Excellent, thank you so much. I've downloaded the programs you have recomended and also printed your instructions so that the computer owner...
Okay, only problem is that I won't have access to this computer much longer and I don't think there is anyone who could take over. In any case,...
Tried to run OTL again today but once more only got the OTL.txt out of it. The computer is running a bit slow but that just might be because...
Had some trouble installing MSE so went with avast free anti-virus instead. I ran the OTL scan but somebody used the computer while it ran so I...
The person who owns the machine is not very computer literate and let the McAfee AV expire without replacing it. I've tried to download a new AV...
Thanks, broni. I'm sure I asked Anti Malware to remove infected files. I ran it again and it found two entries which I asked it to remove and I...
[Resolved] Can't connect to AV or Microsoft websites Hi, hope somebody can help. I'm trying to help out somebody with her computer problem....
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