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Disappearing RAM

Discussion in 'PC Hardware' started by RMA, 2003/12/05.

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  1. 2003/12/05
    RMA

    RMA Inactive Thread Starter

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    Today the power went off while the computer was on. When I got home the Setup screen was displayed despite the "Restore on AC Power Loss" being set to "Stays off ".

    While in Setup I noticed only 256MB of RAM was being recognized. This is half of what should be there. The computer came with 256MB and I added another DIMM a while back with no problems. The computer now only recognizes 256MB even after reboots. (In computer properties it also reads 256MB)

    In Setup it reads:
    Bank 0 256 MP PC133
    Bank 1 Not installed

    I am thinking a bad DIMM. How can I confirm that without replacing it? Was the power failure a cause or a coincidence? I have a good quality surge suppressor. Also why didn't the computer stay off when the power came back on? It was off for more than 20 minutes.

    Thanks.
     
    Last edited: 2003/12/05
    RMA,
    #1
  2. 2003/12/05
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Move the stick from bank one to bank zero and try it by itself.
     
    Steve R Jones,
    #2


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  4. 2003/12/06
    RMA

    RMA Inactive Thread Starter

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    Thanks. That worked. It was a bad DIMM. Best Buy replaced it under the manufacturer's warranty and the new one works great.
     
    RMA,
    #3
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