Device Manager & Mystery Hardware

Hmm, after saying I'm never had a problem with win2k, today I'm getting a problem with my dsl modem and some mystery hardware...

After being online for most of the day, I disconnected to go and have lunch, when I came back to reconnect my modem wouldn't have none of it, it just hung on the "Dialling..." box. I contacted BT (the modem is a BT Voyager 100) and they have said there is no network problems so the fault must be with the way I have it connected or with the software. My connection hasn't changed over the past 6 or 7 months so I uninstalled and reinstalled the software which, when I tried to connect to the net again worked first time.

However, when I restarted my machine I'm getting a New Hardware Found message, which tries to install an 'AXV CD/DVD-ROM SCSI CdRom Device' connected via a 'XMASSCSI SCSI Controller' under 'SCSI + RAID Controllers' in the device manager

I don't have a CD/DVD rom and my standard CD and CDRW are both working fine. I've added no other software and no other hardware, and I never had this problem when I previously installed the BT Voyager software.

After it installs this new hardware it asks me to restart my machine, but when I do I cannot connect to the net and have to remove/uninstall the hardware via the device manager, then restart again (which goes through the 'New Hardware Found' wizard again) before I can connect to the net

I have the latest updated of ZoneAlarm and AVG and no viruses have been found on my system, so any help would be appreciated

 

ok, it seems to problem may have been caused by a virus of some kind...

I reformatted my drive and reinstalled Win2k Pro with SP4, and my connection worked first time.

However, ZoneAlarmPro will not lt me access any sites or send/receive any mail. Closing ZAP allows instant access. All of ZAP's settings are default, so I have no idea what is wrong.

As soon as I closed ZAP and accessed a site, AVG popped up with a virus warning for worm/Nachi.B. It did manage to clear this virus, but obviously I'm left rather exposed without my firewall.

I checked to see what other security updates win2k needs, but it was all a little beyond me I did download and install two patches (KB823980 & KB833330), but are there any other patches I will need?

Also, can anyone recommend a different firewall to use in the meantime? The last thing I need is to have to reformat my drive again

Thankies

 

Sygate offers their Personal Firewall Standard as a free item and it is good. Not all the bells & whistles of the Pro version but good protection.

The list of patches you need depends to a large extent on exactly what you are running on your 2K machine. I'd suggest loading BigFix and letting it tell you what you need for your particular system.

 

Thanks for that, I'll check those out now