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Firefox won't open -no prev. posted fixes have worked

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by Nikolae16, 2006/07/06.

  1. 2006/07/06
    Nikolae16

    Nikolae16 Inactive Thread Starter

    Joined:
    2006/07/06
    Messages:
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    Firefox has never given me a problem until recently. It all of a sudden will not open. It opens in the background (when I check under task manager it has opened as a process) but the firefox window never loads. I have tried every fix that I have read. I have closed it out of the task manager and tried to open it again. I have tried to run ff safe mode and the same thing happened. I have tried to install an update or reinstall(w/o uninstalling first) and the process completes but when I go to open ff it still doesnt open. Finally I tried to uninstall it and nothing happens, the add/remove program window freezes, and sometimes a rundll32 error message pops up that it has stopped responding. I am addicted to ff and I need help

    my hijackthis log is:
    Logfile of HijackThis v1.99.1
    Scan saved at 4:33:59 PM, on 7/6/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\DigitalPersona\Bin\DPWinLct.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\BufferZone\ClntSvc.exe
    C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    C:\Program Files\DigitalPersona\Bin\DpHost.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wdfmgr.exe
    C:\Program Files\DigitalPersona\Bin\DPFUSMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
    C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
    C:\Program Files\Microsoft IntelliType Pro\type32.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\HPConfig.exe
    C:\PROGRA~1\Webshots\webshots.scr
    C:\DOCUME~1\Godd\LOCALS~1\Temp\nstmp\uninstall.exe
    C:\DOCUME~1\Godd\LOCALS~1\Temp\nstmp1\uninstall.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\MSN\MSNCoreFiles\MSN6.EXE
    C:\Documents and Settings\Godd\Desktop\HijackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
    O4 - HKLM\..\Run: [DPAgnt] C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
    O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe "
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe "
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
    O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O20 - Winlogon Notify: DPWLN - C:\WINDOWS\System32\DPWLEvHd.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: BufferZone Service (BufferZoneSvc) - Unknown owner - C:\Program Files\BufferZone\ClntSvc.exe
    O23 - Service: CachemanXP (CachemanXPService) - OuterTechnologies - C:\PROGRA~1\CACHEM~1\CachemanXP.exe
    O23 - Service: Windows XP FUS Manager (DPFUSMgr) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DPFUSMgr.exe
    O23 - Service: Biometric Authentication Service (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHost.exe
    O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
    O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
     
  2. 2006/07/06
    Ramona

    Ramona Geek Member Alumni

    Joined:
    2001/12/31
    Messages:
    7,481
    Likes Received:
    2
    Welcome to the Forum, Nikolae16!

    Nikolae16,

    Your HijackThis looks OK to me, but I am by no means a Windows Guru. To troubleshoot your "no start" for Fx, try these suggestions:
    http://home.att.net/~cherokee67/ffstartieswitch.html

    If you are getting the "Profile in use" bug, then try these suggestions:
    http://home.att.net/~cherokee67/ffwontstart.html

    If still no joy, then troubleshoot with these suggestions:
    http://kb.mozillazine.org/Standard_diagnostic_(Firefox)

    Post back if you continue to have problems.
     

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