Resolved Crossloop remote control?

Hi all,

I need to remotely access someone's computer. I read about cross loop, and I thought I understood it, but evidently I don't.

Anyone know about this program? Or, know of one that's easy to use?

 

Hi jpChris, Seasons Greetings. Have you tried TeamViewer 9 ?
I've been using it today with my bro's comp by remote.
Both comps have to have the software installed and the comp to be controlled by you will provide a code for you to enter and then you can do what you want to. http://www.teamviewer.com/en/index.aspx?pid=google.tv.s.int&gclid=COaZ3Yyk0rsCFaI34godNggAHg
Have a look at it and see if it fills your requirements. Neil.

 

OK, let me see if I've got this right: I download and install "TeamViewer; Then my friend goes to the site and clicks on "Join Remote Control Session ". Then my friend downloads "TeamViewer_QS" to his Desktop, clicks it and a number or something is generated to his version and tells me that number, I type it in, and I'm remotely connected to his computer so I can fix it.

I just installed TV. It says, "Allow Remote Control" and there's an ID and Password. It also asks me to sign up. So, when my friend runs the "_QS" he gives me the "Partner ID" number and I give him my ID and Password and click "Connect to Partner ". Then I've got control of his computer.

Am I close?

p.s. I noticed in Avast in Maintenance there's a box to: Allow Remote Control and Control Remote Computer. Would this be the same? I clicked on both of the boxes and got access info he is supposed to give me to control his 'puter.

 

Hi jpChris, Your partner gives you the code (phone or email) and you just click on Remote Control (Radio button) then click on Connect to Partner.
When you click on Connect to Partner - small window opens asking for you to put the code number in the box and then Login.
Ensure that the Partner gives you the code correctly, as it's case sensitive (lower or high case figures).
This should enable the connection - very easy. Neil.
P.S. I have no interference from Windows Defender during this procedure.

 

Thanks, Neil. I still haven't heard from him, so I guess it wasn't as important as he made it out to be.

Oh, well.

p.s. When I installed CrossLoop, I Revo Uninstalled it and I got a warning from Avast that it had detected a "keylogger" when uninstalling. Do you think it might be part of the program?

 

It could be something attached to CrossLoop. I'm not familiar with CrossLoop as my brother suggested TeamViewer because his son had used it to help him previously.
I found my way round TeamViewer quite easy and we used it 3 times yesterday. I think my bro' has a corrupt version of Picasa on his comp, as it won't work like the 4 comps I have it on. Neil.

 

Hi guys,

Thank you very much for babysitting me with this; I appreciate it. Although he still hasn't called, I think I know what to do.

 

Well, it's still not resolved because he hasn't had the time3 to do it (although I'm the one doing it). I will mark this as Resolved until it's not: Then I'll start a new thread.