No, I'd read it as restoring the system to the way it was when your girlfriend bought it. You've backed up personal data files but do you have the...
Hi Joey, It's looking ok but I'd still be concerned with malware if it were my computer. It's you choice obviously but I'd read this and post...
Is everything ok now?
Can you try starting in safemode and see if that helps? A couple of questions if you don't mind... What Operating System are you using? What do...
When pressing Up/Down is it possible you're also pressing ctrl or alt. Can you post details of the computer manufacturer and model? To identify...
To enter safe mode restart your computer and tap the F8 Key, you should then get a startup menu which offers safe mode as an option. If this...
No, wipe with a dry cloth if you feel the need but don't introduce any more liquids to the key/mouse pad. Please do, I'll be interested in your...
Please read this and post the required logs. Nothing's guaranteed and do you really want to take such drastic action? BTW I'm not one of the...
Hi Buck, If you no longer have the owners manual then please download it from here. I draw your attention to Solving Problems -> Restoring Your...
Sorry Buck, I got caught up in some impromtu late celebrations yesterday and forgot all about your problem. I'm downloading the Dell manual now...
Ok Dragon, I'm out of ideas but would appreciate your feedback if you ever resolve the problem.
Before trying a second m/board try the below again, also please verify the internal speaker is connected? Use the onboard graphics and only...
Is the internal speaker connected (if so you should get at least one beep)? edit: Actually after reading your initial post you mentioned it was...
Ok, I think this is worth a try...
To identify your motherboard BIOS please download CPU-Z and save it to your Desktop. Unzip and run cpuz.exe. Select the Mainboard tab and post...
Do you have any POST error beeps?
What model laptop do you have? And have you checked for later chipset and touchpad drivers?
Below on the same page...
Thanks for the feedback Glenina.
Are you sure the laptop isn't busy doing something else? Try an external mouse and see if it has the same problem.
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