Everthing's in italics!

Netscape 7.n. After recovering from a crash (Win2K SP3) I discover that screens and text displayed by the browser are in italics, making for difficult reading. For example, the *Google* screen is all itallics except for the "Google" header and the "Search/I feel lucky" buttons. I can find no way in Prefs>Appearance that will return the screens to normal . Can you help?
Bob

 

Hi Bob,

Do you see the same problem in IE? If you haven't already, open IE and surf through a few pages to see if you have the same results. I'm thinking this may be a Windows, rather than Netscape problem.

Also, what caused the crash, or do you recall the error message? Was it a BSOD?

Let us know,

Ramona

 

Ramona. it's catch 22! My IE icon has disappeared. The Internet Explorer folder contains the setup file, by not the .exe file. Control Panel uninstall brings up only "Repair?" then a notice that IE cannot be repaired and I must run setup. For its part setup reports IE6 already installed, and stops. If you know a way out, I'd be obliged.

The crash? A registry cleanup app from Ashampoo, a company I put a lot of confidence in. Too much.
Bob

 

Bob,

I'm moving this thread to the Windows 2000 Forum. You have a major Windows Registry problem here, and need some expert guidance. Newt or Bursley will be able to give you the Windows expertise that I lack.

Good luck,

Ramona

 

Step #1, 2, 3, 4, 5: make copies of any personal files you are fond of. Documents, pictures, favorites (or whatever netscape calls them), address book, etc. Your system sounds badly enough damaged that it may just quit on you at some point.

Things that may help some.

Most of the registry cleaners keep a backup of any items they change/remove. Not familiar with the one you use but check because you may be able to just restore. In the future you can protect yourself by creating/updating an ERD (emergency repair disk). 2K will write essential items (including the registry) to a floppy disk. Then if a reg cleanup goes bad, you have an exact copy of the working registry that is easy to restore.

start~run~sfc /scannow to replace any damaged system files and maybe (hopefully) update broken registry links. You won't see anything happening but you will need your install CD in the drive when you start since the system file checker will look there for any files it needs.

If neither of the above helps, boot from the install CD and reinstall the OS over the copy you have now. You'll need to reapply service packs and such but it should generally give you back a working OS.

 

Many thanks

Thanks, all. I've been stalling on a reinstall of the OS for a long time. It's been perfectly stable for two years now. That's what comes of trying to make the good better. Newt, I'll go over to Win2K and ask there as reinstall questions come up.
Thanks again Ramona.