Hi Dom To start off have him run these in the order given and please follow the instructions exactly as given. Please download VundoFix.exe...
Hi OK the trojan file is gone. Please restart the PC again. Click Start>Turn of computer> restart. Let me know if the same problem...
Hi sniper9228 Open HiJackThis. Click "Open the Misc Tools section " Click "Delete a file on reboot... " In the "Enter file to delete on...
Hi Miz Thanks, but no it is a horizontal line, The side bar is up and working. It is just a little lower then the middle of the monitor screen...
Hi I did a upgrade from XP to Vista on a HP PC on a friends computer. He has a thin black line about 1/2 inch long on his desktop, if he...
Hi Jotti File Submission: Please go to Jotti's malware scan Copy and paste the following file path into the "File to upload & scan "box...
Hi Jewelys Sorry this took so long. If you still need help please do the following. Did you Download this? SurfNavigator Please let me...
Hi Lenny You should not have to do that, If you were getting the cookie with pop-up blocker on then you will not need to turn it off to get the...
Hi Lenny. Third-party cookies come from other websites' advertisements (such as pop-up or banner ads) on the website that you're viewing. So...
Hi Lenny Customize your privacy settings for an individual website Cookies are files that are stored on your computer by some websites....
Hi Misticl OK I'm going to ask for some help here. I believe this is not malware created, because nothing is really showing up in your logs....
Hi Misticl I haven't been avoiding this, I have others looking in here to see if they can see what the problem is. Neither one of those tools...
Hi tiffanyc Thanks. Please be patent, Blender is very busy at other forms also. She will get back to me as soon as she can. Thanks Geri
Hi Misticl Did it say which drivers? Going through your start up list there are a few drivers that come up with BSOD errors, most have to do...
Hi tiffanyc OK Please do this for me. We need to find out what that file is. So a friend is going to take a look at it. Please download...
Hi tiffanyc This could be a hardware problem, but there is one files I would like scanned. Please do this for me. Jotti File Submission:...
Hi :( OK Run SDFix again. Then please do this, Please RIGHT-CLICK HERE and Save As (in IE it's "Save Target As ", in FF it's "Save...
Hi I am finding out what, if anything, needs to be done in the registry. OK then we will do it manually. Enable the 'Show Hidden...
Hi marielle042 OK those logs look clean. Here is what is left to do. You can delete any tools you were asked to download, (Combofix)...
Hi No that is not a good idea. OK, I was pointed out a mistake, We need to run killbox again and copy this into it....
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