CD Drive problem

I have just had to replace my DVD drive with a CD Drive and am having a problem.

XP recognizes the drive correctly and it workd fine until I change CD. Then it does not realize that I have changed CD and keeps displaying the directory contents of the old disk. It does this until I reboot and then it can read the new disk with no problems.

Is there a setting to fix this? It seems like XP has cached the directory of the CD and will not change it until I reboot.

thanks

...steve

 

Hi Steve, welcome to the BBS.

First thing I would try is uninstalling the drives listed under CD/DVD drives in Device Manager (find it in Help and Support if you have not been there before). The drivers will be automatically reinstalled when you reboot.

If that does not work, I would uninstall the IDE Controller in Device Manager. Unlikely, but you may need the motherboard/chipset drivers to reinstall the Controller drivers when you reboot, they will be on the CD that came with the computer.

Let us know how those go.

Matt

 

Matt:

Thank you for the quick post.

uninstalling the drive and letting it re-install did the job it seems. I am not sure why the original install did not get it right, but it seems fine now

thanks

...steve

 

Matt:

I would like to report all is well, but my last post was premature.

Since I thought that re-installing the CD drive everything was OK, the same problem recurred.

I tried again and it did not help this time

I have un-installed and re-installed the IDE drivers - no effect.

I went to the Via technologies web site and have updated the driver set for the motherboard - again no effect.

I have reached a critical issue now, as this is my son's PC (11 years old) and he got some games for Christmas which have 2 CDs and I cannot install them as it won't see the second CD unless I reboot which the install process will not allow.

Any more ideas?

thanks

...steve

 

Those were the quick, easy checks.

You only say that the drives were a DVD and a CD, you don't mention that they have burning capabilities, so I assume that you don't have burning software installed. Burning programs can "set" the drivers. If you have burning software installed, try rerunning the installation program and if all the other tests/checks fail, try uninstalling the burning software. Nero, www.ahead.com have a utility to check the ASPI drivers, although I have not used it before.

It may be the connections, configuration, or something like that. To completely reset the drive:
Boot into Safe Mode.
Go to Device Manager and remove anything listed for CD/DVD drives.
Shutdown and disconnect the cables to the drive. Startup and boot into normal Windows (check in Device Manager that no drives are listed).
Shutdown. Recheck the configuration (jumper settings). If it is on the same data/ribbon cable as another drive, one should be set as master the other slave. (Older) CDrom drives like to be set as master on the secondary IDE ribbon cable.

Check the connections are fully seated (the other connection on the cable as well) and the connection at the motherboard. Run your finger along the back of the connector, or better still pull the connector out, reseat and check it.

When you restart go into the BIOS settings. It may list the drive in the drive configuration list or may not (it loads the optical drives at a latter stage). Check if the settings have a listing "Quick POST ", disable this (it may be easier to look through the motherboard manual to see if it there). If the menus have "Autodetect Hard Disk Drives ", run that.

If it still has the problem, find the manufacturer and model number. Look up the manufacturer's website for that model using Google or seaching at their website. Check the FAQ's for CD drives there, in case a similar problem is listed. Look for a "firmware update" for the drive and use that.

That should be a complete reset and check. Try going through those. I will see if I can find any information that may help us in the mean time.

I suppose others may say to just get a new drive, although if the problem is in the ASPI layer drivers, that is a software cause and won't solve the problem.

Matt

 

This sounds similar. Autoplay problem.
http://club.cdfreaks.com/showthread.php?t=137021

 

Autoplay repairer(?):
http://www.microsoft.com/downloads/...B6-E8FA-45C4-A171-1B389CFACDAD&displaylang=en
Probably what you will find from the previous link.

 

I hope the repairer works. It has not worked for some people, if so, try my reset & checks.

Microsoft info (whether it's helpful or not??)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q314939

 

Oh well, may as well post my search findings, if the above don't work there are one or two other suggestions (like changing the drive letter), some had success in different areas:
http://au.search.anzwers.yahoo.com/...+explorer+contents&search.x=42&search.y=9&y=y

Any Win XP people that may be around might want to sift through them.

Luck
Matt

 

I started on this before I saw all the other posts so I followed your instructions in the 16:43 post

I HAD a full DVD writer in the machine, now it has a CD writer so I decided to follow the instructions regarding the removal of ALL the writer software (there were several different programs doing writing; from audio disks, to data, to a DVD writer still installed.) I also updated the aspi files to the latest adaptec versions.

This seems to have fixed the issues. The ASPI update I did first and that did not so it.

I removed several writing programs and now all seems to be ok. I have swapped the disks several times and it seems to be working OK.

I have now seen the post about the fix program and have downloaded that and will try it if the problem comes back.

The microsoft info was interesting, but the computer has the full XP Pro - SP2 updates installed (problem supposedly fixed)

Thanks again for all your help. I have now installed the game for my son. Hopefully that means the problem is gone.

...steve

 

Let's hope it "sticks" this time.

Thanks for describing how you did it.

I suppose the main thing is that Santa's reputation has been upheld

Matt

 

Thanks again:

Santa's OK except that one of the games (Lego Star Wars) shipped with a defective disk (according to Lego - lots of them shipped this way - production issue). So I scored OK and Lego didn't

...steve