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Active AntiVirus Live Removal (Again -.-)

Discussion in 'Malware and Virus Removal Archive' started by darkrecess, 2009/12/15.

  1. 2009/12/15
    darkrecess

    darkrecess Inactive Thread Starter

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    [Active] AntiVirus Live Removal (Again -.-)

    Okay, malware is not my area of expertise, but I've been around enough to know that sometimes you need help.

    I've browsed both this thread: AntiVirus Live Removal which is an active thread and this one: AntiVirus Live Removal 2nd thread which is resolved.

    I have tried every program listed, as well as others I've found that argue that they can kill this program. I have tried to open the registry to remove this program manually. Every thing I try, this program blocks me with that irritating "[insert program name] is infected ". I have tried:

    MBam
    Spyware doctor
    ComboFix (which is currently unavailable or, downloading from the two sites it lists, hits up the infected error)
    HJT
    RootRepeal
    TheAvenger
    DrWeb CureIt
    rkill
    cmd.exe to use taskkill command
    regedit from Run...

    I am completely at a loss. I have never seen a malware program this intrusive. Spyware Doctor it let me install, but would not let me run. HJT I renamed as explorer.exe and it would let it open, I would look at the initial set up screen with the EULA for a split second, and then it would close and I would get the "infected" message again.

    Any ideas?
     
    darkrecess,
    #1
  2. 2009/12/15
    darkrecess

    darkrecess Inactive Thread Starter

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    Sorry for the double post. First off, thanks to the moderator that approved this.

    Second, I've tried downloading DDS since I posted this, it got the same "infected" error.

    Also, losing internet connectivity on the infected computer is not an issue, as we have other computers in the house.

    Thanks in advance for all your help!

    ~ DarkRecess
     
    darkrecess,
    #2


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  4. 2009/12/16
    broni

    broni Moderator Malware Analyst

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    Please download ComboFix from [PM sent] to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Please, never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    NOTE. If Combofix asks you to install Recovery Console, please allow it.

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!


    Download HijackThis:
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
    by clicking on Download HijackThis Installer
    Install, and run it.
    Post HijackTHis log.
    Do NOT attempt to fix anything!

    NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator
     
    broni,
    #3

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