HP error msg - HPfvls09

Hello All,

Lately I have been getting this error message after I print anything. I'm using 98SE and an HP 820Cse printer with the latest driver available.

The details:
HPFVLS09 caused a general protection fault
in module HPFVLS09.EXE at 0002:0000027b.
Registers:
EAX=002350df CS=50e7 EIP=0000027b EFLGS=00000246
EBX=c7921570 SS=50df ESP=000016ea EBP=000016f2
ECX=00230000 DS=50df ESI=000000e0 FS=0177
EDX=81f81dc7 ES=010b EDI=000000e0 GS=0000
Bytes at CS:EIP:
c5 16 66 00 b8 00 25 2e f7 06 10 00 01 00 74 07
Stack dump:
024650df 50df0000 00bd1701 000050e7 00001760
000050df 00000000 00000000 00000000 00000000
00000000 00000000 00000000 17210000 000a172c
19a01720


This just started a week or so ago and the only thing I have added is Irfanview. I've gone to HP's website and done a search for 'HPfvls09' and it turned up nothing. I have uninstalled both Irfanview and the printer software. After reinstalling the original software and the updated driver, I'm still getting the same error message.

Anyone out there have any idea what this is all about and what it might take to fix it? Any and all responses will be welcomed. TIA


Mike

 

Hiya indutch
I think I found your error and solution here?

Daizy

 

Daizy, ya did it again

If you weren't married and I weren't married and you lived someplace warmer, I'd propose to ya !! Just kiddin'.

There seemed to be about six different solutions to the problem at the above link so I chose the easiest one first and it worked. Chris Morphew's suggestion of de-selecting 'Print Cartridge Query and Bi-directional Communication and Launching Toolbox' was the ticket.

Thanks again, Daizy.


Mike

 

indutch
You just made my day! So glad you got it all sorted out. Thanks heaps for taking the time to post back and let us know.

Daizy