaspersky scan log

    says i hav e lots of virus but i cant copy and psate
     
  2. 2009/04/07
    kate27

    kate27 Inactive Thread Starter

    Joined:
    2009/04/06
    Messages:
    3
    Likes Received:
    0
    i still have this virus can anyone help:(
     

  3. to hide this advert.

  4. 2009/04/08
    Juliet

    Juliet Well-Known Member

    Joined:
    2008/09/15
    Messages:
    976
    Likes Received:
    6
    Hi and welcome

    I have suspicions of what is on the computer, scanning the below may verify.

    Print this topic or save to notepad, it will make it easier for you to follow the instructions and complete all of the necessary steps as we will need to close all windows that are open later in the fix.



    Go to My Computer->Tools->Folder Options->View tab:
    • Under the Hidden files and folders heading:
    • Select - Show hidden files and folders.
    • Uncheck- Hide protected operating system files (recommended) option.
    • Also, make sure there is no checkmark beside Hide file extensions for known file types.
    • Click OK. (Remember to Hide files and folders once done)

    Please go to: VirusTotal


    • [​IMG]


    • Click the Browse button and search for the following file: c:\windows\system32\spoolsv.exe
    • Click Open
    • Then click Send File
    • Please be patient while the file is scanned.
    • Once the scan results appear, please provide them in your next reply.
    If it says already scanned -- click "reanalyze now "

    Also please have the next files scanned.
    c:\windows\ServicePackFiles\i386\spoolsv.exe
    c:\windows\ServicePackFiles\i386\userinit.exe
    c:\windows\system32\userinit.exe






    Next: Please disable all onboard security programs (all running with back ground protection) as it may hinder the scanner from working.
    This includes Antivirus, Firewall, and any Spyware scanners that run in the background.

    Click on this link Here to see a list of programs that should be disabled.
    The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

    Please open Notepad *Do Not Use Wordpad!* or use any other text editor than Notepad or the script will fail. (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the CODE box below:
    Save this as "CFScript.txt " including quotes and change the "Save as type" to "All Files" and place it on your desktop.
    Code:
    File:: 
    c:\windows\system32\dpcxool64.sys
    c:\windows\system32\vv.exe
    Registry::
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECwyh$vùõš/‚²Ã†ßfÃC:]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECwyh$vùõš/‚²Ã†ßfÃC:\Program Files]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECwyh$vùõš/‚²Ã†ßfÃc:\program files\ISTsvc]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECwyhFf]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IST Service]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ReJf5vH]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sexy_Blondes]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SurfAccuracy]
    [-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\switp]
    [​IMG]

    Referring to the screenshot above, drag CFScript.txt into ComboFix.exe. ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
    When finished, it shall produce a log for you, C:\ComboFix.txt. Post that log in your next reply.
    CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.



    CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.




    Your version of Java is outdated.

    Please download JavaRa to your desktop and unzip it to its own folder

    Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
    Accept any prompts.
    Open JavaRa.exe again and select Search For Updates.
    Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.




    Please download ATF Cleaner by Atribune From Here and save it to your Desktop.
    Follow the instructions for the browser you use.
    Read the instructions about the cookies. Delete what you do not need.

    Double click ATF-Cleaner.exe to run the program.
    Check the boxes to the left of:
    Windows Temp
    Current User Temp
    All Users Temp
    Temporary Internet Files
    Java Cache

    The rest are optional - if you want to remove the lot, check "Select All ".
    Finally click Empty Selected. When you get the "Done Cleaning " message, click OK.
    If you use the Firefox or Opera browsers, you can use this program
    as a quick way to tidy those up as well.
    When you have finished, click on the Exit button in the Main menu.
    ========================



    NEXT**
    I'd like for you to run this next online scan to check for remnants or anything that might be hidden.
    The below scan can take up to an hour or longer, please be patient.

    *Note
    It is recommended to disable onboard antivirus program and antispyware programs while performing scans so no conflicts and to speed up scan time.
    Please don't go surfing while your resident protection is disabled!
    Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware app you use.


    Using Internet Explorer, visit http://www.kaspersky.com/service?chapter=161739400

    Other available links
    Kaspersky Online Scanner or from here
    http://www.kaspersky.com/virusscanner

    Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

    Click on the Accept button and install any components it needs.

    • The program will install and then begin downloading the latest definition
      files.
    • After the files have been downloaded on the left side of the page in the Scan section select My Computer.
    • This will start the program and scan your system.
    • The scan will take a while, so be patient and let it run. (At times it may appear to stall)
      * Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
      * Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
      * Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
    • Once the scan is complete, click on View scan report To obtain the report:
    Click on: Save Report As
    Next, in the Save as prompt, Save in area, select: Desktop
    In the File name area, use KScan, or something similar In Save as type, click the drop arrow and select:
    Text file [*.txt]
    Then, click: Save
    Please post the Kaspersky Online Scanner Report in
    your reply.

    Animated tutorial
    http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif

    (Note.. for Internet Explorer 7 users:
    If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%
    .)
    Or use Firefox with IE-Tab plugin
    https://addons.mozilla.org/en-US/firefox/addon/1419


    In your next reply post:
    Files requested scanned
    ComboFix.txt
    Kaspersky log
    New HJT log taken after the above scans have run



    You may need several replies to post the requested logs, otherwise they might get cut off.
     
  5. 2009/04/09
    kate27

    kate27 Inactive Thread Starter

    Joined:
    2009/04/06
    Messages:
    3
    Likes Received:
    0
    Hi and thanks for your reply. My computer has now had a complete crash and refused to even load. However I've managed to get it to load Windows XP but the internet has vanished along with half of the programmes. I ran a registry check and scan in safe mode and that seemed to clear lots of Trojan Horses and fix errors in the registry. But there are still serious problems with it. I have printed off your reply and will have a go at following instructions later, when hopefully I'm back on the internet (I'm at work at the moment)! Many thanks Kate
     
  6. 2009/04/09
    Juliet

    Juliet Well-Known Member

    Joined:
    2008/09/15
    Messages:
    976
    Likes Received:
    6
    Sounds like bad went to worse.

    Post back later when you can and let me know how it goes.

    See if the below helps with internet.

    lets check some settings on your system.
    In the windows control panel. If you are using Windows XP's Category View, select the Network and Internet Connections category, otherwise double click on Network Connections. Then right click on your default connection, usually local area connection for Cable and DSL, and left click on properties. Click the Networking tab. Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says "Obtain DNS servers automatically "
    Press OK twice to get out of the properties screen and reboot if it asks.


    That option might not be available on some systems.
    Next go Start, Run and type cmd and hit OK
    now type:
    ipconfig /flushdns
    (note that a space between ipconfig and / is needed)
    then hit Enter, type exit and hit Enter again.
     
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