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Can't open email

Discussion in 'Internet Explorer & Microsoft Edge' started by lbfoto, 2006/09/22.

  1. 2006/09/22
    lbfoto

    lbfoto Inactive Thread Starter

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    When I try to open this one email, I get this error message: This file does not have a program associated with it for performing this action. Create association in folder options control panel.

    Name: news 9.20pdf.pdf.

    Type: unknown type.

    Can someone help me? I've never run across this before. Thanks .,
     
  2. 2006/09/22
    mailman Lifetime Subscription

    mailman Geek Member

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    Hi, lbfoto. :)

    My guess is the person that attached the file mistakenly included a period at the end of the filename. (I highlighted the offending period in red above.)

    Try saving the attachment to some location on your hard drive and then rename it to
    [FONT= "Courier New"]news 9.20pdf.pdf[/FONT] (without the trailing period). Then, when you double-click the file in Windows Explorer, it should open in Adobe Reader (assuming you have Adobe Reader installed).

    Adobe Reader can be downloaded from www.adobe.com.
     

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  4. 2006/09/22
    Rockster2U

    Rockster2U Geek Member

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    A word of caution here. Before you change the file name by eliminating the period or dot after the second pdf extension, download it (do not try to open it) and scan it with your antivirus program. Double extensions (in this case pdf.pdf.) are quite often used to mask viruses or other malware.

    ;)
     

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