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Inactive 2 constant issues

Discussion in 'Malware and Virus Removal Archive' started by sukar, 2010/12/31.

  1. 2010/12/31
    sukar

    sukar Inactive Thread Starter

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    [Inactive] 2 constant issues

    i had initially made a post in the windows XP thread regarding this
    issue, but i was advised by the admin to read the malware and virus
    removal threat instructions and post my result here

    i tried to run a full scan with microsoft securtiy essentials but
    before the scan could complete my pc would restart

    when i tried to run a full scan with malwarebytes it would freeze and
    give me the following msg : "instruction at 0x7c910cce referenced
    memory at 0x091bdb68. the memory could not be read "....which i know
    is some sort of svchost.exe error

    however when i ran the perform quick scan with malwarebytes it
    performed the scan successfully and did not detect any errors

    the 2 constant errors i keep experiencing are that my firefox 3.6.13 keeps
    crashing and my pc randomly restart at times

    I have posted all the logs that are required

    thank you all for your help
     
  2. 2010/12/31
    sukar

    sukar Inactive Thread Starter

    Joined:
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    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org

    Database version: 5427

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    12/31/2010 7:23:51 PM
    mbam-log-2010-12-31 (19-23-51).txt

    Scan type: Quick scan
    Objects scanned: 128856
    Time elapsed: 4 minute(s), 54 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     

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  4. 2010/12/31
    sukar

    sukar Inactive Thread Starter

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    GMER 1.0.15.15530 - http://www.gmer.net
    Rootkit scan 2010-12-31 20:48:57
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-7 ST3808110AS rev.3.AAH
    Running: jwqbtky5.exe; Driver: C:\DOCUME~1\ZAHEER~1\LOCALS~1\Temp\uxtdipow.sys


    ---- Kernel code sections - GMER 1.0.15 ----

    .text C:\WINDOWS\system32\DRIVERS\ati2mtag.sys section is writeable [0xF6EB9000, 0x1C5D38, 0xE8000020]

    ---- User code sections - GMER 1.0.15 ----

    .text C:\WINDOWS\System32\svchost.exe[948] SHELL32.dll!DragQueryFileAorW + 69A4 7CA1ECDD 1 Byte [7C]

    ---- Devices - GMER 1.0.15 ----

    AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

    ---- EOF - GMER 1.0.15 ----
     
  5. 2010/12/31
    sukar

    sukar Inactive Thread Starter

    Joined:
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    MBRCheck, version 1.2.3
    (c) 2010, AD

    Command-line:
    Windows Version: Windows XP Professional
    Windows Information: Service Pack 3 (build 2600)
    Logical Drives Mask: 0x0000003d

    Kernel Drivers (total 120):
    0x804D7000 \WINDOWS\system32\ntkrnlpa.exe
    0x806E4000 \WINDOWS\system32\hal.dll
    0xF7A70000 \WINDOWS\system32\KDCOM.DLL
    0xF7980000 \WINDOWS\system32\BOOTVID.dll
    0xF7441000 ACPI.sys
    0xF7A72000 \WINDOWS\system32\DRIVERS\WMILIB.SYS
    0xF7430000 pci.sys
    0xF7570000 isapnp.sys
    0xF7B38000 pciide.sys
    0xF77F0000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
    0xF7580000 MountMgr.sys
    0xF7411000 ftdisk.sys
    0xF7A74000 dmload.sys
    0xF73EB000 dmio.sys
    0xF77F8000 PartMgr.sys
    0xF7590000 VolSnap.sys
    0xF73D3000 atapi.sys
    0xF75A0000 disk.sys
    0xF75B0000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
    0xF73B3000 fltmgr.sys
    0xF73A1000 sr.sys
    0xF738A000 KSecDD.sys
    0xF72FD000 Ntfs.sys
    0xF72D0000 NDIS.sys
    0xF7984000 RecAgent.sys
    0xF72B6000 Mup.sys
    0xF7670000 \SystemRoot\system32\DRIVERS\intelppm.sys
    0xF6EB8000 \SystemRoot\system32\DRIVERS\ati2mtag.sys
    0xF6EA4000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
    0xF78A0000 \SystemRoot\system32\DRIVERS\usbohci.sys
    0xF6E80000 \SystemRoot\system32\DRIVERS\USBPORT.SYS
    0xF78A8000 \SystemRoot\system32\DRIVERS\usbehci.sys
    0xF7680000 \SystemRoot\system32\DRIVERS\imapi.sys
    0xF7690000 \SystemRoot\system32\DRIVERS\cdrom.sys
    0xF76A0000 \SystemRoot\system32\DRIVERS\redbook.sys
    0xF6E5D000 \SystemRoot\system32\DRIVERS\ks.sys
    0xF78B0000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
    0xF6E35000 \SystemRoot\system32\DRIVERS\HDAudBus.sys
    0xF78B8000 \SystemRoot\system32\DRIVERS\RTL8139.SYS
    0xF6DD2000 \SystemRoot\system32\DRIVERS\slntamr.sys
    0xF7A2C000 \SystemRoot\system32\DRIVERS\SlWdmSup.sys
    0xF6DB3000 \SystemRoot\system32\DRIVERS\Mtlmnt5.sys
    0xF78C0000 \SystemRoot\System32\Drivers\Modem.SYS
    0xF78C8000 \SystemRoot\system32\DRIVERS\fdc.sys
    0xF76B0000 \SystemRoot\system32\DRIVERS\serial.sys
    0xF7A38000 \SystemRoot\system32\DRIVERS\serenum.sys
    0xF6D77000 \SystemRoot\system32\DRIVERS\parport.sys
    0xF76C0000 \SystemRoot\system32\DRIVERS\i8042prt.sys
    0xF78D0000 \SystemRoot\system32\DRIVERS\mouclass.sys
    0xF78D8000 \SystemRoot\system32\DRIVERS\kbdclass.sys
    0xF7C9C000 \SystemRoot\system32\DRIVERS\audstub.sys
    0xF76D0000 \SystemRoot\system32\DRIVERS\rasl2tp.sys
    0xF7A3C000 \SystemRoot\system32\DRIVERS\ndistapi.sys
    0xF6D60000 \SystemRoot\system32\DRIVERS\ndiswan.sys
    0xF76E0000 \SystemRoot\system32\DRIVERS\raspppoe.sys
    0xF76F0000 \SystemRoot\system32\DRIVERS\raspptp.sys
    0xF78E0000 \SystemRoot\system32\DRIVERS\TDI.SYS
    0xF6D4F000 \SystemRoot\system32\DRIVERS\psched.sys
    0xF7700000 \SystemRoot\system32\DRIVERS\msgpc.sys
    0xF78E8000 \SystemRoot\system32\DRIVERS\ptilink.sys
    0xF78F0000 \SystemRoot\system32\DRIVERS\raspti.sys
    0xF6D1F000 \SystemRoot\system32\DRIVERS\rdpdr.sys
    0xF7710000 \SystemRoot\system32\DRIVERS\termdd.sys
    0xF7A7C000 \SystemRoot\system32\DRIVERS\swenum.sys
    0xF6CC1000 \SystemRoot\system32\DRIVERS\update.sys
    0xF7A58000 \SystemRoot\system32\DRIVERS\mssmbios.sys
    0xF7720000 \SystemRoot\System32\Drivers\NDProxy.SYS
    0xF7750000 \SystemRoot\system32\DRIVERS\usbhub.sys
    0xF7A7E000 \SystemRoot\system32\DRIVERS\USBD.SYS
    0xF2245000 \SystemRoot\system32\drivers\RtkHDAud.sys
    0xF2221000 \SystemRoot\system32\drivers\portcls.sys
    0xF7760000 \SystemRoot\system32\drivers\drmk.sys
    0xF7A14000 \SystemRoot\system32\drivers\MODEMCSA.sys
    0xF78F8000 \SystemRoot\system32\DRIVERS\flpydisk.sys
    0xF11D6000 \SystemRoot\system32\DRIVERS\MpFilter.sys
    0xF7910000 \SystemRoot\system32\DRIVERS\USBSTOR.SYS
    0xF7A8A000 \SystemRoot\System32\Drivers\Fs_Rec.SYS
    0xF7C42000 \SystemRoot\System32\Drivers\Null.SYS
    0xF7A8C000 \SystemRoot\System32\Drivers\Beep.SYS
    0xF7920000 \SystemRoot\System32\drivers\vga.sys
    0xF7A8E000 \SystemRoot\System32\Drivers\mnmdd.SYS
    0xF7A90000 \SystemRoot\System32\DRIVERS\RDPCDD.sys
    0xF7928000 \SystemRoot\System32\Drivers\Msfs.SYS
    0xF7930000 \SystemRoot\System32\Drivers\Npfs.SYS
    0xF6D8F000 \SystemRoot\system32\DRIVERS\rasacd.sys
    0xF117B000 \SystemRoot\system32\DRIVERS\ipsec.sys
    0xF1122000 \SystemRoot\system32\DRIVERS\tcpip.sys
    0xF10FA000 \SystemRoot\system32\DRIVERS\netbt.sys
    0xF10D4000 \SystemRoot\system32\DRIVERS\ipnat.sys
    0xF10B2000 \SystemRoot\System32\drivers\afd.sys
    0xF77A0000 \SystemRoot\system32\DRIVERS\wanarp.sys
    0xF77B0000 \SystemRoot\system32\DRIVERS\netbios.sys
    0xF1087000 \SystemRoot\system32\DRIVERS\rdbss.sys
    0xF1017000 \SystemRoot\system32\DRIVERS\mrxsmb.sys
    0xF77C0000 \SystemRoot\System32\Drivers\Fips.SYS
    0xF0FCB000 \SystemRoot\System32\Drivers\Fastfat.SYS
    0xF0FB3000 \SystemRoot\System32\Drivers\dump_atapi.sys
    0xF7AA0000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS
    0xBF800000 \SystemRoot\System32\win32k.sys
    0xF2211000 \SystemRoot\System32\drivers\Dxapi.sys
    0xF7938000 \SystemRoot\System32\watchdog.sys
    0xBF000000 \SystemRoot\System32\drivers\dxg.sys
    0xF7C12000 \SystemRoot\System32\drivers\dxgthk.sys
    0xBF012000 \SystemRoot\System32\ati2dvag.dll
    0xBF065000 \SystemRoot\System32\ati2cqag.dll
    0xBF0FE000 \SystemRoot\System32\atikvmag.dll
    0xBF182000 \SystemRoot\System32\atiok3x2.dll
    0xBF1CD000 \SystemRoot\System32\ati3duag.dll
    0xBF572000 \SystemRoot\System32\ativvaxx.dll
    0xEEB8F000 \SystemRoot\system32\DRIVERS\ndisuio.sys
    0xEE84E000 \SystemRoot\system32\DRIVERS\mrxdav.sys
    0xF7ADC000 \SystemRoot\System32\Drivers\ParVdm.SYS
    0xEE6DE000 \SystemRoot\system32\DRIVERS\srv.sys
    0xEE5B1000 \SystemRoot\system32\drivers\wdmaud.sys
    0xEE8EB000 \SystemRoot\system32\drivers\sysaudio.sys
    0xEE1B0000 \SystemRoot\System32\Drivers\HTTP.sys
    0xF77E0000 \SystemRoot\System32\Drivers\Cdfs.SYS
    0xEDD91000 \??\C:\DOCUME~1\ZAHEER~1\LOCALS~1\Temp\uxtdipow.sys
    0xEDD66000 \SystemRoot\system32\drivers\kmixer.sys
    0x7C900000 \WINDOWS\system32\ntdll.dll

    Processes (total 29):
    0 System Idle Process
    4 System
    492 C:\WINDOWS\system32\smss.exe
    540 csrss.exe
    572 C:\WINDOWS\system32\winlogon.exe
    616 C:\WINDOWS\system32\services.exe
    628 C:\WINDOWS\system32\lsass.exe
    792 C:\WINDOWS\system32\ati2evxx.exe
    812 C:\WINDOWS\system32\svchost.exe
    868 svchost.exe
    908 C:\Program Files\Microsoft Security Essentials\MsMpEng.exe
    948 C:\WINDOWS\system32\svchost.exe
    1024 svchost.exe
    1072 svchost.exe
    1196 C:\WINDOWS\system32\ati2evxx.exe
    1228 C:\WINDOWS\system32\spoolsv.exe
    1356 svchost.exe
    1460 C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    1496 C:\Program Files\Bonjour\mDNSResponder.exe
    1548 C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    1664 C:\WINDOWS\system32\slserv.exe
    1728 C:\WINDOWS\system32\svchost.exe
    1948 C:\WINDOWS\explorer.exe
    1592 alg.exe
    1644 C:\WINDOWS\system32\ctfmon.exe
    1760 C:\Program Files\Messenger\msmsgs.exe
    2092 C:\Program Files\iPod\bin\iPodService.exe
    3564 C:\WINDOWS\system32\wuauclt.exe
    2636 F:\MBRCheck.exe

    \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`00007e00 (NTFS)

    PhysicalDrive0 Model Number: ST3808110AS, Rev: 3.AAH

    Size Device Name MBR Status
    --------------------------------------------
    74 GB \\.\PhysicalDrive0 Windows XP MBR code detected
    SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A


    Done!
     
  6. 2010/12/31
    sukar

    sukar Inactive Thread Starter

    Joined:
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    DDS (Ver_10-12-12.02) - NTFSx86
    Run by Zaheer Hussain at 20:52:04.95 on Fri 12/31/2010
    Internet Explorer: 8.0.6001.18702
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.571 [GMT 5:00]

    AV: Microsoft Security Essentials *Enabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

    ============== Running Processes ===============

    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    F:\dds.scr

    ============== Pseudo HJT Report ===============

    uInternet Settings,ProxyOverride = <local>;*.local
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
    mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
    mRun: [RTHDCPL] RTHDCPL.EXE
    mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe
    mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe "
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe "
    mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
    dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    Notify: AtiExtEvent - Ati2evxx.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\zaheer~1\applic~1\mozilla\firefox\profiles\82nl9yny.default\
    FF - plugin: c:\program files\veetle\player\npvlc.dll
    FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

    ============= SERVICES / DRIVERS ===============

    R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 151216]
    S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2010-8-28 1691480]

    =============== Created Last 30 ================

    2010-12-31 14:17:10 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-12-31 14:17:00 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-12-31 12:51:23 -------- d-----w- c:\program files\SIW
    2010-12-31 11:53:29 -------- d-----w- c:\docume~1\alluse~1\applic~1\RegCure
    2010-12-31 10:45:34 6273872 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{f94eb21a-bb8e-4dc8-9959-b6bc50702eca}\mpengine.dll
    2010-12-31 10:35:02 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-12-29 17:39:25 -------- d-----w- c:\docume~1\zaheer~1\applic~1\Malwarebytes
    2010-12-29 17:39:18 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
    2010-12-27 14:00:54 10368 -c--a-w- c:\windows\system32\dllcache\hidusb.sys
    2010-12-27 14:00:54 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys
    2010-12-16 10:48:48 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
    2010-12-16 10:48:48 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
    2010-12-16 10:48:48 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
    2010-12-16 10:48:47 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
    2010-12-16 10:48:46 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
    2010-12-16 10:48:45 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
    2010-12-16 10:48:43 11080704 -c----w- c:\windows\system32\dllcache\ieframe.dll
    2010-12-16 10:42:21 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
    2010-12-16 10:41:22 45568 -c----w- c:\windows\system32\dllcache\wab.exe
    2010-12-15 14:56:13 -------- d-----w- c:\docume~1\zaheer~1\locals~1\applic~1\Conduit
    2010-12-15 14:56:00 -------- d-----w- c:\docume~1\zaheer~1\locals~1\applic~1\Temp
    2010-12-14 16:56:15 -------- d-sh--w- c:\documents and settings\zaheer hussain\IECompatCache

    ==================== Find3M ====================

    2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
    2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2010-11-06 00:26:58 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
    2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
    2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
    2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
    2010-10-19 20:51:33 222080 ------w- c:\windows\system32\MpSigStub.exe

    ============= FINISH: 20:52:26.04 ===============
     
  7. 2010/12/31
    sukar

    sukar Inactive Thread Starter

    Joined:
    2010/12/31
    Messages:
    15
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    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_10-12-12.02)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 8/27/2010 12:40:56 PM
    System Uptime: 12/31/2010 7:15:32 PM (1 hours ago)

    Motherboard: Intel Corporation | | D101GGC
    Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Socket 775 | 3000/200mhz

    ==== Disk Partitions =========================

    A: is Removable
    C: is FIXED (NTFS) - 75 GiB total, 59.3 GiB free.
    D: is CDROM ()
    E: is CDROM ()
    F: is Removable

    ==== Disabled Device Manager Items =============

    Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
    Description: SM Bus Controller
    Device ID: PCI\VEN_1002&DEV_4372&SUBSYS_D6008086&REV_82\3&61AAA01&0&A0
    Manufacturer:
    Name: SM Bus Controller
    PNP Device ID: PCI\VEN_1002&DEV_4372&SUBSYS_D6008086&REV_82\3&61AAA01&0&A0
    Service:

    ==== System Restore Points ===================

    RP64: 10/3/2010 2:01:15 PM - System Checkpoint
    RP65: 10/4/2010 6:34:36 PM - Software Distribution Service 3.0
    RP66: 10/5/2010 7:21:49 PM - Software Distribution Service 3.0
    RP67: 10/6/2010 7:55:27 PM - System Checkpoint
    RP68: 10/6/2010 8:14:33 PM - Software Distribution Service 3.0
    RP69: 10/7/2010 8:29:07 PM - Software Distribution Service 3.0
    RP70: 10/8/2010 9:14:34 PM - Software Distribution Service 3.0
    RP71: 10/9/2010 9:48:55 PM - System Checkpoint
    RP72: 10/10/2010 11:17:05 PM - Software Distribution Service 3.0
    RP73: 10/12/2010 6:26:13 PM - Software Distribution Service 3.0
    RP74: 10/12/2010 10:41:43 PM - Software Distribution Service 3.0
    RP75: 10/13/2010 6:32:52 PM - Software Distribution Service 3.0
    RP76: 10/14/2010 7:00:07 PM - System Checkpoint
    RP77: 10/14/2010 9:17:10 PM - Software Distribution Service 3.0
    RP78: 10/15/2010 9:51:11 PM - System Checkpoint
    RP79: 10/16/2010 12:08:21 PM - Software Distribution Service 3.0
    RP80: 10/17/2010 2:19:15 PM - System Checkpoint
    RP81: 10/18/2010 8:40:13 AM - Software Distribution Service 3.0
    RP82: 10/19/2010 8:51:24 AM - System Checkpoint
    RP83: 10/19/2010 6:17:51 PM - Software Distribution Service 3.0
    RP84: 10/20/2010 6:28:11 PM - Software Distribution Service 3.0
    RP85: 10/21/2010 6:57:50 PM - System Checkpoint
    RP86: 10/22/2010 5:40:35 PM - Software Distribution Service 3.0
    RP87: 10/23/2010 6:22:34 PM - System Checkpoint
    RP88: 10/24/2010 2:37:05 AM - Software Distribution Service 3.0
    RP89: 10/24/2010 9:11:31 PM - Software Distribution Service 3.0
    RP90: 10/24/2010 11:54:08 PM - Removed Windows Live Upload Tool
    RP91: 10/24/2010 11:54:23 PM - Removed Windows Live Sign-in Assistant
    RP92: 10/25/2010 12:00:38 AM - Installed MSN Messenger 7.5
    RP93: 10/25/2010 10:55:51 PM - Removed Windows Live Sign-in Assistant
    RP94: 10/25/2010 10:56:07 PM - Removed Windows Live Upload Tool
    RP95: 10/25/2010 11:00:13 PM - Installed MSN Messenger 7.5
    RP96: 10/25/2010 11:01:28 PM - Removed MSN Messenger 7.5
    RP97: 10/25/2010 11:05:06 PM - Installed Windows Live Messenger
    RP98: 10/25/2010 11:06:13 PM - Removed Windows Live Messenger
    RP99: 10/25/2010 11:13:00 PM - Installed Windows Live Messenger
    RP100: 10/25/2010 11:23:18 PM - Software Distribution Service 3.0
    RP101: 10/27/2010 12:15:58 AM - Software Distribution Service 3.0
    RP102: 10/28/2010 8:45:29 AM - Software Distribution Service 3.0
    RP103: 10/29/2010 6:17:35 PM - Software Distribution Service 3.0
    RP104: 10/30/2010 8:25:25 PM - System Checkpoint
    RP105: 10/30/2010 11:54:18 PM - Removed Skype Toolbars
    RP106: 10/30/2010 11:54:30 PM - Removed Skypeâ„¢ 5.0
    RP107: 10/31/2010 10:48:12 PM - Software Distribution Service 3.0
    RP108: 11/1/2010 11:16:46 PM - Software Distribution Service 3.0
    RP109: 11/2/2010 12:13:03 AM - Software Distribution Service 3.0
    RP110: 11/3/2010 12:56:37 AM - System Checkpoint
    RP111: 11/3/2010 8:27:03 AM - Software Distribution Service 3.0
    RP112: 11/4/2010 8:37:15 AM - Software Distribution Service 3.0
    RP113: 11/5/2010 8:45:23 AM - Software Distribution Service 3.0
    RP114: 11/6/2010 12:14:59 PM - Software Distribution Service 3.0
    RP115: 11/7/2010 12:46:52 PM - Software Distribution Service 3.0
    RP116: 11/7/2010 8:42:29 PM - Installed Windows Media Player 11
    RP117: 11/7/2010 8:45:01 PM - Software Distribution Service 3.0
    RP118: 11/8/2010 5:43:33 PM - Software Distribution Service 3.0
    RP119: 11/9/2010 6:22:45 PM - System Checkpoint
    RP120: 11/10/2010 4:51:47 PM - Software Distribution Service 3.0
    RP121: 11/11/2010 5:17:21 PM - Software Distribution Service 3.0
    RP122: 11/12/2010 6:16:11 PM - System Checkpoint
    RP123: 11/12/2010 9:27:25 PM - Software Distribution Service 3.0
    RP124: 11/14/2010 1:16:32 AM - Software Distribution Service 3.0
    RP125: 11/15/2010 3:27:27 PM - Software Distribution Service 3.0
    RP126: 11/16/2010 3:53:53 PM - System Checkpoint
    RP127: 11/17/2010 12:06:19 PM - Software Distribution Service 3.0
    RP128: 11/18/2010 4:52:43 PM - Software Distribution Service 3.0
    RP129: 11/19/2010 5:44:20 PM - System Checkpoint
    RP130: 11/20/2010 1:14:40 PM - Software Distribution Service 3.0
    RP131: 11/21/2010 2:58:36 PM - System Checkpoint
    RP132: 11/22/2010 3:21:00 PM - Software Distribution Service 3.0
    RP133: 11/23/2010 6:19:46 PM - Software Distribution Service 3.0
    RP134: 11/24/2010 6:20:12 PM - System Checkpoint
    RP135: 11/25/2010 8:45:28 AM - Software Distribution Service 3.0
    RP136: 11/26/2010 12:45:21 PM - Software Distribution Service 3.0
    RP137: 11/27/2010 5:32:49 PM - Software Distribution Service 3.0
    RP138: 11/28/2010 6:25:30 PM - System Checkpoint
    RP139: 11/28/2010 10:20:17 PM - Software Distribution Service 3.0
    RP140: 11/30/2010 12:15:01 AM - System Checkpoint
    RP141: 11/30/2010 5:54:57 PM - Software Distribution Service 3.0
    RP142: 12/1/2010 6:20:03 PM - System Checkpoint
    RP143: 12/2/2010 8:46:41 AM - Software Distribution Service 3.0
    RP144: 12/3/2010 8:53:32 AM - Software Distribution Service 3.0
    RP145: 12/4/2010 12:20:33 PM - Software Distribution Service 3.0
    RP146: 12/5/2010 1:04:08 PM - Software Distribution Service 3.0
    RP147: 12/6/2010 6:21:18 PM - Software Distribution Service 3.0
    RP148: 12/7/2010 6:57:55 PM - System Checkpoint
    RP149: 12/8/2010 - Software Distribution Service 3.0
    RP150: 12/9/2010 12:04:36 AM - System Checkpoint
    RP151: 12/9/2010 8:34:31 AM - Software Distribution Service 3.0
    RP152: 12/10/2010 8:37:04 AM - Software Distribution Service 3.0
    RP153: 12/11/2010 12:08:57 PM - Software Distribution Service 3.0
    RP154: 12/12/2010 12:30:14 PM - System Checkpoint
    RP155: 12/12/2010 2:27:27 PM - Software Distribution Service 3.0
    RP156: 12/13/2010 6:00:57 PM - Software Distribution Service 3.0
    RP157: 12/14/2010 6:18:11 PM - System Checkpoint
    RP158: 12/14/2010 11:05:59 PM - Software Distribution Service 3.0
    RP159: 12/15/2010 11:15:00 PM - System Checkpoint
    RP160: 12/16/2010 11:24:18 AM - Software Distribution Service 3.0
    RP161: 12/17/2010 2:47:02 AM - Software Distribution Service 3.0
    RP162: 12/17/2010 1:50:58 PM - Software Distribution Service 3.0
    RP163: 12/18/2010 2:01:16 PM - System Checkpoint
    RP164: 12/18/2010 2:50:28 PM - Software Distribution Service 3.0
    RP165: 12/18/2010 3:01:44 PM - Software Distribution Service 3.0
    RP166: 12/19/2010 3:28:58 PM - System Checkpoint
    RP167: 12/20/2010 5:52:41 PM - Software Distribution Service 3.0
    RP168: 12/21/2010 6:38:15 PM - System Checkpoint
    RP169: 12/22/2010 8:38:04 AM - Software Distribution Service 3.0
    RP170: 12/23/2010 8:41:50 AM - Software Distribution Service 3.0
    RP171: 12/24/2010 5:07:56 PM - Software Distribution Service 3.0
    RP172: 12/25/2010 5:45:00 PM - System Checkpoint
    RP173: 12/26/2010 12:50:37 PM - Software Distribution Service 3.0
    RP174: 12/27/2010 3:31:20 PM - Software Distribution Service 3.0
    RP175: 12/28/2010 5:48:36 PM - Software Distribution Service 3.0
    RP176: 12/29/2010 6:13:11 PM - System Checkpoint
    RP177: 12/29/2010 9:20:15 PM - Software Distribution Service 3.0
    RP178: 12/30/2010 8:23:35 PM - Restore Operation
    RP179: 12/31/2010 12:51:24 AM - Software Distribution Service 3.0
    RP180: 12/31/2010 5:02:51 PM - RegCure Backup

    ==== Installed Programs ======================

    µTorrent
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Reader 9.4.1
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ATI - Software Uninstall Utility
    ATI Catalyst Control Center
    ATI Display Driver
    Bonjour
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center HydraVision Full
    Catalyst Control Center Localization All
    ccc-core-preinstall
    ccc-core-static
    ccc-utility
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    Grandmaster Chess Tournament
    High Definition Audio Driver Package - KB888111
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB981793)
    hp deskjet 5550 series
    hp deskjet 5550 series (Remove only)
    hp print screen utility
    iTunes
    K-Lite Codec Pack 6.3.5 (Full)
    Malwarebytes' Anti-Malware
    Microsoft Antimalware
    Microsoft Application Error Reporting
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Professional Plus 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Security Essentials
    Microsoft Software Update for Web Folders (English) 12
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Mozilla Firefox (3.6.13)
    MSVCRT
    QuickTime
    Realtek High Definition Audio Driver
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2344875)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for 2007 Microsoft Office System (KB982312)
    Security Update for Microsoft Office Excel 2007 (KB982308)
    Security Update for Microsoft Office PowerPoint 2007 (KB982158)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player (KB979402)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981349)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Segoe UI
    SIW version 2010.07.14
    Skins
    Update for 2007 Microsoft Office System (KB967642)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Veetle TV 0.9.18
    WebFldrs XP
    Windows Internet Explorer 8
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Live Upload Tool
    Windows XP Service Pack 3
    WinRAR
    Yahoo! Messenger

    ==== Event Viewer Messages From Past Week ========

    12/31/2010 8:52:07 PM, error: Service Control Manager [7016] - The SmartLinkService service has reported an invalid current state 0.
    12/31/2010 7:27:19 PM, error: atapi [9] - The device, \Device\Ide\IdePort2, did not respond within the timeout period.
    12/31/2010 7:13:19 PM, error: Service Control Manager [7034] - The SmartLinkService service terminated unexpectedly. It has done this 1 time(s).
    12/31/2010 7:13:19 PM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
    12/31/2010 7:13:19 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
    12/31/2010 7:13:19 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    12/31/2010 7:13:18 PM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s).
    12/31/2010 7:12:17 PM, error: System Error [1003] - Error code 10000050, parameter1 c15c397c, parameter2 00000000, parameter3 80505f37, parameter4 00000000.
    12/31/2010 4:52:19 PM, error: System Error [1003] - Error code 10000050, parameter1 c414997c, parameter2 00000000, parameter3 80505f37, parameter4 00000000.
    12/31/2010 4:40:56 PM, error: Microsoft Antimalware [5008] - Microsoft Antimalware engine has been terminated due to an unexpected error. Failure Type: Crash Exception code: 0xc0000005 Resource: file:C:\WINDOWS\system32\ieframe.dll
    12/31/2010 4:40:56 PM, error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
    12/31/2010 4:40:56 PM, error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
    12/31/2010 3:45:30 PM, error: Microsoft Antimalware [5008] - Microsoft Antimalware engine has been terminated due to an unexpected error. Failure Type: Crash Exception code: 0xc0000005 Resource: file:C:\WINDOWS\system32\drivers\Msfs.sys
    12/31/2010 3:45:30 PM, error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
    12/31/2010 3:45:30 PM, error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
    12/30/2010 8:33:15 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf8931d4, parameter3 ee428690, parameter4 00000000.
    12/30/2010 7:18:56 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf927d63, parameter3 ee3ecc30, parameter4 00000000.
    12/30/2010 7:18:46 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf927d66, parameter3 ee490c30, parameter4 00000000.
    12/30/2010 7:16:10 PM, error: Microsoft Antimalware [5008] - Microsoft Antimalware engine has been terminated due to an unexpected error. Failure Type: Crash Exception code: 0xc0000005 Resource: file:C:\MSOCache\All Users\{90120000-0011-0000-0000-0000000FF1CE}-C\ProPlsWW.cab->OFFDIAG.EXE_0001
    12/30/2010 7:16:10 PM, error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
    12/30/2010 7:16:10 PM, error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
    12/29/2010 9:41:22 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf80ef90, parameter3 ee591c88, parameter4 00000000.
    12/29/2010 9:41:20 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf80faf3, parameter3 ee7f66d0, parameter4 00000000.
    12/29/2010 9:35:35 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf08ee7a, parameter3 edc9c768, parameter4 00000000.
    12/29/2010 11:37:09 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf87b56a, parameter3 ee1c292c, parameter4 00000000.
    12/28/2010 8:27:31 AM, error: System Error [1003] - Error code 1000000a, parameter1 00000002, parameter2 0000001c, parameter3 00000001, parameter4 804fb03c.
    12/28/2010 5:49:37 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB972696 (Definition 1.95.2722.0).
    12/28/2010 5:48:52 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.95.2656.0 Update Source: Microsoft Update Server Update Stage: Install Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.6402.0 Error code: 0x80070643 Error description: Fatal error during installation.
    12/28/2010 5:48:49 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: 1.95.2722.0 Previous Signature Version: 1.95.2656.0 Update Source: User Update Stage: Install Source Path: Signature Type: AntiVirus Update Type: Delta User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.6402.0 Previous Engine Version: 1.1.6402.0 Error code: 0x8050a005 Error description: The program can't find definition files that help detect unwanted software. Check for updates to the definition files, and then try again. For information on installing updates, see Help and Support.
    12/28/2010 5:48:49 PM, error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: 1.95.2722.0 Previous Signature Version: 1.95.2656.0 Update Source: User Update Stage: Install Source Path: Signature Type: AntiSpyware Update Type: Delta User: NT AUTHORITY\SYSTEM Current Engine Version: 1.1.6402.0 Previous Engine Version: 1.1.6402.0 Error code: 0x8050a005 Error description: The program can't find definition files that help detect unwanted software. Check for updates to the definition files, and then try again. For information on installing updates, see Help and Support.
    12/27/2010 3:20:53 PM, error: Dhcp [1002] - The IP address lease 192.168.1.33 for the Network Card with network address 0016767819E2 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    12/26/2010 5:52:01 PM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Microsoft Antimalware Service service, but this action failed with the following error: An instance of the service is already running.
    12/26/2010 5:51:46 PM, error: Service Control Manager [7031] - The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service.
    12/26/2010 5:51:04 PM, error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: On Access Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
    12/26/2010 5:51:04 PM, error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Behavior Monitoring Error Code: 0x80070006 Error description: The handle is invalid. Reason: The filter driver was unloaded unexpectedly.
    12/26/2010 5:50:56 PM, error: Microsoft Antimalware [5008] - Microsoft Antimalware engine has been terminated due to an unexpected error. Failure Type: Crash Exception code: 0xc0000005 Resource: file:C:\Documents and Settings\Zaheer Hussain\Local Settings\Temp\iet3D.tmp.exe->(WiseSfx)->(ZipSfx)->UNWISE32.EXE
    12/26/2010 5:33:30 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf092e2d, parameter3 ededf69c, parameter4 00000000.

    ==== End Of File ===========================
     
  8. 2010/12/31
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    I don't see much here, but we can keep checking...

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ==============================================================

    Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

    [color= "Blue"]**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**[/color]
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
      • Click on [color= "Red"]this link[/color] to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • [color= "Red"]WARNING:[/color] Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results ". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion ", restart computer to fix the issue.



    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    Rkill.com
    Rkill.scr
    Rkill.pif
    Rkill.exe

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  9. 2010/12/31
    sukar

    sukar Inactive Thread Starter

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    ComboFix 10-12-31.01 - Zaheer Hussain 01/01/2011 1:02.1.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.561 [GMT 5:00]
    Running from: c:\documents and settings\Zaheer Hussain\Desktop\ComboFix.exe
    AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
    .

    ((((((((((((((((((((((((( Files Created from 2010-11-28 to 2010-12-31 )))))))))))))))))))))))))))))))
    .

    2010-12-31 11:53 . 2010-12-31 12:03 -------- d-----w- c:\documents and settings\All Users\Application Data\RegCure
    2010-12-31 10:45 . 2010-11-10 04:33 6273872 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{F94EB21A-BB8E-4DC8-9959-B6BC50702ECA}\mpengine.dll
    2010-12-31 10:35 . 2010-12-31 17:26 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-12-29 17:39 . 2010-12-29 17:39 -------- d-----w- c:\documents and settings\Zaheer Hussain\Application Data\Malwarebytes
    2010-12-29 17:39 . 2010-12-29 17:39 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
    2010-12-27 14:00 . 2008-04-13 18:45 10368 -c--a-w- c:\windows\system32\dllcache\hidusb.sys
    2010-12-27 14:00 . 2008-04-13 18:45 10368 ----a-w- c:\windows\system32\drivers\hidusb.sys
    2010-12-16 10:48 . 2010-11-06 00:26 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
    2010-12-16 10:48 . 2010-11-06 00:26 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
    2010-12-16 10:48 . 2010-11-06 00:26 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
    2010-12-16 10:48 . 2010-11-06 00:26 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
    2010-12-16 10:48 . 2010-11-06 00:26 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
    2010-12-16 10:48 . 2010-11-06 00:26 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
    2010-12-16 10:48 . 2010-11-06 00:26 11080704 -c----w- c:\windows\system32\dllcache\ieframe.dll
    2010-12-16 10:42 . 2010-11-02 15:17 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
    2010-12-16 10:41 . 2010-10-11 14:59 45568 -c----w- c:\windows\system32\dllcache\wab.exe
    2010-12-15 14:56 . 2010-12-29 15:05 -------- d-----w- c:\documents and settings\Zaheer Hussain\Local Settings\Application Data\Conduit
    2010-12-15 14:56 . 2010-12-15 14:56 -------- d-----w- c:\documents and settings\Zaheer Hussain\Local Settings\Application Data\Temp
    2010-12-14 16:56 . 2010-12-14 16:56 -------- d-sh--w- c:\documents and settings\Zaheer Hussain\IECompatCache

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-11-18 18:12 . 2010-08-27 07:36 81920 ----a-w- c:\windows\system32\isign32.dll
    2010-11-10 04:33 . 2010-08-28 15:15 6273872 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
    2010-11-06 00:26 . 2004-08-04 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
    2010-11-06 00:26 . 2004-08-04 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2010-11-06 00:26 . 2004-08-04 12:00 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
    2010-11-03 12:25 . 2004-08-04 12:00 385024 ----a-w- c:\windows\system32\html.iec
    2010-11-02 15:17 . 2004-08-04 12:00 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
    2010-10-28 13:13 . 2004-08-04 12:00 290048 ----a-w- c:\windows\system32\atmfd.dll
    2010-10-26 13:25 . 2004-08-04 12:00 1853312 ----a-w- c:\windows\system32\win32k.sys
    2010-10-24 19:01 . 2010-10-24 19:01 15256 ----a-w- c:\documents and settings\Zaheer Hussain\Application Data\Microsoft\IdentityCRL\ppcrlconfig.dll
    2010-10-19 20:51 . 2010-08-27 12:33 222080 ------w- c:\windows\system32\MpSigStub.exe
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSSE "= "c:\program files\Microsoft Security Essentials\msseces.exe" [2010-09-14 1094224]
    "RTHDCPL "= "RTHDCPL.EXE" [2010-07-28 19557480]
    "HPDJ Taskbar Utility "= "c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe" [2002-03-18 188416]
    "StartCCC "= "c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-02-10 61440]
    "QuickTime Task "= "c:\program files\QuickTime\QTTask.exe" [2010-08-10 421888]
    "iTunesHelper "= "c:\program files\iTunes\iTunesHelper.exe" [2010-09-01 421160]
    "Adobe Reader Speed Launcher "= "c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2010-09-22 35760]
    "Adobe ARM "= "c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-20 932288]

    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "DWQueuedReporting "= "c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-03 435096]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
    @= "Service "

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe "=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE "=
    "c:\\Program Files\\uTorrent\\uTorrent.exe "=
    "%windir%\\Network Diagnostic\\xpnetdiag.exe "=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe "=
    "c:\\Program Files\\iTunes\\iTunes.exe "=
    "c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe "=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe "=
    "c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe "=
    "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe "=

    S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [8/28/2010 10:42 PM 1691480]
    .
    .
    ------- Supplementary Scan -------
    .
    uInternet Settings,ProxyOverride = <local>;*.local
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
    FF - ProfilePath - c:\documents and settings\Zaheer Hussain\Application Data\Mozilla\Firefox\Profiles\82nl9yny.default\
    FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2011-01-01 01:08
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------

    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @= "FlashBroker "
    "LocalizedString "= "@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe,-101 "

    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled "=dword:00000001

    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @= "c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10k_ActiveX.exe "

    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @= "{FAB3E735-69C7-453B-A446-B6823C6DF1C9} "

    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @= "IFlashBroker4 "

    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @= "{00020424-0000-0000-C000-000000000046} "

    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @= "{FAB3E735-69C7-453B-A446-B6823C6DF1C9} "
    "Version "= "1.0 "
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'winlogon.exe'(568)
    c:\windows\system32\Ati2evxx.dll

    - - - - - - - > 'explorer.exe'(1348)
    c:\windows\system32\WININET.dll
    c:\windows\system32\ieframe.dll
    c:\windows\system32\webcheck.dll
    .
    Completion time: 2011-01-01 01:15:34
    ComboFix-quarantined-files.txt 2010-12-31 20:15

    Pre-Run: 63,595,089,920 bytes free
    Post-Run: 63,554,052,096 bytes free

    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT= "Microsoft Windows Recovery Console" /cmdcons
    UnsupportedDebug= "do not select this" /debug
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS= "Microsoft Windows XP Professional" /noexecute=optin /fastdetect

    - - End Of File - - 9B1066C389E2C0CB288B517032FE0A62
     
  10. 2010/12/31
    broni

    broni Moderator Malware Analyst

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    Nothing there....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • IMPORTANT! UN-check Remove found threats
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
  11. 2011/01/01
    sukar

    sukar Inactive Thread Starter

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    NOTE** MY PC AUTOMATICALLY RESTARTED DURING THE ESET SCAN AND IT DID NOT FIND ANY ERRORS (HENCE NO REPORT)


    Results of screen317's Security Check version 0.99.7
    Windows XP Service Pack 3
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Security Center service is not running! This report may not be accurate!
    Microsoft Security Essentials
    Antivirus up to date!
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Adobe Flash Player 10.1.102.64
    Adobe Reader 9.4.1
    Out of date Adobe Reader installed!
    Mozilla Firefox (3.6.13)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Windows Defender MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    ``````````End of Log````````````
     
  12. 2011/01/01
    sukar

    sukar Inactive Thread Starter

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    everytime my pc restarts it states it has recovered from a serious error
    next time it does ill try getting some sort of detailed report on it

    when i try to run malwarebytes to perform a full scan i get this msg "

    malwarebytes anti malware: mbam.exe - application error

    the instruction "0x7c90fb88" referenced memory at "0x7ffddc2a ". The memory could not be "written "
     
    Last edited: 2011/01/01
  13. 2011/01/01
    broni

    broni Moderator Malware Analyst

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    Please, do.

    ================================================================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.
    On this page:

    [​IMG]

    make sure, you have both boxes UN-checked AND (important!) click on Decline button

    ===============================================================

    Regarding MBAM...

    1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.
    2. Restart your computer (very important).
    3. Download and run this utility.
    4. It will ask to restart your computer (please allow it to).
    5. After the computer restarts, install the latest version from here.

    ================================================================

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
  14. 2011/01/02
    sukar

    sukar Inactive Thread Starter

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    i have currently 3 adobe software installed

    adobe flash player 10 activeX
    adobe flash player 10 plugin
    adobe reader 9.4.1

    should i uninstall all 3 after installing the new file?

    after install malware do i perform a full scan?

    what is OTL?
     
    Last edited: 2011/01/02
  15. 2011/01/02
    sukar

    sukar Inactive Thread Starter

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    so my pc keeps starting itself still
    this is the msg that was displayed (note: this message does not always appear, more of a once in a while thing)

    the system has recovered from a serious error
    a log of this error has been created
    to see what data this error report contains, click here
    then i do click there, this is displayed:

    error signature:
    BCCode : 1000008e BCP1 : C0000005 BCP2 : 8052A917 BCP3 : EE405B18
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    to view our technical information about the error report, click here:
    when i click here, this is displayed:

    C:\DOCUME~1\ZAHEER~1\LOCALS~1\Temp\WERb668.dir00\Mini010211-02.dmp
    C:\DOCUME~1\ZAHEER~1\LOCALS~1\Temp\WERb668.dir00\sysdata.xml
     
  16. 2011/01/02
    broni

    broni Moderator Malware Analyst

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    No. You need first two. Only Adobe Reader has to be updated.

    You must have some other issues then...

    Finish all of my steps first...
     
  17. 2011/01/02
    sukar

    sukar Inactive Thread Starter

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    after install malware do i perform a full scan?

    what is OTL?

    (when i do install the latest version of adobe, i dont see the old version in control panel anymore)
     
    Last edited: 2011/01/02
  18. 2011/01/02
    broni

    broni Moderator Malware Analyst

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    "Quick scan" in MBAM is sufficient.

    Sorry about OTL...
    Skip step 1
    Instead of step 2, do this:

    a.) Uninstall Combofix:
    Go Start > Run [Vista users, go Start> "Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall "
    Click OK (Vista users - press Enter).
    Restart computer.

    b.) Please download OTC to your desktop. It'll remove most tools and logs we used so far. If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

    • Double-click OTC.exe to run it. (Vista and 7 users, please right click on OTC and select "Run as an Administrator ")
    • Click on the CleanUp! button and follow the prompts.
    • You will be asked to reboot the machine to finish the Cleanup process, choose Yes. If it doesn't ask you to reboot, restart computer manually.
    • After the reboot all the tools we used should be gone.
    • The tool will delete itself once it finishes.
     
  19. 2011/01/03
    sukar

    sukar Inactive Thread Starter

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    nothing has changed, firefox is still crashing and the pc is restarting automatically at a frequent basis

    the errors logs i posted at the bottom of the first page are the reports that are indicated by each time the pc restarts
     
  20. 2011/01/03
    broni

    broni Moderator Malware Analyst

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    In that case...

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     

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