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How to delete Q811493?

Discussion in 'Windows XP' started by aceee, 2003/05/09.

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  1. 2003/05/09
    aceee

    aceee Inactive Thread Starter

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    I go to add remove programs and it does not give me the option to remove it.
     
  2. 2003/05/09
    Abraxas

    Abraxas Inactive

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    Is it listed under "Windows Hotfix" in Add/Remove?

    Have you deleted any of the $NTuninstall...$ folders in Windows?

    If you have deleted the backup, the only way to remove it is to do a repair installation from your original CD.

    You could try reinstalling the hotfix to see if it puts an entry in Add/Remove, but if the backup files are missing, the uninstall will still fail.

    Is there a specific problem that you attribute to the presence of this update?
     
    Last edited: 2003/05/09

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  4. 2003/05/09
    aceee

    aceee Inactive Thread Starter

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    How to delete Q811493

    I recently installed the xp sp1 about a week ago and have seen my computer take a longer time now to run programs and just hangs for like 10 seconds some times. I have heard other people having the same problem and heard getting rid of this hotfix works but for some reason I dont have the option to remove this fix and one other one as well. The others I can remove except for 2 of them.
     
  5. 2003/05/09
    aceee

    aceee Inactive Thread Starter

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    And yes it is under hotfix add/remove programs. It just doesnt give me the option for this one and 1 other hotfix for some unknown reason.
     
  6. 2003/05/09
    Abraxas

    Abraxas Inactive

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